After 3 Days we offer 30 Days Exchange for any items that are not Special Orders. We can help you find the perfect item, make adjustments or alteration to items to be sure you love the special gift you've received! Financed merchandise is excluded for return policy, exchanges only or in-store credit.
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About
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We are all about family. For generations we've grown with our community. We have many friends that are great customers of ours and without them in the beginning we would not be where we are today! Respect with our customers and taking pride in every piece of jewelry we touch. With over 60+ Years of jewelry repair and expertise, Mo is on site ready for any jewelry needs you may have!
Do's & Don'ts
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DO utilize your experts in store. Northwood Jewelers sales associates have gone through educational courses such as GIA (*Gemological Institute of America) and seminars to learn all there is to know about how diamonds are formed and all of their characteristics and what makes them the price they are.
Jewelry Cleaner
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Palladium, Platinum, Surgical Steel, Rose Gold Plated, Jewelry with Precious Gems, Cz Jewelry, & many more!. Remember the jars we used to provide for Gold Jewelry & Sterling Silver Jewelry? We used to have to stock a blue jar for only silver and a pink jar for only gold jewelry. There were 2 different solutions for different types of jewelry - with Lavish you only need one!
Care Plans & Appraisal Information
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Our Jewelry Care Plan is an additional package that you may purchase to extend coverage and care for life beyond our one year manufacture guarantee. Jewelry inspections and cleaning are highly suggested every 6 months for the best care for your jewelry. You can purchase our Montage jewelry/watch care plans on jewelry not purchased from Northwood Jewelers in like new condition.
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