Business Details
We have been proudly serving Reno and Northern Nevada since our founding in 1983, bringing over four decades of jewelry expertise to our community. Our family-owned business combines the original vision of Michael and Mary Lorenz with the continued dedication of David, Shannon, and Morgan Lorenz. We specialize in custom engagement ring design, expert jewelry repairs, and precise gemstone selection. We solve our clients' challenges by guiding them through every step of the design process to create a piece that truly reflects their love story. Our problemsolving approach ensures that whether a customer seeks a milestone gift or a timeless everyday piece, we deliver a solution that exceeds expectations. We uphold the highest professional standards of integrity, honesty, and community connection that have been the cornerstone of our store since day one.
Our commitment to client satisfaction is demonstrated through personalized service that treats every customer as part of our extended family. We provide expert guidance and transparent communication, ensuring clients feel confident and informed from consultation to final delivery. Our team's generations of experience allow us to blend traditional craftsmanship with contemporary styles for unique, highquality jewelry. We stand behind our work with services such as jewelry insurance, preferred warranties, rhodium plating, and watch repairs to protect your investment. We strive to create meaningful jewelry that celebrates lifes moments while fostering lasting relationships with our clients.
Our commitment to client satisfaction is demonstrated through personalized service that treats every customer as part of our extended family. We provide expert guidance and transparent communication, ensuring clients feel confident and informed from consultation to final delivery. Our team's generations of experience allow us to blend traditional craftsmanship with contemporary styles for unique, highquality jewelry. We stand behind our work with services such as jewelry insurance, preferred warranties, rhodium plating, and watch repairs to protect your investment. We strive to create meaningful jewelry that celebrates lifes moments while fostering lasting relationships with our clients.
Highlights and features
- We have over 40 years of jewelry expertise since 1983.
- Our family-owned business spans three generations of Lorenz family jewelers.
- We guide custom engagement ring design from start to finish.
- Our inhouse team handles jewelry repairs and watch services.
- We offer free shipping on all orders over $250.
Services
Custom engagement ring design
Our custom engagement ring design service helps couples create a one-of-a-kind symbol of love. From selecting the perfect diamond or gemstone to crafting the ideal setting, our expert team guides you through each step. The result is a uniquely personal ring that celebrates your story and exceeds expectations.
Jewelry Repairs
Our jewelry repair service restores damaged pieces to their original beauty and integrity. Skilled artisans handle everything from stone resetting to clasp replacement with meticulous care. Clients receive a guaranteed quality fix that prolongs the life of their cherished items.
Watch Battery Replacement
Our watch battery replacement service provides fast, reliable power for all types of watches. Certified technicians install the correct battery and test functionality to ensure accurate timekeeping. Customers enjoy peace of mind knowing their timepiece is serviced with precision and care.
Rhodium Plating
Our rhodium plating service applies a durable, bright white coating to white gold and silver jewelry. This process restores shine, protects against tarnish, and enhances the pieces longevity. Clients receive a refreshed look that maintains its brilliance with minimal maintenance.
Jewelry Insurance
Our jewelry insurance program offers comprehensive coverage against loss, theft, and accidental damage. Policies are tailored to the appraised value of each piece, ensuring appropriate protection. Clients gain confidence knowing their valuable investments are safeguarded with reliable, straightforward, and easily managed claims.
Reviews (7)
Chelsea Maynard
Jun 14, 2022
Report
Michael and Sons is so great! I needed to get my engagement and wedding rings resized after having a baby and they gave me multiple options for the repair upfront and were very reasonably priced. A short week later and I can finally wear the jewelry I love again. And an added bonus, they cleaned my rings and the SPARKLE is insane! Will be back!
Derek Nelson
Apr 30, 2022
Report
Absolutely amazing place. Wonderful craftsmanship. Wonderful people. I will forever support this local business. David and his family have created a phenomenal place for people to come and see jewelry for any occasion. Their knowledge and experience made the experience for wedding bands so seamless it almost seemed too easy. Thank you for taking one of the hardest parts of the wedding process and making it such a joy.
Jose Diaz
Apr 24, 2022
Report
Super friendly staff, easy to talk to. Reasonably price. I had a custom pendant made and it turned out beautifully. The store itself overflows of elegance. Very easily would come back to get custom work done or nice piece.
Caleb Conner
Mar 29, 2022
Report
I had been looking for a particular pendant for a couple of weeks. Man, I spent a bunch of hours on Google steadily searching. Finally came across an image of exactly what I was looking for. Clicked the image and it directed me to Michael and Sons. I had finally found a pendant that I had been looking for that wasn't cheap and as ugly as the others! I called them to get some measurements on my pendant and to ask a couple of more questions.
I talked to two staff members that were very eager to help me and were actually knowledgeable. I was also a little hesitant ordering all the way from Nevada. Living in South Carolina I figured it would take at least a week to get here if ordered. I ended up ordering it after I got off the phone with them on a Wednesday night. Thursday at 2:30pm here in SC I got a call from these guys, making sure I was happy with my order and wanted to make sure I didn't need any changes made.
I made it home from work Friday(not even 24hours after that call) and my order was waiting for me at home! I will absolutely be purchasing more from this business shortly and would encourage you to do the same!
I talked to two staff members that were very eager to help me and were actually knowledgeable. I was also a little hesitant ordering all the way from Nevada. Living in South Carolina I figured it would take at least a week to get here if ordered. I ended up ordering it after I got off the phone with them on a Wednesday night. Thursday at 2:30pm here in SC I got a call from these guys, making sure I was happy with my order and wanted to make sure I didn't need any changes made.
I made it home from work Friday(not even 24hours after that call) and my order was waiting for me at home! I will absolutely be purchasing more from this business shortly and would encourage you to do the same!
Kristen Gil
Mar 29, 2022
Report
I bought a beautiful turquoise ring through their online auction. The process was very pleasant and seamless. They even sized the ring for me. My long time jeweler just retired and I have been searching for someone that can provide quality craftsmanship and great customer service at a reasonable price. I look forward to many more purchases.
Johnny V.
Mar 23, 2022
Report
Best family owned business! Michael and the whole team are amazing! They fixed my chain & pendant in record time! If i could use one superhero to describe this place I would say the flash! Because they are fast and accurate! They have wonderful selection of jewelry and they also have in house repairs! All around a wonderful business where you will feel welcome and at home! Thanks Michael and sons for helping me out! You rock!
Lizbeth Barnum
Jan 31, 2022
Report
Michael and Sons is absolutely amazing! I was looking to upgrade my ring and the result was an absolutely stunning new custom set. From the managers and designers, to the jewelers in house their staff was wonderful. Can't wait to go back for more!
