Business Details
Your Trusted Jewelry Store in Texarkana, TX
At Crocker's Jewelers, our passion is people. For over four decades, we've served Texarkana with a commitment that extends beyond fine jewelry. Our mission centers on building lasting relationships with every customer through personalized service. Whether you're selecting an engagement ring, updating your fashion jewelry, or requiring watch battery replacement, our experienced team ensures a welcoming experience. We've thoughtfully designed a children's playroom to accommodate families and even offer a signature chilled beverage service to enhance your visit.Our in-house jewelry repair services maintain treasured pieces, while our gold buying program provides immediate value with exclusive store credit benefits. With gemological expertise and precision watch repair partnerships, we combine tradition with modern service standards to meet all your jewelry needs.
Services
Engagement Rings
Wedding Bands
Jewelry Repair
Appraisals
Gold Buying
Highlights and features
- We offer 40+ years of jewelry expertise with in-house repair specialists
- Our gold buying program provides immediate payment with store credit bonus
- We maintain exclusive partnerships for precision watch servicing nationwide
- Our staff includes certified gemologists for accurate appraisal services
- We provide family-friendly shopping with dedicated children's playroom facilities
What people say
Excellent service
Beautiful selection
Knowledgeable staff
Family-friendly
Perfect engagement ring
Services
Engagement Rings
Our curated collection features designer engagement rings from renowned brands like Gabriel & Co and Christopher Designs. Each piece undergoes rigorous quality checks to ensure exceptional craftsmanship. Our diamond consultants help customers select the perfect symbol of commitment through personalized guidance.
Jewelry Repair
Our in-house jeweler provides comprehensive repair services including ring resizing, stone replacement, and prong restoration. With over four decades of experience, we ensure your treasured pieces maintain their structural integrity and aesthetic appeal through meticulous attention to detail.
Appraisals
Certified gemologists conduct thorough jewelry appraisals for insurance and estate purposes. Utilizing advanced gemological equipment, we provide accurate valuations backed by documented expertise. Our appraisal reports meet industry standards for legal and insurance documentation requirements.
Watch Repair
We offer battery replacements and link adjustments while you wait, plus specialized repairs through trusted national partners. Our watch technicians maintain precision timepieces from luxury brands, ensuring optimal functionality and longevity through proper maintenance protocols.
Gold Buying
Our gold buying service evaluates precious metals based on current market value with transparent pricing. Customers receive immediate payment or enhanced value through store credit options. We process gold jewelry, coins, and bullion with professional integrity and competitive rates.
People
Shane Woodruff
Founder & Owner
With over 40 years in the jewelry industry, Shane established Crocker's Jewelers to combine exceptional craftsmanship with personalized service. His leadership emphasizes community values and customer satisfaction through ethical business practices.
Danny Carroll
Jeweler
Certified master jeweler with 25+ years experience in intricate repairs and custom designs. Danny specializes in maintaining heirloom pieces while ensuring modern wearability through innovative techniques and precision craftsmanship.
Marion Criddle
Diamond Consultant
GIA-certified diamond expert with 15 years guiding clients through engagement ring selections. Marion combines technical knowledge with personalized service to help customers find perfect stones matching both budget and aesthetic preferences.
Lexie Daniels
Operations Manager
Overseeing daily operations since 2010, Lexie ensures seamless customer experiences from initial consultation through post-purchase support. Her team management maintains the store's reputation for exceptional service standards.
Rebekah Smith
Administrative Director
Handling business operations since 2005, Rebekah manages financial and customer service aspects while maintaining the store's community-focused approach through organized local events and outreach programs.
Questions
What financing options are available for jewelry purchases?
We offer flexible financing through approved credit partners with terms up to 60 months. Special promotions include 0% APR for qualified buyers during select periods.
How long does jewelry repair typically take?
Most repairs complete within 1-2 weeks. Simple adjustments like ring sizing or watch battery replacement often finish while you wait during store hours.
Do you provide written appraisal documentation?
Yes, our certified appraisers provide detailed reports with item descriptions, valuation analysis, and high-resolution images for insurance purposes.
What types of gold do you accept for evaluation?
We buy all karat values (10K-24K) including jewelry, coins, and bullion. Our evaluation considers current market prices and precious metal content.
Can you match diamond shapes to specific settings?
Our designers specialize in pairing popular diamond shapes with complementary settings. We offer customization options for both modern and traditional style preferences.
What warranty coverage applies to new jewelry purchases?
New purchases include manufacturer warranties covering workmanship defects. Extended protection plans available for additional coverage on fine jewelry items.
Videos
Reviews (4)
Kristy Hadaway
Jun 17, 2022
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My husband and I went in to look at replacing my wedding ring with a newer band style ring. Melissa was very patient and kind as I tried on ALLLLL the rings in the style that I love. I fell absolutely 100% in love with one ring that I ended up taking home with me that day and have admired it every single day since! Thank you Melissa for your fantastic customer service and willingness to make my new ring wishes come to life, and thank you Crocker's for employing such people and stocking fabulous inventory! The Hadaway's will definitely be repeat customers!
The Cake Boutique
May 28, 2022
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Customer service was wonderful. The lady helping us was amazing she was not too pushy like a lot of jewelers are. Thank you for making this an enjoyable experience
Andrea Mason
May 19, 2022
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The staff at Crocker's Jewelers is first class and always so helpful! They are happy to help you find that perfect gift- any occasion- any price range!
Jessica Love
May 15, 2022
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I have a 1500 pendant that was already appraised and I went here to see if she would tell me the truth.she tried to tell me it was worth 300! I don't know if it was because of my skin color but she definitely flat out lied to my face
