Business Details
50+ Years
experience
Your Trusted Jewelry Store in Springfield, IL
Established in 1954, Denney Jewelers has served Springfield, Illinois as a family-owned destination for fine jewelry. Our 10,000-square-foot showroom features bridal rings, estate pieces, and custom designs crafted by our on-site artisans. We specialize in laser restoration technology that preserves gemstone integrity during repairs, backed by a lifetime warranty covering rhodium plating and setting maintenance. Our team of certified jewelers provides insurance appraisals and repair services using advanced techniques that minimize risks to heat-sensitive stones. With seven decades of experience, we combine traditional craftsmanship with modern technology to maintain jewelry's beauty across generations.Our commitment to quality includes free lifetime cleaning and inspections to ensure lasting value for every purchase. We focus on personalized service, helping clients select or create jewelry suited to their unique needs and occasions. Our expertise extends to restoring antique heirlooms while preserving original design elements. The store maintains partnerships with gemologists to verify stone authenticity and quality. This dedication to excellence has made us a trusted name in central Illinois for both new and vintage jewelry acquisitions.
Services
Bridal Jewelry
Custom Design
Jewelry Repair
Laser Restoration
Insurance Appraisals
Warranty Services
Estate Jewelry
Diamond Sales
Gemstone Setting
Rhodium Plating
Details
- Year established: 1954
Highlights and features
- 70+ years of jewelry expertise in Springfield since 1954
- On-site custom design studio for personalized creations
- Advanced laser welding technology preserves gemstone integrity
- Lifetime warranty covering rhodium plating and setting maintenance
- Certified appraisers with FGIA and GIA professional credentials
Associations and certifications
- Gemological Institute of America (GIA)
Services
Laser Restoration
Our advanced laser welding system safely repairs jewelry while protecting heat-sensitive gemstones. This precision technology allows repairs within 0.5mm of delicate components, maintaining structural integrity at 95% of original strength. Ideal for restoring antique pieces and platinum jewelry without damaging stones.
Custom Design
Create one-of-a-kind pieces in our on-site design studio. Our artisans transform concepts into reality using traditional craftsmanship combined with modern technology. Services include CAD modeling, wax prototyping, and metal casting to produce personalized engagement rings, heirlooms, and statement jewelry.
Insurance Appraisals
Certified gemologists provide detailed documentation for jewelry insurance. Our FGIA and GIA-accredited professionals evaluate gemstone quality, metal purity, and craftsmanship to determine accurate replacement values. Appraisals include high-resolution imaging and detailed specifications for claim purposes.
Lifetime Warranty
Complimentary lifetime maintenance program covers rhodium plating for white gold and prong/channel setting repairs. Requires biannual inspections to maintain warranty validity. Includes free cleaning services and diamond loss protection from normal wear when inspection schedule is maintained.
Estate Jewelry
Curated collection of antique and pre-owned jewelry featuring period-specific designs. Our experts authenticate provenance and provide restoration services to preserve historical integrity. Available inventory includes Art Deco rings, Victorian brooches, and mid-century modern pieces.
People
Shane Denney
President
Third-generation jeweler with FGIA and GIA certifications. Leads daily operations and strategic direction while maintaining hands-on involvement in complex restoration projects. Developed the company's laser welding program to enhance repair capabilities.
Ray R. Denney
Founder
Established Denney Jewelers in 1954. Pioneered Springfield's first comprehensive jewelry repair service. His legacy continues through the family-owned business's commitment to quality craftsmanship and customer service.
Questions
What makes Denney Jewelers' repair services unique?
Our laser welding technology allows precise repairs without damaging heat-sensitive gemstones. This advanced method preserves structural integrity at 95% of original strength while protecting delicate components.
Do you offer custom jewelry design services?
Yes, our on-site design studio creates custom pieces using CAD modeling and traditional craftsmanship. Our artisans produce personalized engagement rings, heirlooms, and statement jewelry to exact specifications.
What is included in the lifetime warranty?
The warranty covers free rhodium plating for white gold, prong/channel setting repairs, and diamond loss protection from normal wear. Biannual inspections are required to maintain coverage validity.
Can you restore antique jewelry pieces?
Yes, our specialists handle antique restoration using techniques that preserve original design elements. Laser technology enables repairs on previously unrepairable intricate pieces while maintaining historical integrity.
Do you provide jewelry appraisals for insurance?
Certified gemologists offer detailed insurance appraisals documenting gemstone quality, metal purity, and craftsmanship. These evaluations include imaging and specifications needed for accurate insurance coverage.
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Reviews (5)
Jerika Morgan
Mar 24, 2022
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All around worst jeweler experience i've ever had and i've had many different experiences, as i come from a jewelry collector family so i know a good jewelry store/jeweler when i see one. comforting, suits your needs, makes you feel like you're being taken care of, you're getting the customer service that you're paying for, and (i shouldn't have to say this but apparently now i do) not feel like a bother. the experience here was a 1/10. i felt out of place throughout the entire 5 minutes i spent in there and i rarely feel that way. the people working didn't seem to have ever worked in customer service before and were not at all friendly. seemed like a cater to my company kind of thing going on. but people will always remember how you treat them, regardless of what jewelry you offer. when you put in just a little effort it can be a difference between a loyal customer and no customer.
Shawn Arthur
Feb 20, 2022
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The staff is amazing! I know it sounds corny, but they made me feel like family, and were really excited, and happy for me, and the special occasion! I purchased an engagement ring, and could not be happier with their customer service, quality, or price. I recommend anyone who is in the fine jewelry market to shop Denney first.
Tamika Lake Sunshine
Jan 10, 2022
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I wouldn't recommend this jeweler. I seemed to be a inconvenience for these people. I went to take in some 14k and 18k rings into maybe selling. The price they wanted for all of them was very low. But that's now why I am giving them a low review. The reason is in the manner it was handled. The gentleman was basically throwing my rings around. He seemed annoyed that I was there. I have been buying and selling jewelry for 6 years and also own a business. And I have to say that this experience motivates me to treat my customers even better. I would never do business with them again.
Michael Ippolito
Dec 20, 2021
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The owner Cathy is beyond rude and condescending. She didn't have my order started a week after it was agreed upon to be finished. The worst part is when she lied multiple times. I cancelled my order.
Jim S.
Sep 09, 2021
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I took my watch off my wrist and and left it with them for a new battery two and a half months ago. After being put off repeatedly, I went and picked it up today. I was given a plastic box of parts! Utterly ridiculous! No apology. These guys are despicable! They deserve a big zero, but this review site won't go that low. Deal with them at your own risk.