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Business Details
We are West Orange Jewelers, a fullservice jewelry studio serving the West Orange and Parsippany communities. We specialize in custom designs, bridal collections, and comprehensive jewelry and watch repairs. Our team of experienced owners, Rich and Robin, personally oversee each project to ensure expert craftsmanship. We perform precise ring sizing, gemstone replacement, pearl and bead restringing, and watch battery and link sizing. We address client needs ranging from engagement rings to everyday watch maintenance, delivering reliable solutions quickly. Our transparent pricing and detailed invoices provide full visibility into every service performed.

We offer free standard shipping on orders over $99, adding value for online shoppers. We welcome walkins during regular hours and accommodate afterhours appointments for added convenience. Client testimonials highlight our competitive pricing, friendly service, and high quality results. We maintain rigorous professional standards, using industryapproved techniques and quality materials in all work. Our commitment is to exceed expectations and build lasting relationships with each customer.
Highlights and features
  • We provide free standard shipping on orders over $99.
  • Our watch battery and link sizing finish same day.
  • We have multiple verified client testimonials praising pricing and craftsmanship.
  • Our custom designs are overseen personally by the owners.
  • We give transparent pricing and detailed invoices for every service.
Services
Custom Designs
We create oneofakind jewelry pieces based on each clients vision and style. Couples planning engagements, families seeking heirloom gifts, and individuals desiring unique accessories benefit from our personalized design process. The result is a flawless, expertly crafted item that reflects personal meaning and lasting quality.
Jewelry Repairs
We perform standard jewelry repairs such as ring sizing, gemstone replacement, and pearl or bead restringing. Clients with damaged heirlooms, everyday wear pieces, or newly purchased items rely on our precise craftsmanship. Each repair restores original beauty, ensuring durability and preserving sentimental value for years to come.
Watch Repairs
We service watches, providing battery replacement, waterproofing, band adjustments, and comprehensive mechanical repairs. Owners of heirloom timepieces, daily wear watches, and luxury brands trust our expertise. Our quick turnaround and meticulous attention guarantee accurate timekeeping, restored appearance, and lasting performance.
Ring Sizing
We offer precise ring sizing adjustments for all metal types, ensuring a perfect fit. Engagement couples, gift recipients, and anyone with illfitting rings benefit from our fast service. The process maintains the rings integrity, leaving it comfortable, secure, and ready for daily wear.
Gemstone Replacement
We replace missing or damaged gemstones with expertly set stones that match the original quality. Clients seeking to restore family heirlooms, upgrade jewelry, or fix recent damage rely on our skill. Our precise setting ensures durability and brilliance, giving the piece renewed value and visual appeal.
Reviews (5)
Jovanna Baio
May 29, 2022 Report
I have known Richard and Robin for a long time and their service is always top notch. They listen, don't pressure you and have always given me a great price for my purchases. I wanted to buy my granddaughter a necklace with her name for her 15 bday and from long distance they sent me some sample ideas and it was made for me and delivered on time! She loves her necklace and where's it everyday! I have referred many people to West Orange Jewelers and have only heard positive experiences. Once you buy something from them you will never go elsewhere. Worth more than 5 stars!
Sean Walker
Apr 27, 2022 Report
A friend of mine recommended West Orange Jewelers to me when I was looking for an engagement ring. Richie was super helpful and had me feeling like a diamond expert by the time I made my decision on a ring. My fiancee and I went back to Richie for our wedding bands, and once again, he was amazing to work with. Needless to say, we'll be going back to West Orange Jewelers for all of our future jewelry needs!
Arthur Roberts
Apr 23, 2022 Report
It is always a positive experience working with West Orange Jewelers. Robyn and Rich always take the time to listen to the customer and customize every piece of of jewelry. My wife and I are so happy with our new engagement and wedding rings. Thank you so much West Orange!
Caitlin O'Brien
Apr 18, 2022 Report
Richie and Robyn are so warm and welcoming, you will immediately feel like family right from the start. They make picking out jewelry fun while providing just enough guidance to help you find the perfect piece on your own. More importantly, the quality of their jewelry is second to none. My husband got my engagement ring from West Orange Jewelers and I have been stopped by random strangers on more than one occasion to comment on how stunning the ring is. The craftsmanship of the setting and the brilliance of the diamond are immediately evident and I couldn't dream up a more beautiful ring if I tried.
Dominic Valeriani
Mar 26, 2022 Report
West orange Jewelers took great care of me. They helped me customize an engagement ring to exactly what my fiance wanted! She loved it. They were very easy and accommodating. I will definitely be a returning customer.