Business Details
50+ Years
experience
Your Trusted Family-Owned Jewelry Store in Iowa City
Herteen & Stocker Jewelers has been a trusted name in fine jewelry since 1947, serving Iowa City with expertise and integrity. Our family-owned business combines generations of experience with personalized service, offering a curated selection of engagement rings, wedding bands, and custom designs. Our team of Graduate Gemologists and certified professionals provides in-house repairs, appraisals, and expert guidance to ensure every customer finds the perfect piece. We prioritize quality craftsmanship and maintain strong relationships with diamond dealers to offer competitive pricing. Our commitment to customer satisfaction is reflected in our flexible financing options and meticulous attention to detail.With over 75 years of local presence, we continue to uphold the values of honesty and dedication established by our founders. Our showroom features both earth-mined and lab-grown diamonds, alongside luxury watches and gift items. We take pride in educating customers about diamond characteristics and jewelry care, ensuring informed purchasing decisions. Our custom design services allow clients to create bespoke pieces tailored to their unique style and budget. As a community-focused business, we strive to make every visit memorable through genuine service and lasting relationships.
Services
Engagement Rings
Custom Jewelry
Jewelry Repair
Appraisals
Loose Diamonds
Wedding Bands
Watch Sales
Colored Stone Jewelry
Pearl Jewelry
Gold & Silver Jewelry
Details
- Year established: 1947
Highlights and features
- We offer over 75 years of experience in fine jewelry and custom designs
- Our team includes Graduate Gemologists and certified bench jewelers
- In-house repairs ensure quality craftsmanship and faster turnaround times
- Custom design services tailored to your unique style and budget
- Flexible financing options available for all jewelry purchases
What people say
Phenomenal job
Top class organization
Wonderful experience
Perfect rings
Expertise and kindness
Services
Engagement Rings
Our engagement ring collection features both earth-mined and lab-grown diamonds in various settings. Certified gemologists guide customers through selecting the perfect ring based on cut, clarity, color, and carat weight. We offer traditional solitaires, vintage-inspired designs, and modern styles to suit different preferences and budgets.
Custom Jewelry
Custom jewelry services allow clients to create unique pieces tailored to their specifications. Our designers collaborate with customers to develop personalized designs for rings, necklaces, and bracelets. Using CAD technology and traditional techniques, we transform ideas into high-quality, wearable art with attention to intricate details.
Jewelry Repair
In-house jewelry repair services include resizing, stone setting, and restoration of damaged pieces. Graduate gemologists and experienced bench jewelers use professional tools to ensure quality craftsmanship. We handle delicate repairs while maintaining the integrity and appearance of original designs.
Appraisals
Professional appraisal services determine accurate valuations for insurance or estate purposes. Certified experts examine jewelry characteristics, market trends, and historical data to provide detailed documentation. Our appraisals meet industry standards for authenticity verification and value determination.
Loose Diamonds
Loose diamond inventory includes various shapes and qualities for custom settings. Customers can choose from round brilliant, princess cut, oval, and other popular styles. Our GIA-trained staff explains diamond grading factors to help make informed purchasing decisions based on individual preferences.
People
Willa Dickens
Owner
Willa Dickens founded Herteen & Stocker Jewelers in 1947 after graduating from the American Academy of Horology. With over 75 years in the industry, she established the business's reputation for quality and customer service. Her expertise in horology and jewelry craftsmanship continues to influence the store's operations.
Tim Dickens
Owner
Tim Dickens serves as a Graduate Gemologist and bench jeweler with over 45 years of experience. He specializes in creating custom jewelry designs and intricate stone settings. His technical skills and artistic vision contribute to the store's reputation for quality craftsmanship and innovative designs.
Terry Dickens
Owner
Terry Dickens brings 45 years of jewelry expertise as a Graduate Gemologist and business partner. He focuses on customer relations and inventory management while maintaining technical proficiency in jewelry making. His industry knowledge helps maintain the store's high standards for product quality.
Kate Dickens Long
Sales Manager
Kate Dickens Long manages sales operations with a decade of experience in the family business. A GIA Diamond Grading graduate, she combines technical knowledge with customer service skills. Her design background enhances visual merchandising and marketing efforts for the store.
Lisa Kober
Sales Associate
Lisa Kober has served customers for over 25 years, specializing in custom jewelry orders. Her GIA certification and attention to detail ensure precise diamond selection and design execution. She works closely with bench jewelers to maintain quality control throughout the custom creation process.
Questions
What jewelry services do you offer?
We provide engagement rings, wedding bands, custom jewelry design, in-house repairs, appraisals, and loose diamond selection. Our inventory includes both earth-mined and lab-grown diamonds.
How does your custom jewelry process work?
Our custom process begins with a consultation to discuss design ideas, budget, and materials. We create digital renderings before crafting physical prototypes. Clients receive regular updates throughout the creation process.
Do you offer financing options?
Yes, we provide flexible financing options for all jewelry purchases. Our staff can explain different payment plans and help customers choose the best option for their needs.
What is your return policy?
We accept returns within 30 days for store credit or refund, excluding shipping costs. Gift purchases receive store credit. Items must be in original condition with all documentation.
How can I schedule an appointment?
Appointments can be scheduled through our website or by calling 319.338.4212. We offer personalized consultations for custom designs, engagement ring selection, and other jewelry needs.
Do you repair jewelry?
Yes, our certified bench jewelers perform in-house repairs including resizing, stone replacement, and restoration. We handle both simple adjustments and complex repairs using professional equipment.
Reviews (5)
Carson Bodnarek
Jun 19, 2022
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Every time I walk into Herteen and Stocker they are always so welcoming! I have used them for appraisals, cleaning and purchased several pieces from them now. Their team is so knowledgeable and helpful if I have questions. Even comparing pieces they have given me honest feedback and recommendations which I really appreciate! All part of the reason I continue to shop there!
Timothy Kloos
Jun 14, 2022
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Herteen and Stocker has wonderful customer service. Easy to work with. The items we were ordering were there as promised. I would recommend them to anyone
Trina Eden
Jun 11, 2022
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The staff at Herteen & Stocker Jewelers are so wonderful to work with! Very helpful, friendly, knowledgeable and listen carefully to you when searching for that special piece of jewelry in mind. I have purchased many beautiful pieces over the years for myself and family feeling so confident and happy in my choices.
Shawn Reineke
Apr 29, 2022
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After 30 years, I was in need of a refreshed wedding ring. Terry listened to my rough description of how I'd like a new band designed, incorporating my original diamond. In an instant he showed me an example of a band that was EXACTLY what I was thinking. Kate worked with me, helping me to visualize my diamond set on the new band design, sharing different band widths. Working with Kate is so much fun, she made redesigning such an important piece easy & is so knowledgable about what is best for me. I was so excited a few weeks later, when Kate texted me, "It's here, it's here!" Thank you Terry & Kate, working with you is like working with awesome trusted friends.
Katie Steckly
Dec 02, 2021
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We have purchased multiple items here including my engagement and wedding rings here. The staff is extremely knowledgeable and helpful. I would not go anywhere else to purchase jewelry as no one else would be as attentive to their customers.
