At Jewelers Trade Shop, we work hard to provide our customers with superior customer service, high-quality custom designs, professional jewelry repair, and the most desirable brands in the world. We want to be leaders in the jewelry industry by creating an exceptional shopping experience, achieved through the combination of a luxurious in-store atmosphere and refreshing customer service. We know we are successful when our customers leave our store looking forward to their next experience with Jewelers Trade Shop.
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Services
Our appraisals are done in house by one of four Gemological Institute of America (GIA) graduate gemologists. A GIA stone analysis is the most accurate in the industry. An accurate, unbiased appraisal provides you with a retail replacement value of your jewelry, along with detailed descriptions and photos in case of loss or theft.
We try our best to accommodate expedited service requests, but on average our jewelry repairs take one week. We offer drop-off appraisals for $125 for your first item, $95 for each additional item, and $60 for simple gold items. We do not currently offer insurance but are happy to provide references.
Jewelers Trade Shop is proud of be part of the worldwide network of Official Rolex Jewelers, allowed to sell and maintain Rolex watches. An authorized retailer of Rolex watches, we guarantee the authenticity of each and every part of your new Rolex watch. We invite you to visit our showroom located at 26 Palafox Place, Pensacola, FL 32502 to browse our collection of Rolex watches, including the Cellini, Day-Date, Explorer and more. Contact us to book an appointment with our dedicated staff, who can help you make the choice that will last a lifetime.
Reviews (25)
Raiven Ellinwood
Jun 17, 2022
I have a old watch that my mother gave me and I've taken to many jeweler's and none of them were able to change the battery. I walked into the jewelers trade shop to browse and decided to ask about my watch. Within 45 seconds they came back with it fixed! I'm so amazed by the customer service and the ability of the jeweler. I will be back for all my future jewelry pieces, especially the opal ones!
Ryan Davidson
Jun 04, 2022
Mike McWherter
Apr 28, 2022
Anna walked me through the process of purchasing my engagement ring and I couldn't have been more impressed with the experience. By taking the time to find out what was important to my fiance and then understanding I had a budget of my own, she worked with me to ensure I found the perfect ring and I couldn't be happier. I would recommend jewelers trade to anyone.
Ty Smith
Apr 09, 2022
Scott Barley
Apr 06, 2022
Dustin Baker
Mar 20, 2022
I called Hartley, and talked to Morgan a couple times on the phone about surprising my dad with a gift for his birthday! I didn't think I'd ever get a call and they called me up and I just couldn't believe it! Will buy all my gifts and jewelry from this store, I am based in Missouri, but I'm always in Pensacola so it's nice having a place where it feels like home! Thank you Morgan and Hartley! You have done such a great job and really appreciate the both of you!
David Michael
Mar 05, 2022
Heather Hawthorne
Feb 09, 2022
Allie was wonderful in helping me pick out a new engagement ring! She went above and beyond and helped create the perfect piece of jewelry for me She also took the time to help my daughter pick out a bracelet and showed her different options until she made a decision! Jewelers Trade Shop is my go to for any jewelry and watches.
Jaclyn Schoemann
Jan 18, 2022
My fiance and I went to get our wedding bands today and Hartley provided us with the best service! I sent her a picture prior to going and she had exactly what I wanted ready! She was so kind and extremely helpful with any questions we had! The whole experience was top notch and We both walked out with our bands today! I cannot recommend them enough!
Jessi McDonald
Jan 08, 2022
Patti Wheeler
Dec 23, 2021
Michael Mauldin
Dec 19, 2021
Joseph Rearden
Dec 13, 2021
Emon Smith
Dec 07, 2021
Jordan McCorvey
Dec 03, 2021
Caitlin McDaniel
Nov 29, 2021
I had a custom engagement ring and ring guard made based on my own design and using my grandma's diamond. They did a great job and I got input every step of the way. Allie is who helped work with us and she was delightful. If I want any custom jewelry done in the future, this is definitely where I'll go!
Sea Clark
Nov 22, 2021
I couldn't have been more satisfied with my ring. Not just satisfied with how my ring turned out but that Bob listened to the design I wanted and he made sure that every detail was precise. He not only delivered what was promised he exceeded my expectations. Thank you Bob and Jeweler's trade shop for such a beautiful piece and a wonderful experience.
Lucas Federico
Nov 22, 2021
My fiance and I stopped into Jewelers Trade Shop to look at wedding bands and watches this past summer. We we greeted by a cheerful group which made us feel right at home. I asked a few questions about some watches and was then introduced to a sales manager by the name of Morgan. I can't tell you enough how amazing Morgan treated us. I ended buying the ring without my Fiance knowing it was happening.
The communication with Morgan and the staff at Jewelers Trade Shop was outstanding and prompt. If you are ever in the Pensacola area I highly recommend stopping by this store. They are a great group of people who I plan to buy from for many years to come. Thank you again Morgan and all the staff at Jewelers Trade Shop.
The communication with Morgan and the staff at Jewelers Trade Shop was outstanding and prompt. If you are ever in the Pensacola area I highly recommend stopping by this store. They are a great group of people who I plan to buy from for many years to come. Thank you again Morgan and all the staff at Jewelers Trade Shop.
Hawk Kasem
Nov 19, 2021
Kristin Shirley
Oct 30, 2021
Just made my first purchase and will be back! The whole staff was friendly and helpful but the real gem in this place was Bob Johnson! My husband and I wondered in on a whim, liked a few pieces but I wasn't in love with the settings. Bob mentioned that they had a custom shop on site and worked with me for the next two days to get me the perfect. stone and build a custom piece.
I doubt it was the most expensive thing he sold today, but he treated me like it was.and that was priceless! Thank you Bob for making this a memorable trip and helping me build a beautiful ring! Can't wait to get it!
I doubt it was the most expensive thing he sold today, but he treated me like it was.and that was priceless! Thank you Bob for making this a memorable trip and helping me build a beautiful ring! Can't wait to get it!
Kathy Godwin
Oct 25, 2021
Always great service. Forgot my phone and went back in. Before I could ask about it the lady who helped me asked If I was missing my phone. Rings I took I. To be fixed we're ready to be picked up earlier than I expected. They look like new. Love Jewelers Trade Shop. I have been a customer for more than 15 years.
Mary Grace McDonald Titus
Oct 21, 2021
Tina Roberts
Oct 15, 2021
Susan Collier Agnew
Oct 04, 2021
Matt Nolan
Sep 01, 2021
My wife and I had just moved to Pensacola and needed some jewelry appraised for insurance purposes. Jewelers Trade Shop was recommended to us and we couldn't be happier. When we arrived we were greeted by Anna who was very cheerful and welcoming. We got our jewelry appraised and was happy with what there estimated values were. I even bought a new watch from Anna while we were there. Anna was very knowledgeable of the items they sold and was a pleasure to work with and never felt pressured to purchase. Would highly recommend!