Business Details
50+ Years
experience
Your Trusted Jewelry Store in Zanesville, OH
Pugh's Diamond Jewelers has been a trusted name in fine jewelry since 1949, rooted in a legacy of craftsmanship and community. Founded by Vernon and Geraldine Pugh, our family-owned business combines generational expertise with modern innovation to deliver exceptional jewelry solutions. As members of the American Gem Society (AGS), we uphold rigorous standards of quality and ethics in every diamond, gemstone, and custom design we offer.Our full-service showroom in Zanesville, Ohio, features curated collections of engagement rings, watches, and luxury accessories, alongside specialized services like jewelry repair and CAD-based custom creation. With over seven decades of local service, we remain committed to personalized care, educational resources for informed purchasing, and sustainable practices that reflect our dedication to both customers and the community.
Services
Custom Jewelry Design
Diamond Sales
Watch Repair
Gemstone Appraisal
Jewelry Repair
Luxury Timepieces
Bridal Jewelry
Estate Jewelry
CAD Design Services
Precious Metal Sales
Details
- Year established: 1949
Highlights and features
- We offer 75 years of expertise in fine jewelry and custom designs
- Our team includes AGS-certified professionals with gemological training
- Family-owned legacy ensuring personalized attention to every customer
- Custom CAD design process for unique, one-of-a-kind jewelry creations
- Comprehensive repair services with master goldsmith craftsmanship
Associations and certifications
- American Gem Society (AGS)
Services
Custom Jewelry Design
Transform your vision into reality through our CAD-based custom design process. Using advanced technology and traditional craftsmanship, we create unique pieces incorporating heirloom stones or new materials. Our designers collaborate closely with clients to develop personalized jewelry that reflects individual stories and style preferences.
Diamond Sales
Discover a curated selection of certified diamonds and diamond jewelry. Our AGS-trained staff provides expert guidance on diamond grading, cut quality, and value assessment. We offer both natural and lab-grown diamonds in various settings, including engagement rings, necklaces, and luxury accessories.
Watch Repair
Maintain your luxury watches with professional repair and maintenance services. Our technicians specialize in both mechanical and quartz movement repairs, water resistance testing, and band adjustments for premium brands like Citizen and Fossil.
Gemstone Appraisal
Obtain accurate valuations for insurance or estate purposes from our certified gemologists. We assess natural and synthetic gemstones using industry-standard grading systems, providing detailed documentation of quality characteristics and market value.
Jewelry Repair
Restore damaged jewelry through expert soldering, stone setting, and polishing services. Our master goldsmiths handle repairs ranging from simple ring sizing to complex restoration of antique pieces, using both traditional techniques and modern equipment.
Questions
What jewelry services do you offer besides sales?
We provide comprehensive jewelry repair, custom design, gemstone appraisal, and watch maintenance services in addition to our retail offerings.
Do you sell lab-grown diamonds?
Yes, we offer both natural and lab-grown diamonds with full disclosure of each stone's origin and characteristics.
Can you create custom jewelry from heirloom pieces?
Our custom design service specializes in repurposing existing jewelry and family heirlooms into new, personalized creations.
Are financing options available for purchases?
Yes, we offer financing plans for qualified customers on jewelry purchases through our Pughs Perks program.
What makes your store different from online jewelers?
As a local, family-owned business since 1949, we combine generational expertise with personalized service and physical showroom access for hands-on shopping experiences.
Do you provide jewelry cleaning and maintenance tips?
Our staff offers free care guidance for all jewelry types, including cleaning techniques and storage recommendations to maintain your pieces' longevity.
Reviews (7)
Donavon J.
Apr 28, 2022
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Wish I could give more than 5 stars. Buy local. They care! Our experience was outstanding but it's been more than one experience. It has been time after time. At Christmas I took my daughters to pick out a present for my wife and they treated them like princesses the whole time. Then, about 2 weeks ago my wife's Diamond fell out of her wedding ring and we took it in to be reset. Megan was extremely knowledgeable and friendly.
She got everything taken care of and it looks amazing! The day I picked up that ring I was taking my middle daughter to pick out new earrings after doing good at a gymnastics meet. Once again, he treated her like a princess. She couldn't have been happier! He made it an experience she won't forget! These are the experiences that local businesses provide when it's more than the dollar amount that matters! Thank you
She got everything taken care of and it looks amazing! The day I picked up that ring I was taking my middle daughter to pick out new earrings after doing good at a gymnastics meet. Once again, he treated her like a princess. She couldn't have been happier! He made it an experience she won't forget! These are the experiences that local businesses provide when it's more than the dollar amount that matters! Thank you
M. G.
Feb 07, 2022
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They fixed my ring for me when many jewelers wouldn't because of the type of stone. I was so happy to find a place that would. My ring looks clean and shiny as well. Definitely recommend and I'll be back for future fixes etc. Thank you so much!
Hazel Gard
Nov 25, 2021
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Great place to shop! Quick friendly service. Great prices, especially the sales they offer. Have shopped Pugh's Jewelry since 1964 or 65 and have been pleased with everything I have bought. The staff know most of us by name and they treat all of us very well. Hazel M. Ritchie
Holly Gleason
Jun 10, 2021
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My husband and I have made several purchases and have had some jewelry repair work done at Pugh's. Jewelry repair has always been excellent. Sales staff have always been helpful and friendly. My kids also love to stop in and look at jewelry with me. The sales staff has always been super kind in showing my kids any jewelry they wanted to see and educating them about gemstones.
Crystal Derstine
May 03, 2021
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Pugh Diamond did an excellent job at polishing, advising, resizing and appraising a diamond ring set my fiance bought somewhere else. Highly recommend!
E. J.
Jan 15, 2021
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Dropped off my ring for repairs. They did a beautiful job repairing the channels. The ring came back looking brand new as it should. They handled the insurance leg work for me, that's service! Trish was EXTREMELY patient with me, courteous, very professional and made me feel like family. Thank you Pugh's and a big thank you to Trish!
J. Wood
Mar 26, 2020
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Pat and the staff at Pugh's are professional and always courteous. They went out of their way to make to take care of my needs and make me feel special. Thank you Pat and the entire staff at Pugh's!
