Borthwick Jewelry

Our two on-site jewelers with 40+ years of combined experience handle all repairs using a state-of-the-art laser welder. We fix rings, chains, earrings, and more in-house, ensuring fast turnaround and unmatched precision. Customers praise our ability to restore even antique pieces to their original beauty without visible damage.

We guarantee Kimberley Process-compliant diamonds sourced from Canada, Russia, and Africa. Our vendors like Stuller Inc. provide certification documentation, ensuring no revenue funds conflict. This commitment allows customers to purchase with confidence, knowing their diamonds support legitimate economic development in mining communities.

We provide insurance-compliant appraisals with detailed descriptions and photos, completed within 1 business day to a week. Our realistic valuations balance replacement costs with reasonable premiums. Customers can wait for completion but should expect several hours due to concurrent customer service demands.

We install watch batteries and adjust metal/leather bands while you wait. Our service includes gasket oiling and time setting. While we don't repair broken watch mechanisms, our competitive pricing and quick turnaround for battery replacements make us a preferred local service provider for timepiece maintenance.

We purchase scrap gold jewelry (8kt-24kt) and dental gold at current market prices. Our transparent process separates metals by karat and provides immediate valuation. We don't buy coins or ingots but offer competitive rates for natural nuggets and used jewelry, with payments made in cash or store credit.

Founder with 25+ years in jewelry design, Tom started by cashing his 401K and borrowing $50,000 in inventory. Known for exceptional customer service, he prioritizes ethical practices and community trust while maintaining technical expertise in diamond sourcing and repair techniques.

Experienced jeweler with 15+ years at Borthwick, specializing in custom designs and complex repairs. Recognized for patient customer education and attention to detail in transforming client visions into unique jewelry pieces.

Items can be returned or exchanged within one week of purchase for a full refund or store credit. We don't accept returns after this period but offer store credit for older items.

When purchasing a diamond from us, you can trade it toward a larger diamond at double the value. Your original purchase amount, including tax, will be credited toward the new purchase.

Yes, all our diamonds comply with the Kimberley Process certification. We source exclusively from legitimate suppliers in Canada, Russia, Botswana, and South Africa to ensure conflict-free materials.

99% of repairs are completed on-site within one business day using our laser welder. Complex cases requiring external specialists may take longer but are handled transparently.

Yes, we offer 6 months interest-free financing for purchases under $1,000 and 12 months for purchases over $1,000 through Wells Fargo and Synchrony, subject to credit approval.

I brought in my engagement ring (purchased elsewhere) because I thought it needed to be resized and the prongs tightenedmy center stone felt a little loose. The wonderful ladies working there took the time to explain why my ring actually felt too big, and it turned out I didnt need a resize after all! They offered an alternative adjustment I didnt even know was possible, suggested more cost-effective options, and even tightened my prongs at no extra charge.

My ring was ready within just a couple of business days and looked absolutely gorgeous when I picked it up. The staff was so warm, friendly, and genuinely made me feel comfortable and cared for. Ill definitely be coming back to them for all my future jewelry needswedding bands, gifts, repairs, and more. Highly recommend!

AMAZING STORE AND SERVICE!!! I went to borthwick jewelry to buy a lab grown diamond ring and I am beyond thrilled with both my ring and the amazing experience I had at the store. I got a beautiful diamond at an extremely fair price and couldnt be happier. All the staff including the owner, the diamond king, were so awesome and friendly. The whole experience felt very welcoming and fun rather than just being transactional. They also cleaned a bunch of my jewelry for free! They also had a great selection of really impressive crystals and large geodes.

Went to see the diamond king today after many years of hearing his advertisements. Popped in with my wife to see about having a ring appraised or potentially selling it. The king was blinged out, fun, light hearted and offered us half a dozen options to maximize our money, none of which included him Then he took a look at the diamonds, cleaned them and told us the best way to sell them to maximize our money.

He wrote down the specifics of the diamonds and offered advice on what to write in the advertisement. We're not really jewelry people but he had some handmade pieces from Mexico we vibed with so I'm going back to grab these earrings for my wife because I was so impressed with our experience and the earrings are awesome. His energy was great, everyone working was warm and fun. I asked if we can just come hang out at the shop sometime.

It's hard to believe anyone has anything negative to say about the guy because he's loosely goosey and it was easy peasy being in his store. If you don't like to deal with someone with some flavor, go to the mall. Imma bend the knee to the king.

We are extremely pleased with the service we received. We had two rings appraised for insurance purposes. The work was thorough, affordable and the turn around excellent. The people were friendly and knowledgeable. The shop is easy to get to and there is ample free parking. We will definitely go back should the need arise. I highly recommend Bothwick.

Michael helped bring our own ring designs to life and he did a beautiful job! Very attentive and easy to work with.

We went to Borthwick to get my wife's wedding ring fixed. They did an incredible job, also resizing the ring and making it shine once more, beautifully. The entire crew was welcoming and upbeat, the ring was ready in just a few days, and we will visit again. Thank you!