Get Quotes Contact Us Sign In
Website
Call
Hayden Jewelers For over four decades, Hayden Jewelers has been providing Central New York with beautiful jewelry at beautiful prices. Now, Hayden Jewelers opens its doors to the world with its brand new website at HaydenJewelers.com. We give away gold for free. We offer a free 14k gold solitaire setting with every loose diamond that is sold in our store. Exceptional customer service!

Thank you Mark, Katie and team for making so many holidays, birthdays and anniversaries so memorable over the last 20-years. We are looking forward to the next 20+ years celebrating with all of you!
Follow us
Services
Objectively aggregate interoperable initiatives vis-a-vis quality applications. Conveniently enhance economically sound partnerships vis-a-vis accurate vortals. Collaboratively supply resource maximizing users with business quality vectors. Enthusiastically strategize vertical information without an expanded array of infomediaries.
For over four decades, Hayden Jewelers has been providing Central New York with beautiful jewelry at beautiful prices. Now, Hayden Jewelers opens its doors to the world with the inception of its brand new website HaydenJewelers.com. Established in 1979 by Jim Hayden, Hayden Jewelers has built a loyal and steadfast following.
From the Thruway: Get off at exit 38. Take a left onto Oswego Road (Route 57). Hayden Jewelers is approximately 2 miles on your left, 7647 Oswego Road (next to Dunkin Donuts). From Route 81 North: Hop on the New York State Thruway. Get off at exit 38.
Buying a diamond is a very personal experience. Diamonds can be bought to signify love, significant accomplishments, milestones in your life or that of a gift's recipient. Unlike when you buy clothing, electronics, or cars, the features of a diamond may not seem quite so obvious to you. We would like to change that.
Reviews (17)
Write a Review
Patty Kirwan
Jun 11, 2022
Mark created this beautiful band of sapphires for me based on a picture I only showed him once. He chose the exact color of sapphire I described. Alexis is very kind and great to work with too. I absolutely love it.
Shannon Austin
Apr 13, 2022
I have purchased several pieces from Hayden, many right out of their display cases. Their selection is enormous and customer service is top notch! Several years ago, I brought Mark Hayden a bunch of different sized diamonds handed down from my mother and both grandmothers. He designed the most beautiful ring, encompassing many of the stones, and also made diamond earrings for my son and niece.

These pieces are one of a kind and treasured. Last week. I made a visit to Mark again with the hope that he could replicate a diamond wedding band I bought years ago elsewhere. Again, he did not disappoint! It could not be more perfect! Looking at the bands, its impossible to identify which one is new or old. Thanks to Hayden Jewelers for keeping me dripping in diamonds
Sarah Lowe
Apr 08, 2022
What an exceptional experience! Every member of the Hayden team is knowledgeable, welcoming and helpful. We highly recommend this family owned company, especially if you need custom jewelry made. He nailed it with my engagement ring. It is a jaw-dropping piece of jewelry.
Katherine M.
Mar 26, 2022
Hayden's is the best! My finace purchased my engagement ring from another local jeweler, about a month after he proposed we started having some concerns about the setting the diamond was in, it was getting snagged on everything and becoming loose. Our original jeweler insisted nothing was wrong with it and it was common. After multiple recommendations to take it to Hayden's for a second opinion, we finally did.

Mark offered to take my diamond out and completely customize a new ring. The final ring turned out better than I could have imagined. Our experience at Hayden's was so welcoming and professional. We will be going back for all of our jewelry needs! Thank you Mark and staff for giving me my dream ring!
Bill Shear
Feb 28, 2022
My Dad and my grandmother unfortunately passed away and I was left their diamond rings. I personally don't like to wear rings but I wanted to have this ring made into a special ring for my wife. Mark was able to design and make a ring that was so beautiful and so beyond my expectations. My wife was absolutely blown away and could not believe how beautiful it turned out.

