Business Details
47 Years
experience
Custom Jewelry Design & Repair in Highland Heights, OH
Founded in 1979, Saxon Jewelers & Gemologists has established itself as a premier custom jewelry design house in Northeast Ohio. With over four decades of experience, our team combines third-generation craftsmanship with modern technology to deliver one-of-a-kind fine jewelry tailored to individual preferences. Our founder, Michael B. Saxon, GG, is a GIA Graduate Gemologist who operates a state-of-the-art AGS-accredited gemological laboratory on-site, ensuring precision in every creation. We specialize in transforming conceptual ideas into tangible masterpieces, from engagement rings to intricate restorations, while maintaining a commitment to quality and client satisfaction.Our expertise extends to jewelry repair, laser welding, appraisals, and custom engraving, serving clients with items ranging from heirlooms to contemporary designs. Recognized with the Angie's List Super Service Award from 2013 - 2016, we prioritize personalized service, transparency, and ethical practices. Every project, whether a simple repair or complex custom build, receives meticulous attention to detail, reflecting our dedication to preserving sentimental value and creating enduring artistry. Our low-overhead model allows competitive pricing without compromising craftsmanship, ensuring clients receive exceptional value for their investment.
Services
Custom Jewelry Design
Engagement Ring Creation
Jewelry Repair
Gemstone Appraisals
Laser Welding
Pearl Restringing
Hand Engraving
Jewelry Restoration
Details
- Year established: 1979
Highlights and features
- Over 40 years of experience in custom jewelry design and manufacturing
- GIA Graduate Gemologist with an AGS-accredited on-site laboratory
- Specialize in laser welding for heat-sensitive or delicate jewelry repairs
- On-site custom design and manufacturing with CAD software and hand-carved models
- Recipient of the Angie's List Super Service Award (20132016)
Associations and certifications
- Gemological Institute of America (GIA)
- American Gem Society (AGS)
What people say
Skilled, trustworthy craftsmanship
Flawless custom engagement rings
Amazing repair work on heirlooms
Patient and knowledgeable staff
Competitive pricing with no hidden fees
Services
Custom Jewelry Design
Transform conceptual ideas into unique jewelry pieces using CAD software or hand-carved wax models. Clients collaborate on designs, material selections, and pricing before production. Ideal for engagement rings, heirloom adaptations, or statement pieces requiring specialized craftsmanship.
Jewelry Repair
Comprehensive repair services for damaged or worn items, including ring sizing, prong rebuilding, and chain soldering. Laser welding technology ensures precision for delicate or heat-sensitive materials like platinum and antique settings.
Gemstone Appraisals
Professional evaluations for insurance or estate purposes conducted by GIA-certified gemologists. Includes detailed reports with photographs and market-based pricing for diamonds, colored stones, and precious metals.
Laser Welding
Advanced laser technology repairs jewelry without damaging heat-sensitive stones or intricate settings. Suitable for platinum, gold, silver, and vintage pieces requiring structural reinforcement or delicate modifications.
Jewelry Restoration
Revive damaged or aged jewelry to original condition using techniques like hand engraving and stone replacement. Specializes in Victorian, antique, and estate pieces requiring historical accuracy and meticulous attention to detail.
People
Michael B. Saxon
Owner & Graduate Gemologist
Third-generation jewelry craftsman with 40+ years of experience. GIA-certified gemologist operating an AGS-accredited lab. Specializes in complex custom designs and repairs, emphasizing personalized service and technical innovation.
Questions
What types of custom jewelry can you create?
We specialize in engagement rings, wedding bands, love letter lockets, and bespoke pieces using client-provided materials or our gemstone selection. Repairs and restorations are also available.
How long does custom jewelry design take?
Most projects complete in weeks, with smaller repairs often finished the same day. Timelines and costs are confirmed upfront during design consultations.
Do you repair jewelry from other stores?
Yes, we repair all types of jewelry, including items from other retailers. Our laser welding technology handles delicate pieces that traditional methods cannot.
Are your appraisals insurance-approved?
Yes, conducted by GIA-certified gemologists with detailed documentation, including photographs, to meet insurance requirements and estate planning needs.
Can you modify existing jewelry?
We offer remounting, resizing, and redesign services to update or preserve sentimental pieces while maintaining structural integrity and aesthetic appeal.
Reviews (4)
Steve Shum
Jun 04, 2022
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Recently got engaged and my fiancee felt her ring was just a hair big. I found Michael thru his stellar online reviews, and he far exceeded his reputation. My fiancee already was in love with her ring so she really didn't want to part with it for an extended period. Michael was able to resize the ring for her in less than an hour while we waited in his office. The work was done flawlessly in one go. I can't wait to go back and have him design our wedding bands.
Toby Leahy
May 12, 2022
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Went to see Mike to pick out an engagement ring. He made the process as simple as possible and created the perfect ring. He was truly invested in what I wanted and was always available if I had a question. Would recommend him to everyone!
Brandon Schilling
Apr 22, 2022
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Mike was very kind, professional, and informative. Not only did he give me exactly what I wanted, but he also provided several options at, near and beyond my price range to give me a better understanding of the product I was purchasing. He also was able to make the ring very quickly, while not sacrificing quality. Overall I couldn't be happier with the service and will definitely be purchasing wedding bands as well (which he informed me he already designed 4 options to go with the engagement ring). I would recommend him to anyone looking for a bit only a quality ring, but good service, and full transparency on what you're purchasing.
Terese D'Amico
Mar 09, 2022
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Mike restored my mom's 66 year old wedding set, then listened thoughtfully to what I was hoping could be designed as a band to complement the set. Both are pieces I will use for a second marriage. His restoration of the set, and perfect design of what I described then brought to life, took my breath away. His warmth, attention and gentle nature made the entire experience simply wonderful. He is a special person and talented artist.
