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Goodman Jewelers Goodman Jewelers
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Business Details
38 Years
experience
Custom Jewelry Design & Repair Services
Since 1988, Goodman Jewelers has been crafting exceptional custom jewelry in Abingdon, Virginia. Founded by Mark and Michelle Goodman, our store combines decades of gemological expertise with personalized service to create one-of-a-kind pieces for clients worldwide. Our Graduate Gemologist (GIA) and Accredited Jewelry Professional team members specialize in custom engagement rings, wedding bands, and fine jewelry using ethically sourced diamonds and gemstones.

With two locations serving southwest Virginia and east Tennessee, we offer comprehensive services including appraisals, repairs, and precious metal buying. Our commitment to quality craftsmanship and customer satisfaction has earned us recognition as a top wedding vendor and fine jewelry store in the region.
Services
Custom Jewelry Design Engagement Rings Jewelry Repairs Diamond Brokerage Appraisals Precious Metal Buying Watch Services Gemstone Setting Bridal Jewelry Lab Grown Diamonds
Details
  • Year established: 1988
Highlights and features
  • 35+ years creating custom jewelry with ethical sourcing practices
  • On-site Graduate Gemologist for expert diamond and gemstone selection
  • Full-service design studio with in-house manufacturing capabilities
  • Recognized as Top Wedding Vendor by Virginia Living Magazine since 2013
  • Certified scales and licensed precious metal buying services
Associations and certifications
  • Graduate Gemologist (GIA)
  • Accredited Jewelry Professional (GIA)
  • American Gem Society
  • Jewelers of America
  • National Association of Jewelry Appraisers
What people say
Absolutely amazing More beautiful than imagined Special box to propose with Best in the business Unbelievable patience
Update Listing
Services
Custom Jewelry Design
Our custom jewelry service transforms your vision into wearable art through a collaborative design process. Clients work directly with our Graduate Gemologist to create unique engagement rings, wedding bands, and fashion jewelry using ethically sourced diamonds and gemstones. With 3D renderings and wax models, we ensure perfect execution before crafting your piece in gold, platinum, or silver.
Jewelry Appraisals
We provide professional jewelry appraisals for insurance purposes with Graduate Gemologist certification. Our detailed evaluations use state-certified scales and industry-standard grading reports to accurately assess diamond quality, gemstone characteristics, and precious metal content. This service includes documentation for both modern and heirloom pieces.
Diamond Brokerage
Our diamond brokerage service offers access to both mined and lab-grown diamonds in various cuts and qualities. Clients receive expert guidance on diamond selection, including detailed comparisons of SI2 graded stones and cut quality variations. We provide competitive pricing with transparent explanations of value-determining factors.
Jewelry Repairs
Our on-site bench jeweler handles repairs using advanced techniques including laser welding for delicate pieces. Services include chain welding, prong repair, ring sizing, and restoration of worn mountings. Most repairs are completed within 5-7 business days with notification upon completion.
Precious Metal Buying
We purchase gold, silver, platinum, and high-quality diamonds from the public with licensed, transparent transactions. Sellers receive immediate cash offers after presenting two forms of ID. Our certified scales ensure accurate valuation based on current market prices and item quality.
People
Mark Goodman
Owner & Graduate Gemologist
Graduate Gemologist (GIA) with over 35 years of custom jewelry experience. Member of Virginia Highlands Community College Foundation Board and National Association of Jewelry Appraisers.
Michelle Goodman
Owner & Accredited Jewelry Professional
Accredited Jewelry Professional (GIA) with expertise in pearl studies. Collaborates with clients on custom designs and manages day-to-day operations of the Abingdon store.
Questions
What custom jewelry services do you offer?
We create custom engagement rings, wedding bands, pendants, and fashion jewelry using diamonds, gemstones, and precious metals. Our process includes 3D design and wax models.
Do you provide jewelry appraisals?
Yes, our Graduate Gemologist provides insurance appraisals using certified scales and industry-standard grading reports for all fine jewelry pieces.
How does the custom design process work?
Schedule a consultation to discuss your vision, receive 3D renderings and wax models, then approve the design before we craft your final piece.
Can you repair existing jewelry?
Yes, our on-site bench jeweler handles chain welds, prong repairs, ring sizing, and mount restoration using traditional and laser welding techniques.
Do you buy used jewelry?
We purchase gold, silver, platinum, and high-quality diamonds with proper identification. Sellers receive immediate cash offers based on current market values.
What are your business hours?
Monday-Friday 10am-5:30pm, Saturday 10am-4pm. Appointments available 9am-6pm for custom design consultations.
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Reviews (5)
Chele Ratliff
Mar 31, 2022 Report
I wouldn't recommend selling anything here because they are low balling the prices. He offered me $25 a gram for 18k gold which is extremely low. I would recommend going up the road to exit 10 where their offering $41.67 a gram
Jean Brannon
Feb 23, 2022 Report
Friendly, fast, and quality service - I needed a jewelry repair and it was handled immediately and with a smile. Will definitely be going back!
Sherri Patton
Nov 21, 2021 Report
I've had a picture of a beautiful engagement ring on my phone for a few years. Mark was able to recreate the ring for me and it is gorgeous. Everyone at Goodman's is incredibly professional and helpful.
Shelby Watson
Nov 09, 2021 Report
I had an appraisal done for an engagement ring and wedding band. Mark explained things to me, showed me different parts of my rings and I felt very confident in his appraisal. He even got it done in the same day and was very reasonably priced. Well worth the drive from Johnson City to Abingdon. Thanks Mark!
Lindsay Wilson
Sep 30, 2021 Report
Mark at Goodman's was great to work with. I lost the diamond from my engagement ring he presented me with several diamonds very similar to my original. They were able to use my original engagement ring band. My replacement diamond is gorgeous in its new setting on my original ring. So happy with the result! The whole process was so easy and fast. The new diamond was in place in less than a week. So happy with the result!