She now has a piece of jewelry that will bring back many memories of years passed and cherish it always. I have purchased other pieces of jewelry from Hayden's through the years and I have never been disappointed. I would highly recommend Hayden Jewelers to everyone. Mark Hayden, the owner, is an expert at designing and we are so happy that we used him to make this special ring. Thank you so much Mark and we hope to do some more business with you in the future.
Emily Coslet
Feb 27, 2022
We came in to replace the center stone in my wedding set. Mike made it so easy and stress free. We told him what we thought we wanted and he guided us on finding the perfect fit. He then made sure my ring was fully serviced and appraised in a timely manner before we picked it up. Would 100% work with him and Hayden Jewelers again!
Jason McMullen
Feb 25, 2022
Truly amazing experience! Alexis personally handled our entire order and was a delight to work with. We ordered an engagement ring and necklace pendant. We decided we wanted both to be 100% custom made. No details were spared in the design process. Our pendant added a family diamond in the center, and the engagement ring built completely from scratch took less than 2 weeks! Excellent experience by a great family run business. Highly recommend!
Krista Duffy
Feb 17, 2022
My fiance bought me a beautiful ring from another jeweler who went out of business. The head of my ring was up high and snapped when I bumped it on my dryer. I went to Hayden Jeweler's for help and Mark was amazing! He didn't only design a new band to be sure the head of my ring would be more stable but also gave me an extremely fair price and outstanding customer service! I'll definitely be going back to Hayden Jeweler's for our wedding bands! Thank you so much Mark!
Mike Casey
Dec 26, 2021
Incredible jewelry and amazing staff. Everyone at Hayden was very friendly and welcoming to me from the minute I walked in the door to order my girlfriends Christmas gift to the moment I picked it up. Mark especially was very kind and helped me come up with the most beautiful necklace idea. I am going to be going back to them for all future purchases and will highly recommend them to all of my friends.
Evalyn Myerly
Dec 14, 2021
I had a great experience at Hayden Jewelers! The staff were very friendly and helpful. The diamond on my engagement ring was loose so I left it with them to have the ring tightened, checked and cleaned. They did it in half the time expected and did a beautiful job! I am always cautious about leaving my jewelry places but I trust Hayden Jewelers 100%. I had a great experience and will be back! Shout out to Neil for being very professional, attentive, and helpful!
Kerrie Kasarda
Sep 29, 2021
I am very pleased with the quality of jewelry and selection of engagement ring settings/wedding band settings in this store. Mark and his staff were very friendly and welcoming. Mark's attention to detail and knowledge of diamonds makes you feel at ease. I live in South Carolina and couldn't find anyone I liked with a good selection of ring settings.

I had heard good things from friends and family about Hayden Jewelers so I had to see for myself. Upon my ( walk in) visit to Hayden Jewelers Mark took the time to show me many different ring settings and allowed me time to pick out my ring at my own pace. He listened to me and pointed me to the perfect ring. They were attentive to me even when busy.

I would highly recommend them to anyone and I will continue to purchase my jewelry with Hayden Jewelers. Thank you Mark for the safe and careful shipment of my beautiful ring to me in SC.and yes I will pop in to see you when I am in town again.
Aletea D.
Sep 07, 2019
Been getting our jewelry from Hayden for years great staff, great family & an overall great experience
Marissa R.
Jun 27, 2018
Mark spent so much time with me picking out my new engagement ring and wedding band. We picked out something that was unique and one of his own designs. He custom made it to the diamond that was in my old engagement ring. So happy with his designs. customer service and price. I live in Boston and the price for a new ring set was astronomical and the quality was lacking! So happy with Haydens!
Angela B.
May 20, 2018
My husband and I have been customers for a decade now. The jewelry selection is diverse and they are more than willing to help customize something for you. For the most part, customer service is excellent. In my opinion, Katie is by far the best staff there. It's always nice to catch up with her when I bring my rings in for inspection. She has a good memory when it comes to previous purchases and preferred styles. The price points are on par with other local jewelers. They are closed Sundays and Mondays.
Jeffrey R.
Dec 21, 2016
Mark Hayden and his staff are absolutely incredible. They are patient, kind and fun to work with. They recommend product that are in your price range, and are not looking for the "big sale". They are looking for you to come back, which is why their customer service is awesome. Thank you Mark and your staff for being so attentive and professional. I'll be back soon!
Joshua M.
Mar 28, 2013
Hayden jewelers is a great place to buy jewelery. Mark Hayden is an extremely taleneted and detail oriented jeweler, and a consumate professional in his transactions. He is supported by a great staff, who are always helpful and ensure you get exactly what you want. So happy I was recommended to shop here a few years back for my wifes engagement ring and then our bands.

I worked with Katie to choose the stone for the engagement band, she was very helpful and wasn't frustrated at all by my questions and the time I took to find the Perfect stone (I think I was probably pretty annoying). Once we found the stone, I had a unique design I was hoping to incorporate in the setting. We needed the band to sit up against a wedding band (yet to be designed) but which I had in my mind.

Mark helped to take what my wife and I had in our minds and put it on paper and then made them into matching wedding bands. Wherever we go we receive compliments on our bands. Needless to say, Mark does beautiful work. When you are in the market for something special definitely stop here.
Lauren J.
Mar 28, 2013
I have been to many other jewelers in the area looking for the perfect band to go with my engagement ring and I have found it at Hayden's! The owner, Mark, helped me and worked with my budget. He found the band in his "slightly used" section but you would think it's brand new! Excellent customer service, and they are very knowledgable. I would recommend this place to anyone.