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At Expert Jewelry Repair & Design we can help you create that special one of a kind piece of fine jewelry that you will treasure forever. When you go into a "mall" or "chain" jewelry store you will be buying a piece of manufactured jewelry that hundreds, if not thousands of other people are already wearing. Our jewelry is handcrafted one piece at a time. Yes! From ring sizing to the most intricate restoration of family heirlooms, our craftsmanship is to the highest of standards. Stop by or give us a call.
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Expert Jewelry Repair & Design opened its doors in June of 2004 with 3 principles in mind:. From the simplest chain repair, to the most delicate antique restoration, Expert Jewelry Repair & Design is proud to feature goldsmiths Jenna and Randy, who can perform these repairs, restorations and more. When you come into Expert Jewelry Repair & Design, dress casually because that is how we run our store. Comfortable without any high pressure sales people. If you want glitz and glamour then go to the Mall and have a good time.
Reviews (15)
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Jamie Bernetzke
Jun 25, 2022
I went to all the name brand jewelry stores in the Appleton area and no one would touch my wedding ring to resize it for me. I stopped here after being recommended by another store. I AM SO GLAD THAT I DID! They were able to resize my wedding ring and it was fast and friendly service! I 100% recommend them for all your jewelry needs. Bahjy was so knowledgeable and reassured and helped me through the process.
Alex Butler
Jun 20, 2022
I called around to every jewelry store near me and they told me they need to send out my watch to get the battery replaced for almost 100! Brought it here and they had it done in less that 5 minutes, for 10 dollars! Excellent service.
Nicole Steffensen
May 28, 2022
I have had work done on 3 different rings that have all turn out amazing. They are trully honest with you too, I had a sentimental piece fixed and they even told me it wasnt high in value and may not be worth the repair but they would of coarse help and only wanted me to know. I also think prices are fair too. The customer service here is phenomenal.

No pushed sales and they treat all customers with care and respect. Bahjy helped on my last visit and she was beyond great, she helped with any questions without making me feel out of place. Showcased anything we where interested in (without pushing any sale, which made us want to look at more) and even gave a mini tour on there jemstone purchasing and information for a future project I had in mind.
Cindy Schneider
May 18, 2022
I trust them with my most precious jewelry, my Grandmother's ring, my Mother's ring, my wedding ring. They are so wonderful to work with, and they sure are experts at what they do!
Connie Kay
Apr 07, 2022
I took my wedding ring in for repair (and prong replacement) after they had to be cut off my finger when I broke my wrist. The first place I went wanted to charge almost $800. These guys did it for under $200 and my rings look and fit great!
Sherry Craig
Mar 23, 2022
I had several rings that needed prongs fixed, a stone replaced and resizing. Everyone was helpful, knowledgeable and friendly. I was told it would take 7-10 days to complete the work. They were finished in only 5 days and turned out beautiful.
Joseph Mularczyk
Mar 23, 2022
Walked in asking for help repairing a valued piece. They fixed it at no charge. I was so grateful, I purchased a platinum ring from them on the spot. Phenomenal service and great pricing.
Jim Stefanich
Nov 28, 2021
I contacted Expert Jewelry Repair looking to take an old gold ring and turn it into a custom jewelry piece for my wife. I had a specific vision that the team was able to make a reality and I can't stress enough how easy they made the whole process. From start to finish, Joe walked me through various options, provided recommendations, and remained patient/friendly throughout all my phone calls and visits to the shop. My wife loved the final product and I will definitely look to Joe and team for any future work.
Shane C.
Oct 11, 2021
I'm getting married next May and I brought in 4 rings that were passed down from my parents and grandparents (with their approval, of course) and had them melted down to create a one of a kind wedding ring. I was very nervous to have them melted down and turned into something new, as each of them were very special to my family, but the team at Expert Jewelry did an amazing job at walking me through the design process, keeping me informed along the entire process, and ultimately delivered a ring that was more beautiful than I had anticipated.

When melting down old gold there is usually flaws in the ring but the gentleman who does the work does an impeccable job at making sure it is as close to perfect as it can be. It looks like it is brand new! and the diamonds in the ring sparkle like I have never seen them sparkle before. I could not possibly be more happy with their customer care and their craftsmanship, and not to mention the price - it was the lowest in the area by far. I will be returning for all of my future jewelry needs and recommending them to all!
Kathy Schlichenmayer
Oct 10, 2021
Excellent! Their customer service is stellar! Their expertise is stellar! I am so pleased with my ring! I brought my dad's wedding band to be sized to fit my finger-my dad passed in 1984. I now have a special ring that I can wear every day in honor of my dad who is in my heart every day. My experience with Expert Jewelry Repair and Design was amazing. Thank you so much!
Peggy West
Nov 03, 2020
Wonderful experience! Great customer service-they knew my name when I came in to pick up my jewelry. And my rings are absolutely beautiful! I wear them 24/7 and they brought them back to when we first purchased them! I will definitely bring in more for repair and polish!
Mariah S.
May 07, 2019
Wonderful experience. The staff is very knowledgeable and kind. They explained all my options clearly when getting my ring repaired. It was a poorly made ring in the first place (not bought from them), but no job seemed too small or large for them. I had this ring repaired at a different jeweler years ago and it broke again within months. Now, after being repaired here the band on my ring has never looked or felt better. I was also surprised at the selection of rare stone jewelry they had available. Reasonably priced too! Already looking through all my jewelry to see what else I can bring!
Lyssa K.
Mar 11, 2017
We have been doing business with the Expert team for over six years. They have created numerous custom pieces for us and our friends. This week I picked up a necklace and could not believe how masterfully they had crafted my ideas into the perfect design. I would recommend them with no reservations. Trustworthy, professional and conservatively priced.
Keri B.
Oct 15, 2016
My first experience with Expert Jewelry was a few years ago. I had two gems and I wanted two matching custom rings created (one for my best friend and one for me). I had a picture of a ring we really liked but we wanted our rings to have a little bit different design but very similar. I went to several jewelry stores and the prices of 2 custom rings was several thousands of dollars each.

I went to Expert Jewelry and Kim asked if I could purchase the rings and allow her to finish the custom design for a couple hundred dollars. What a great idea and saved me sooo much money. I dropped of the purchased rings, gems, Kim created the rings we wanted and called me about a week later to pick them up. Since then, I brought several other jewelry (necklace, medial bracelets, earring) to be repaired and purchased a few of their own jewelry also. I was always happy and satisfied leaving the store.
Daniel G.
Mar 04, 2016
Ok I guess I could rip these guys a new one but I will refrain a little. I dropped off a watch to be repaired and 4 months later I finally picked it up. I'm so glad to have it back. I myself became very frustrated with these people and there were issues with one of the folks involved in fixing it as the mans mother died and that took weeks to get thru. I'm not a clod miserable bastard but come on 4 months. I myself will never use these folks services again. If u choose to then good luck. But in closing I'm glad to have my watch back and am wearing it now.