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Family focus sets Custom Jewelers apart. What began out as a hobby for the Pietrantozzi family over twenty years ago, speedily became the Piedmont Triad's #1 repair and custom design shop. Tony, the owner of Custom Jewelers Gallery, grew up in the jewelry business after his father, Richard opened his 1st store in the mid-80's.
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Reviews (11)
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Dee H.
Jul 25, 2019
I was greeted with a smile by Callie as soon as I walked in the door. Had a Mother's ring I thought may need some repair. She looked at the ring and told me what my options were. She then proceeded to show it to the person doing the jewelry repairs and he literally smoothed it out while I waited. Callie gave me more options in detail in case I wanted to do something different with the ring in the future. Exceptional customer service all the way around! Thanks Callie!
Ben W.
Dec 22, 2018
I found this jewelry repair store on Yelp. It had good reviews and so I decided to check it out. I had a ring to be repaired and went in for an estimate. The staff was friendly and location was inviting. I was very surprised at the reasonable price that was quoted. The time estimate for the repair was also very reasonable. They called several days later and let me know that the repair was complete. This was a couple days ahead of the estimated day. That was great! I would definitely return.
Ted W.
Jan 22, 2018
I went to three jewelry stores when trying to resize and fix a family engagement ring so i could propose to my girlfriend. The first (a local chain) said it would be several weeks since they use outside repair people and would cost thousands. The second (a national chain) refused to repair it because they didn't sell it. I came to Custom Jewelers after that.

They said they could have it done in about a week since they have jewellers there and with the repairs, resizing, and cleaning it was well under a grand. A great place could not recommend highly enough.
Maggie C.
Jun 16, 2017
My boy friend and I came in to look at rings. The staff are very personable and answered all our silly questions. They are able to research other stones for us which was great. I really feel they would go above and beyond. And their custom jewelry there is beautiful and priced well.
Mary Ann S.
Jan 20, 2016
I moved to the Greensboro area and after having worked at a jewelry store for five years I knew I was going to be picky when I needed a repair on my wedding band. I took a chance and walked in here expecting to just check the place out and see if it was a good fit but then I met Callie and she was just so sweet and took excellent care of me! Their repair turnaround time was extremely quick and they clearly communicated everything with me. Callie and the team were great to work with and I will definitely be recommending them! Thank you guys!
Thomas L.
Apr 19, 2015
I came here for an engagement ring. The owner, Tony, personally walked through the entire process with me as we picked and designed the perfect ring. This place has a unique family feel to it, that belongs at more stores. I will never use another jeweler again! Thank you for everything! Don't sell yourself short, use Custom Jewelers!
Sayyad K.
Dec 18, 2013
I came here based on my mom's recommendation to get several watch batteries replaced. Fair price and nice people. I had two watches serviced. It's good to have a reliable jewelry place to go to for watch repairs, adjustments and things of that sort.
Marion M.
Nov 08, 2013
Custom Jewelers offers unparalleled customer service. When they finished repairing my Erte Alouette diamond ring, it looked brand new. They also repaired my 6 carat Amethyst ring to brand new state. Their prices are reasonable and their designs are exquisite. They will always be my jewelers going forward!
Sue F.
May 29, 2013
I cannot speak highly enough about Custom Jewelers Gallery. The staff is knowledgeable and incredibly friendly, the service is not only quick but affordable and the jewelry is gorgeous. I love to stop by and look around at all the beautiful pieces.
Dexter T.
Apr 26, 2010
Custom Jewelers is dedicated to exceeding your expectations and providing the best customer service possible. I have been a customer for many years and know matter the occasion they have always had what I needed. Custom Jewelers has first class jewelry with reasonable prices. I recommend Custom Jewelers to both family and friends. Their incredible staff will make sure you have a pleasant and successful experience.
Lina U.
Dec 15, 2009
This place is amazing. I've been getting my jewelry from them for years. Customer service is top notch and they will always work with you to come up with the perfect jewelry design (if they don't have what you want in the case already). I'd highly recommend Custom Jewelers. You will have a better, more gratifying experience here than at the big chain stores.