Stein Diamonds

I have been seeking a certain model watch for some time but never reaching that level of comfort one needs to reach before wiring thousands of dollars to an unfamiliar entity. having read good things about stein diamonds on rolex forums.com coupled with a telephone conversation with joseph stein, i pulled the trigger. my watch arrived as promised and in the condition as described. in addition to using an armed delivery service, stein diamonds included a new replacement alligator watch band because the original band, although new and within the realm of acceptability, evidently did not reflect their higher standards. i recommend stein diamonds as a trustworthy company to deal with.

I purchased a new Omega Speedmaster Moonwatch Professional with a sapphire sandwich. The watch is exactly what I was expecting and accurate to the advertisement. Joseph was great a communicating and very responsive even late into the evening. It turned out that his store was within a 30-minute driving distance from my house, so I was able to pick up the watch in person. His store is impressive, to say the least, and I will be going back to him for my next purchase.

I was very nervous about selling my watch over the internet. these people were great and were very nice about walking me though the process and promptly answering my questions! Defiantly recommend.

Bought a Rolex from Stein diamonds 18 months ago and it had been a joy to wear since. The purchase was smooth and an easy experience - Thanks a lot Joseph for all the knowledge you shared with me about the Rolex piece during the buying process and helping me make my decision.

I recently dealt with Joseph, I sold him a Rolex watch and the deal went smooth as silk. I highly recommend them.

Stein Diamonds offers by far the best prices and top-notch customer service in the luxury business. From the first interaction, I had with them while selling my Audemars Piguet till today I have only positive things to say about them. Extremely fast response time, friendly and knowledgeable staff, and much more. They are my go-to store for anything from watches to high-end jewelry.

I chose Stein Diamonds for my first luxury watch purchase because of the amazing reviews, and they definitely delivered. Joseph was outstanding in his customer service and he made the whole process easy- from ordering the watch to paying, to free overnight delivery! I cannot stress enough how much I love Stein Diamonds. I will 100% be doing business with Joseph at Stein in the future.

Best timepiece & jewelry store in Southern California! The staff is super friendly and the prices are very fair! I would highly recommend Stein Diamonds to anyone who is looking for a new luxury time piece or a beautiful piece of jewelry.

I have been shopping with them since 2007 and never written a review.it's time. You will not find better selection, service or price anywhere on fine jewelry and watches.period! If they don't have something, they'll get it for you and at a price that's fair. Kia is the best and I look for to another 13 years of being a satisfied customer.

I was anxious about purchasing a Rolex watch online. But Joseph Halpert was an absolutely gem (pun intended) to work with! I am thoroughly impressed with the quality and beauty of the piece itself and with Mr. Halpert's dedication to customer service and professionalism. My husband absolutely ADORES the watch! The price was fair; overnight shipping was included, and the piece arrived safely and timely - as promised. I had follow-up questions that were handled expeditiously and to my total satisfaction. So, YES, I would/will definitely use Stein Diamonds in the future! Thank you!

I must add my voice to the chorus of praise in these reviews for Stein Diamonds in LA. Joseph Halpert, in particular, gave me superior service and pricing on a new Rolex watch. Joseph listened carefully to my interest in a special (and now discontinued) watch that is quite hard to find. Joseph was able to make our deal happen and very carefully applied my five-figure payment to two of my credit cards.

Thanks to Joseph, everything went incredibly smoothly and my watch arrived as promised on time via FedEx priority overnight service. Joseph is simply THE man to see about a Rolex watch purchase. Feel free to tell him Peter sent you!

Quick and easy. Walked in and was helped immediately, they had the watch saw online, I tried it on and was out the door in 5 minutes. I get complemented daily on the piece. Thanks!

Purchased a Rolex from Joseph at Stein Diamonds and received stellar service. The watch did say it came with original box and my first shipment did not include it, I was a bit discouraged but I reached out to them and they IMMEDIATELY and without hesitation or hassle righted their wrong. I had the box 3 days later. I would 10/10 do business with them again.

Especially since the watch came in MINT as described. I was hesitant to do business for a large purchase over the internet/phone but it worked out amazingly well thanks to Joseph.

There is no reason to look anywhere else for a time piece or any type of jewelry! I am absolutely in love with my watch, I love the price I paid for it, love the process of selling my old watch and love the ease and transparency of the whole transaction. Kia is honest and fair. He tastefully guided me in figuring out the watch I want (as I'm very indecisive) and he literally hit the nail on the head. I'm super happy and would recommend them to anyone!

Kudos to Joseph! Stein Diamonds is legit! Purchased an updated Rolex Datejust from Stein Diamonds and I am extremely happy. Pre owned, but it was professionally serviced and mailed to me overnight. Beautifully polished. Extremely reasonable price. This company went above and beyond my expectations. I am looking forward to doing more business with you. Thank you very much for such a pleasant experience!

I am so happy with my purchase! I did it all online, my first time for a costly item. They sent me photos and were very patient with me as I was nervous, and answered a thousand questions. Both Joseph and Kia were helpful, kind and honored their word to make sure I would be completely happy. I am thrilled and would highly recommend this store! I had the item checked and authenticated and all was a gold star!

I have purchased a Day Date 40 from Stein. This is my sixth Rolex that I have purchased from them. No worries at all on authenticity as I have had these watches serviced at Rolex with no problems. Fairly market priced and avoided the headaches dealing with the snooty, criminal like AD's that treat collectors like lowly "flippers." I would recommend them without reservation.

We had an amazing experience with Stein Diamond having custom wedding bands made. Karmela listens to what your vision is and has it created. Recommend them to all our friends and family!

