Business Details
31 Years
experience
Custom Jewelry Design & Repair Experts in Arkansas
Lee Ann's Fine Jewelry was founded in 1995 by Lee Ann Hartley, whose career in the jewelry industry began in 1979 with Law's Jewelry, LTD in Burlington, Iowa. After gaining extensive experience at Sheppard's Jewelers in Russellville, Arkansas, Lee Ann partnered with Rachel to establish the business, which now operates two locations in Arkansas. Our team includes two Graduate Gemologists and skilled goldsmiths who provide custom design, jewelry repair, and insurance appraisals. We specialize in transforming clients' heirloom gold and loose stones into personalized creations while maintaining a commitment to quality and customer service. Our in-house engraving, pearl restringing, and watch repair services reflect our dedication to comprehensive jewelry care.As active members of the Russellville Chamber of Commerce since 1995, we support local charities and prioritize community engagement. Our staff's decades of combined experience ensure clients receive expert guidance for all jewelry needs. We maintain wish lists, offer design consultations, and provide detailed appraisals with photographic documentation. Our repair specialists handle most jewelry types except silver, and we guarantee transparent communication throughout every service process. This enduring commitment to craftsmanship and customer satisfaction has defined our business for nearly three decades.
Services
Custom Design
Jewelry Appraisals
Jewelry Repair
Engraving Services
Pearl Restringing
Watch Battery Replacement
Stone Setting
Wish List Maintenance
Insurance Valuation
Jewelry Restyling
Details
- Year established: 1995
Highlights and features
- We offer custom jewelry design using heirloom materials with 30+ years of goldsmith experience
- Our Graduate Gemologists provide detailed insurance appraisals with photographic documentation
- We maintain in-house repair services for most jewelry types except silver
- Our team has served Arkansas communities since 1995 with personalized jewelry solutions
- We provide complimentary wish list services to help customers plan special gifts
Associations and certifications
- Master IJO Jeweler
Services
Custom Design
Our goldsmiths transform clients' heirloom gold and loose stones into personalized jewelry creations. We collaborate closely with customers to develop durable, beautiful designs that reflect individual stories and preferences. This service includes design consultation, material selection, and expert craftsmanship for unique pieces.
Jewelry Appraisals
Graduate Gemologists provide detailed written appraisals with photographic documentation for insurance purposes. Each evaluation includes comprehensive descriptions of materials, craftsmanship, and current market value. This service ensures accurate valuation for both contemporary and vintage jewelry pieces.
Jewelry Repair
Experienced goldsmiths handle most jewelry repairs excluding silver. Services include ring resizing, clasp replacement, and structural reinforcement using advanced techniques. Our repair process maintains original integrity while extending the lifespan of treasured jewelry pieces.
Pearl Restringing
We offer custom pearl and bead restringing in various styles with professional cleaning beforehand. Our specialists ensure secure knotting between pearls and use durable materials for lasting wear. This service revitalizes damaged strands while preserving their elegant appearance.
Watch Repair
Battery replacement performed on-site with estimates for complex repairs handled by trusted partners. Our service includes cleaning, lubrication, and water resistance testing for luxury watches. We coordinate with specialized repair centers for vintage or complicated timepieces.
People
Lee Ann Hartley
Founder
With over 40 years in the jewelry industry, Lee Ann established the business in 1995 after working at prominent Arkansas jewelry stores. Her expertise in custom design and community leadership drives the company's commitment to quality craftsmanship.
Rachel
Co-owner
A Russellville native and Junior Auxiliary member, Rachel contributes decades of jewelry experience to the business. She focuses on customer relations and maintains the store's tradition of personalized service since joining in 1995.
Questions
What jewelry repair services do you offer?
We repair most jewelry types except silver, including ring resizing, clasp replacement, and stone setting. Our goldsmiths have 30+ years of combined experience.
Can you create custom jewelry from heirloom materials?
Yes, our goldsmiths specialize in transforming heirloom gold and loose stones into new, personalized designs while preserving sentimental value.
Do you provide jewelry appraisals?
Our Graduate Gemologists offer detailed insurance appraisals with photographic documentation for all types of fine jewelry and watches.
What are your store hours?
Monday-Friday 9:00 AM - 5:30 PM. Both locations are closed weekends and major holidays.
Can I get a watch battery replaced?
Yes, we perform watch battery replacement on-site. For complex repairs, we coordinate with specialized service centers.
Reviews (5)
Edgar Whillock
May 15, 2022
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Shannon Smith was very professional and knowledgeable about finding me the exact piece I needed for my special occasion. Ordered and it arrived the very next day, already wrapped when I arrived to pick it up.
Kameron King
May 07, 2022
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From the moment I knew I wanted to propose, to the day we got married, Lee Ann's Fine Jewelry has been incredible! Emily is one of the workers that has been with me through the long haul. She helped me create the Engagement ring and all of its intricate parts. She even welcomed my crazy family as I needed multiple opinions to make it perfect. I could not be more grateful of the service they have provided. Thank you so much to everyone who invested in us!
Christine Wolcott
Apr 29, 2022
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Great team at LeeAnn's in Conway. I walked in to get a ring resized, was greeted right away by Emily who was quick to accommodate my needs. My ring was ready in 4 days and fits perfectly. Also bought a pair of earrings while I was there. They did not have them in stock but Emily ordered them for me. The earrings were there when I picked up my ring which was perfect!
Kimberly McMillan
Mar 26, 2022
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I love this place. Ordering on line is so easy and shipping fast. Very friendly people who always call and assist if needed. Wrapped gift with candy for my Anniversary. Keep up the good work ladies.
Marlys Bassham
Dec 23, 2021
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I highly recommend Lee Ann's Fine Jewelry in Conway. Their customer service is outstanding. I've had occasion to visit them a few times recently while getting my wedding bands resized and when I won a gift card to their store thru a store promotional. They are just so friendly and helpful. I am so pleased with the quality of their jewelry and the variety they offer.
