Business Details
45 Years
experience
Custom Jewelry Design & Repair Services in Redlands
Established in 1981, Michael Dickey Design has served Redlands, CA as a trusted provider of custom jewelry design, precision repairs, and platinum specialization. Our owner-operated shop combines 45 years of hands-on experience with advanced laser technology to deliver exceptional craftsmanship for engagement rings, vintage restoration, and eyeglass frame repairs. As a nationally recognized Certified Master Bench Jeweler, we maintain rigorous quality standards, evaluating 75% of diamonds for certification accuracy before offering them to clients. Our commitment to on-site services ensures transparency and quality control across all projects, from simple ring sizing to complex antique jewelry restoration. 
Services
Custom Jewelry Design
Ring Sizing
Platinum Repairs
Jewelry Repairs
Diamond Sales
Watch Battery Replacement
Eyeglass Frame Repair
Vintage Restoration
Silversmith Services
Stone Replacement
Details
- Year established: 1981
Highlights and features
- We offer 45+ years of experience in custom jewelry creation and repairs
- Our platinum specialists use advanced laser welding technology
- All work completed on-site by a Certified Master Bench Jeweler
- Same-day express service available for ring sizing and repairs
- We maintain strict diamond quality standards with 75% rejection rate
Associations and certifications
- Jewelers of America
Services
Custom Jewelry Design
Transform your ideas into unique wearable art through our custom jewelry design process. Master Jeweler Michael Dickey creates one-of-a-kind pieces using your stones or metals, specializing in engagement rings and anniversary bands. Our on-site fabrication ensures quality control from concept to completion, with over 4,000 custom pieces crafted since 1981.
Platinum Repairs
Specialized platinum repair services leveraging 40+ years of expertise and laser welding technology. We handle resizing, prong rebuilding, and complete restoration of platinum jewelry while maintaining metal integrity. Our shop performs daily platinum repairs with precision matching the original craftsmanship.
Jewelry Repairs
Comprehensive on-site jewelry repair services for gold, silver, and platinum pieces. Our certified master jeweler handles stone replacement, prong tightening, and chain welding using laser technology. Most repairs complete within 24 hours, with same-day service available for urgent needs.
Vintage Restoration
Expert restoration of antique and vintage jewelry pieces using traditional techniques combined with modern precision. We rebuild worn prongs, replace missing stones, and refinish heirloom jewelry to original condition. Our experience spans decades of handling delicate historical pieces requiring specialized care.
Eyeglass Frame Repair
Professional eyeglass frame repair services using laser welding technology for durable, precise fixes. We handle hinge repairs, nose pad replacements, and frame straightening with most repairs completed within an hour. Our 25+ years of experience ensures quality restoration for both metal and acetate frames.
People
Michael Dickey
Certified Master Bench Jeweler
With 45 years of experience, Michael Dickey is a nationally recognized jewelry expert specializing in platinum work and custom design. Certified by Jewelers of America, he operates the only owner-run jewelry shop in Redlands, personally handling all repairs and creations.
Questions
What custom jewelry design services do you offer?
We create custom engagement rings, wedding bands, and specialty jewelry from your ideas using CAD design and traditional wax modeling. Clients can bring sketches, photos, or existing pieces for inspiration.
Do you provide same-day jewelry repair services?
Yes, we offer same-day express service for most ring sizing and battery replacement requests when received early in the day. Our on-site workshop allows faster turnaround than typical jewelry stores.
Are your diamonds certified and evaluated?
All diamonds undergo rigorous evaluation against GIA certificates. We maintain strict quality standards, rejecting approximately 75% of submitted stones for not meeting our grading accuracy requirements.
What makes your platinum repair service unique?
With expertise since the 1980s, we specialize in platinum using laser technology that preserves metal integrity. Our daily platinum work includes resizing, prong rebuilding, and complete restoration of complex pieces.
Do you repair eyeglass frames?
Yes, we perform laser welding repairs on metal and acetate frames, including hinge fixes and nose pad replacements. Most repairs complete within an hour, with over 25 years of experience in optical frame restoration.
Reviews (7)
Jill Prendergast
Jun 06, 2022
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Excellent, fast service. Another jewelry store in town wanted $3k to fix my ring and he did the work for $300 plus he didn't have to ship it out like the other place was going to do. It was ready and looked brand new in less than 24 hours. Highly recommend!
Elisa O.
Mar 24, 2022
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The pearl on my ring had come off, so my boyfriend took me to Michael Dickey's. He did wonderful and my ring looks beautiful and is in tact. I'm so happy he was able to fix it, he was very thorough and had a quick return time. Will be back again!
Valarie B.
Mar 08, 2022
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After having a gorgeous necklace made by Michael from my mother-in-law's old wedding ring, my husband and I knew exactly who to go to to design a new wedding ring for myself. The finished product is beautiful and a one-of-a-kind ring. We appreciated Michael's attention to detail and his patience with my indecisiveness, never making me feel pressured. It took a little inventiveness to get the ring to fit correctly with my small finger but turned out perfect. If you are looking to have a special customized piece of jewelry then Michael is your guy.
Deidra Puentes
Feb 28, 2022
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Update: replaced a lost diamond and rebuilt prongs in my engagement ring And connected them did a wonderful job looks better than the day we purchased them. Beautiful jewelry and quick quality glasses repair
Dee Serr
Jan 20, 2022
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Took me in for same day ring sizing. Had to have it sized down last minute and he had it done I less than 2 hours. Great customer service definitely recommend.
Kelly C.
Dec 27, 2021
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We have gone to Michael Dickey Design for 20 years and the craftsmanship, attention to detail and turn around time is amazing. My husband surprised me with a wedding ring restoration for Christmas and I was blown away at how beautiful it looks. I look forward to putting it on every morning. We highly recommend Michael Dickey! You won't be disappointed.
Jenna Aguirre
Jul 04, 2021
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Fantastic! Michael is great. Told him what I was looking for and he made great suggestions and created a beautiful ring for me. Plus he did it all so fast! I highly recommend him!
