Business Details
20 Years
experience
Custom Fine Jewelry & Expert Repair Services in Farmington, NM
Founded in 2006 by brothers John and Adam Kinney, J.A. Jewelers & Co. combines decades of jewelry industry expertise with a commitment to exceptional customer service. Our journey began with a vision to create a personalized jewelry shopping experience, rooted in building lasting relationships with our clients. After operating in various local and national jewelry stores, we established our own business to prioritize quality craftsmanship and customer satisfaction. In 2008, we relocated to Farmington's Foothills Plaza shopping center, enhancing accessibility and visibility for our growing clientele. A significant milestone came in 2022 when we moved to our standalone location at 2909 E. 20th Street, offering expanded inventory and services.Our team includes seasoned professionals like Senior Salesman John Kinney Jr., Jewelry Design Specialist Jeremy Brown, and Wholesale Manager Cory Darrell, each bringing specialized expertise to meet diverse customer needs. We specialize in custom jewelry design, diamond engagement rings, and precision repair services, serving the Four Corners region with pride. Our dedication to 100% customer satisfaction has earned us a loyal clientele, with 99% of customers returning for future purchases. We remain family-owned and operated, committed to making jewelry shopping an enjoyable, trustworthy experience.
Services
Custom Jewelry Design
Diamond Engagement Rings
Wedding Bands
Gemstone Jewelry
Jewelry Repair
Watch Sales
Anniversary Bands
Estate Jewelry
Bridal Jewelry
Precious Metal Services
Details
- Year established: 2006
Highlights and features
- We offer over 15 years of combined experience in jewelry sales and design.
- Our team provides custom jewelry creation with personalized attention to detail.
- We guarantee 100% customer satisfaction through transparent pricing and quality assurance.
- Our family-owned business maintains a 99% customer retention rate.
- We combine traditional craftsmanship with modern design technology.
What people say
Great customer service
Competitive prices
Exceptional repair work
Beautiful jewelry selection
Patient specialists
Services
Custom Jewelry Design
Our expert designers collaborate with clients to create one-of-a-kind jewelry pieces. Using advanced CAD technology and traditional craftsmanship, we transform ideas into wearable art. Ideal for engagement rings, heirloom restorations, or unique gifts, our process ensures perfect alignment with client vision and budget.
Diamond Engagement Rings
We offer an extensive selection of diamond engagement rings featuring various settings and styles. From classic solitaires to modern halo designs, our collection includes certified diamonds and alternative gemstones. Our specialists guide clients through the 4Cs to find perfect stones within their budget.
Jewelry Repair
Our repair services restore damaged jewelry to its original condition. Capabilities include resizing, stone replacement, prong repair, and metal restoration. Our master jeweler uses precision tools to handle delicate repairs while maintaining structural integrity and aesthetic value.
Gemstone Jewelry
We curate high-quality gemstone collections featuring sapphires, emeralds, rubies, and unique colored stones. Each piece undergoes rigorous quality checks to ensure clarity and durability. Our experts provide education on stone properties to help clients make informed purchases.
Watch Sales
Our inventory includes luxury and everyday watches from trusted brands. Services include watch battery replacement, strap adjustments, and authenticity verification. We specialize in timepieces with enhanced visibility features like luminescent dials for practical everyday wear.
People
John Kinney
Co-Owner
Co-founder with extensive retail jewelry experience, previously recognized as Manager of the Year at national chains. Specializes in customer relations and inventory management.
Adam Kinney
Co-Owner
Business management graduate with finance expertise. Oversees operations and strategic growth while maintaining hands-on customer service involvement.
Jeremy Brown
Jewelry Design & Repair Specialist
Master jeweler handling custom designs and complex repairs. Combines technical precision with artistic vision to create durable, aesthetically pleasing pieces.
Cory Darrell
Wholesale Manager
Manages bulk jewelry procurement and business-to-business sales. Ensures competitive pricing while maintaining strict quality control standards for inventory.
Questions
What jewelry repair services do you offer?
We provide resizing, stone replacement, prong repair, and metal restoration services using professional-grade equipment while maintaining your jewelry's original integrity.
Can you create custom jewelry designs?
Yes, our designers use CAD technology and traditional techniques to create bespoke pieces tailored to your specifications, including engagement rings and heirloom reproductions.
Do you sell certified diamonds?
We offer GIA-certified diamonds alongside alternative gemstones, with specialists available to explain quality metrics and help select perfect stones.
What makes your store different from chain jewelry stores?
As a family-owned business, we provide personalized service with 15+ years of combined experience, offering competitive pricing without compromising quality or customer care.
Are financing options available?
Currently we don't offer in-house financing, but we accept major credit cards and can help explore third-party financing possibilities for qualified customers.
What are your business hours?
We're open Monday-Friday 10am-5pm, Saturday 11am-4pm, and closed on Sundays at our Farmington, NM location.
Reviews (7)
Jennifer Reed
Jun 15, 2022
Report
Very happy with my ring repair, J.A. jewelers is very professional. I WILL recommend them.to my friends and family
Kyla Butts
Jun 05, 2022
Report
Took my wedding ring in on Monday to get fixed. They were backed up and promised to have it done by June 21st. They called Tuesday night and said it was done. My ring is so beautiful! It looks brand new and it's 25 years old. Thank you JA Jewelers!
Zachary
Mar 24, 2022
Report
There can be such a positive difference in how the owners and trained staff can operate a professional jewelry store!
Cindi Garlington
Jan 28, 2022
Report
So friendly, knowledgeable and down to earth. Plus, highly recommended by friends and family. Wouldn't consider doing business any place else.
Travis Wahler
Dec 23, 2021
Report
Some of the best service I have ever received has been here. Worked with them to build a custom ring and they made the whole experience stress free. This is a one stop shop I have no need to go anywhere else.
Aubani Kannard
Nov 18, 2021
Report
I was forced to get my tight wedding ring cut off after losing the center diamond. The jewelry store that my ring was purchased at 17 years ago has since gone out of business. I wanted to keep my business local so I decided to give J.A Jewelers & Co. a shots since they came highly recommended. I am so HAPPY I made the right choice! Just picked up my beautiful rebuilt ring today and it's perfect! I upgraded my diamond and they expanded the band to fit my new finger size.
I couldn't be happier with the customer service I received during this process! You could never tell that my ring was cut in half and my new bigger diamond fits beautifully. Thank you, J.A Jewelers for your great service! You have a new life long customer!
I couldn't be happier with the customer service I received during this process! You could never tell that my ring was cut in half and my new bigger diamond fits beautifully. Thank you, J.A Jewelers for your great service! You have a new life long customer!
Sarah Miller West
Jul 30, 2021
Report
J.A. jewelers and company treated me absolutely amazing! They fixed my mother's ring for me when I didn't think it was fixable. They kept in touch with me throughout the whole process and the ring turned out absolutely beautiful. Thank you so much!Sarah West
