We bring you Selection, Quality and low Prices. For ease of shopping, the JewelryVilla web page has the following categories of jewelry. Chain lengths are 7 to 30 inch in most styles. Rose gold and two tone styles are available in 6 styles. All of the summer fun jewelry is 14Kt gold or sterling silver. Sterling Silver Jewelry includes Silver chains, necklaces, bracelets, anklets, earrings.
Reviews (9)
TheNelma
Jun 21, 2022
Jewelry Exchange - Villa Park 10 minutes ago This business is a complete FRAUD! They stole my bracelet! From the store to the Corporate off CEO they are crooked and need to be prosecuted. They lie and they pass you off from salesperson to salesperson with no one being honest to accountable. I took my 4.95 carat bracelet to have all of the links reinforced. Wore my bracelet twice and it broke.
So therefore they took my money and didn't do the repairs. Fast forward 4/2022 I took my bracelet back to them and told them my bracelet broke again after they supposedly repaired it. They took my bracelet back in for repairs. 4/26 I called and checked on the status of my repairs. Two days later, I received a call from Kathy the manager telling me that my bracelet was lost.
They told me I can come and pick one up or they would make one exactly like mine but they would get back with me in a week or so. When they got back in touch with me after about two weeks, they told me my bracelet was ready, so I was not given an option to pick one out. Went to pick the bracelet up, it was missing the safety chain. So bracelet had to be sent out again for the safety chain another 2-4 weeks.
When I finally went to pick the bracelet up, the frame of the bracelet was very small the diamonds looked very tiny and they included a very long thin safety chain. It appeared to be a child's bracelet. Called corporate talked to Mark Doddridge who stated that the frame of the bracelet was much smaller than my original one and to send it back ASAP.
So you see, they knowingly tried to deceive me. Mark stated that due to the year that I purchased my bracelet in 2005 that they no longer carried that frame and that if he had to give me a 7-8 carat bracelet no expenses to me he would to compensate for my losses. They did have my exact frame in the store but they were unwilling to put the 4.95 carat diamonds in the frame.
After that date Mark stopped taking my calls and I spoke with Moein, and Gino. The two stated that they were willing to make me a different design or I could go in the store and pick out one. I was unwilling to take a different design. I went in the store and picked out one and they intimidated and bullied me into spending 1532.00 to get my bracelet back otherwise I would not have anything. So their intent was to steal my bracelet and force me into spending a large sum of money or taking one of far less value than my original one.
So therefore they took my money and didn't do the repairs. Fast forward 4/2022 I took my bracelet back to them and told them my bracelet broke again after they supposedly repaired it. They took my bracelet back in for repairs. 4/26 I called and checked on the status of my repairs. Two days later, I received a call from Kathy the manager telling me that my bracelet was lost.
They told me I can come and pick one up or they would make one exactly like mine but they would get back with me in a week or so. When they got back in touch with me after about two weeks, they told me my bracelet was ready, so I was not given an option to pick one out. Went to pick the bracelet up, it was missing the safety chain. So bracelet had to be sent out again for the safety chain another 2-4 weeks.
When I finally went to pick the bracelet up, the frame of the bracelet was very small the diamonds looked very tiny and they included a very long thin safety chain. It appeared to be a child's bracelet. Called corporate talked to Mark Doddridge who stated that the frame of the bracelet was much smaller than my original one and to send it back ASAP.
So you see, they knowingly tried to deceive me. Mark stated that due to the year that I purchased my bracelet in 2005 that they no longer carried that frame and that if he had to give me a 7-8 carat bracelet no expenses to me he would to compensate for my losses. They did have my exact frame in the store but they were unwilling to put the 4.95 carat diamonds in the frame.
After that date Mark stopped taking my calls and I spoke with Moein, and Gino. The two stated that they were willing to make me a different design or I could go in the store and pick out one. I was unwilling to take a different design. I went in the store and picked out one and they intimidated and bullied me into spending 1532.00 to get my bracelet back otherwise I would not have anything. So their intent was to steal my bracelet and force me into spending a large sum of money or taking one of far less value than my original one.
Letricia Dixon
May 28, 2022
If I could give zero stars I would. One of the worst customer service experiences I've ever had. I bought a pair of $600 diamond earrings. And I saw a ring that I liked asked for an amethyst stone be mounted in the ring. The salesperson, Maryam, proceeded to show me possible shapes, never once offering information on mounting cost, which are different according to the size of the stone.
After driving to the store 3 times, 25 miles one way, only then was I told that it was going to cost $200 just to mount the ring. I asked to speak to the manager, and 10 minutes later Kathy comes out to speak to me. She did NOTHING to appease me but tell me that even when she sends stuff out for her personal use that she has to pay for it. I'm not against paying for services, but I am against poor customer service.
After driving to the store 3 times, 25 miles one way, only then was I told that it was going to cost $200 just to mount the ring. I asked to speak to the manager, and 10 minutes later Kathy comes out to speak to me. She did NOTHING to appease me but tell me that even when she sends stuff out for her personal use that she has to pay for it. I'm not against paying for services, but I am against poor customer service.
Robert C. Lemons
May 24, 2022
Darrell Hamilton Jr
Apr 17, 2022
Nicole Levon
Apr 17, 2022
I've been a customer since the day my fiance proposed to me here in the lobbywierd but memorable. My favorite sales rep is Sommer. She is sweet, knowledgeable and has the best memory of my history in jewelry and taste. She has patience and truly takes her time with me and never makes me feel rushed. Thanks for helping me make create a beautiful pendant in memory if my grandmother.
Jesus Rodriguez
Mar 11, 2022
Maria S. Nasca
Feb 09, 2022
My salesman barely knew their products. Had to keep asking other staff for help. If he was new, someone should have been with him. Didn't really find what I was looking for. It was a perusal but no sale. I will probably go back again. I always start there but never purchase there. Always go somewhere else afterwards for the purchase. A helpful, interested sales person could have made a difference. It did somewhere else!
Vibez
Jan 17, 2022
Jordan Koller
Sep 27, 2021