I dealt with Joseph and he was awesome! I purchased a high-end Hublot watch from Stein Diamonds. They had the best price in the US, Europe and anywhere else we looked. Their facility is extremely secure with a "mouse trap" security feature upon entering. The service was second to none with direct one on one interaction and no waiting around. Easy to reach them via telephone and they are prompt with any correspondence. I would definitely start here when looking for any jewelry!

Update: I made a second purchase from Joseph at Stein and I remain extremely pleased. I have also recommended them to multiple friends who have been very pleased. I am a very happy customer and recommend them without reservation! I had a fantastic experience with Stein. I purchased a new watch. I shopped around and encountered many shady characters and empty promises throughout my search.

I was immediately comfortable with Stein and I am so happy with my chThe watch I purchased from Stein was extremely competitively priced and totally legit. Brand new in box with papers and full warranty. I registered the warranty online. Joseph assisted me and I will certainly return. I highly recommend them.

Stein Diamonds earned my business for my first Rolex and I plan to continue giving my business as long as Kia takes care of me like he did for my first watch. I was looking for a datejust with the somewhat rare sunbeam dial, which was produced only from about 2005-2009. Kia found me a pristine datejust and swapped the dial with an oem sunbeam dial.

I went to pick up my watch directly from the store. Kia was very professional and patient. He showed me the serial numbers on my watch matching with what's on the papers. This was particularly important since my dial was swapped. I am very happy with the watch. I had seen several of the same watches elsewhere in not-so-good condition for more. Kia got my a PRISTINE 10 year old datejust, and the price on my watch was better than anything else I've yet to see in the market. Thank you again brother. I will be back.

Buyers Beware! Spent over $17k on a watch and didn't even receive the authentic paperwork. They are a fraud and have no care for customers. Take your business elsewhere. Owner and sales team completely unprofessional.

I am extremely happy with the Stein Diamonds team. Everyone was very polite and provided great service. I went in to check out a watch that I wanted to try on and purchase. Kia ordered a brand new one and it arrived the next business day. I couldn't have been happier. I will use them again on my next purchase. Thanks again. Be sure the check out their office space. It was beautifully setup and had a great view of downtown la.

Purchased 3 Rolex watches from Stein Diamonds over the past few years. Most recent one in November of 2016. Joseph Halpert helped me out with the most recent transaction. He was very helpful, and professional. Also price matched with another reputable online retailer. Stein offers a lifetime warranty on Rolex which I think is invaluable. The warranty lead me to purchase from them the first time around. The warranty, customer service, authenticity of product, and price keeps me coming back. Highly Recommend!

WOW! I have no words to describe how incredible my experience at Stein Diamonds has been. So I will try my best to do it justice. The most professional, kind, and knowledgeable jewelers I have ever worked with. As a client I felt well taken care of, extremely comfortable, and beyond confident in their work. They provided me with respect and care throughout my entire experience.

No wonder everyone I know LOVES them. I am extremely happy with my purchases. I get compliments every single day! I will definitely be shopping here again in the near future!

I bought a ladies Rolex from Stein Diamonds for Christmas. I am 100% satisfied with the Rolex that I purchased. It is a brand new Rolex so there are no flaws or defects with it. Although the staff are very friendly, I would have appreciated a little bit more communication from the sales department. I had to reach out to them to see if they received my wire after I called them and told them I was going to purchase the Rolex.

I had to call and ask the following day when the Rolex was going to be shipped. I never received notice that the Rolex was shipped so I called again and they told me it was shipped the day before. It seems extremely important to me that with this type of investment, that they would put their customer at ease by communicating these details. Despite that slight grievance, I would not hesitate to purchase another product from Stein Diamonds. They have proven trustworthiness to a fine product. Thank you for providing me with my first beautiful Rolex.

Awesome service, I purchased two Rolexes from them. They gave me the exact products I was looking for in exact condition I was looking for. They are in down town but they have a Valet parking in the building which makes it very accessible.

My family has been working with Kia for several years. Now that I am engaged, I have as well. Kia has great customer service, great quality diamonds and great watches. For me personally and I'm sure for others, it's important to find someone you trust. Kia is that and more! He gives honest opinion about Jewlery and does anything he can to make his clients happy. Give steindiamonds a shot! U will leave happy :

I have revised my rating due to the deplorable conduct of the store owner "Kia" who privately messaged me here on Yelp. He was all too eager to accuse and threaten me, but not once did he acknowledge or apologize for his business's deceptive practices, and the politeness I mentioned in my original review was nowhere to be found. Based on my experience thus far, this is not the type of store where intelligent, self-respecting people should shop.

This is the kind of behavior I would expect from a sleazy pawnbroker with a bad attitude. Pre-owned does not necessarily mean worn. If "Kia" lacks the basic intelligence necessary to understand the difference, that's not my problem. They're not even an authorized Rolex dealer at all, so technically, every Rolex they sell would be considered pre-owned.

Their terms and conditions falsely state that all of the watches they sell are unworn, and the fact that they used pictures of an unworn, pristine watch in place of the actual watch they were selling is simply inexcusable. They never even revealed the fact that the watch had been unsealed and the dial replaced by God knows who until I figured it out for myself and pressed them for an answer.

I initially gave a 2-star review, but revised it to 1 star based on Kia's inflammatory remarks and shameful behavior. Just as he did in the private messages, he launches straight into a tirade of accusations and hate speech, and not once does he apologize or offer to make things right. This man's behavior is a disgrace and I will not be a target for harassment. I have blocked all further communication from this owner.

Love this place. They have the best selection of diamonds, rings, earrings, loose diamonds, etc. They are very knowledgable, reliable, and friendly. I'd recommend this place to everybody. I have always left feeling happy & satisfied. They have Valet Parking downstairs so it's very easy to get to.