Business Details
48 Years
experience
Your Trusted Jewelry & Watch Experts in Baytown, TX
Shay's Jewelry has been serving the Baytown, TX community for over 40 years, combining traditional craftsmanship with modern techniques to deliver exceptional jewelry sales, repairs, and custom design services. Our family-owned business is staffed by skilled artisans and gemologists who specialize in restoring treasured pieces and creating unique custom jewelry. We are proud members of The Jewelers of America, The Jeweler Board of Trade, and The Gemology Institute of America, ensuring the highest standards of quality and expertise.Our services include free estimates, same-day repairs, and bilingual support in English and Spanish, with a commitment to competitive pricing and a 10% military discount. Customer satisfaction is our guarantee, reflecting our dedication to excellence in every interaction.
Services
Jewelry Repair
Watch Repair
Custom Jewelry Design
Appraisals
Ring Resizing
Stone Setting
Chain Repairs
Clasp Repair
Pearl Restringing
Estate Jewelry Appraisals
Details
- Year established: 1978
Highlights and features
- We offer over 40 years of experience in jewelry craftsmanship and repair.
- Our team includes certified experts from The Gemology Institute of America.
- We provide free estimates on all jewelry and watch repairs.
- Same-day repairs available for urgent needs.
- 10% military discount on all purchases.
Associations and certifications
- The Jewelers of America
- The Jeweler Board of Trade (JBT)
- The Gemology Institute of America (GIA)
What people say
Expert repairs
Personalized service
Same-day repairs
Military discount
40+ years experience
Services
Jewelry Repair
Our skilled artisans provide precise jewelry repair services, including resizing, clasp fixes, and heirloom restoration. We handle all prong work, stone setting, and chain repairs, ensuring your pieces retain their beauty and integrity. Our free estimates and same-day options make it easy to maintain your jewelry's value.
Watch Repair
From battery replacements to intricate mechanical repairs, our technicians service all watch brands. We offer crystal replacement, movement rebuilding, and watchband adjustments, with bilingual support and competitive rates. Trust us to keep your timepiece functioning flawlessly with expert care.
Custom Jewelry Design
Create one-of-a-kind jewelry tailored to your style. Our designers guide you through stone selection and design consultation, using advanced techniques to craft unique pieces. Whether for special occasions or everyday wear, we transform your ideas into exquisite, personalized jewelry.
Appraisals
Leverage our expertise for accurate jewelry appraisals, including insurance replacement values and estate assessments. Backed by memberships with GIA and JA, we provide detailed written reports with photographic documentation to ensure transparency and reliability for your valuable pieces.
Same-Day Repairs
Address urgent jewelry or watch needs with our same-day repair service. Available at an additional cost, we often complete repairs while you wait, minimizing downtime for your essential pieces. This service underscores our commitment to convenience and prompt, quality solutions.
Questions
What services does Shay's Jewelry offer?
We provide jewelry and watch repairs, custom designs, appraisals, and sales of engagement rings, bridal jewelry, and luxury watches. Same-day repairs are also available.
Do you offer free estimates for repairs?
Yes, we provide free estimates for all jewelry and watch repair services with no obligation.
Are there military discounts available?
Yes, we offer a 10% discount on all purchases for active and retired military members.
What are your business hours?
We're open Monday-Friday 10am-6pm, Saturday 10am-5pm, and closed on Sundays. Walk-ins are welcome.
Do you provide bilingual services?
Yes, our team offers support in both English and Spanish to accommodate diverse clients.
Reviews (7)
Jay Walt
Dec 27, 2021
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Terrible customer service overall. I visited this shop today to have a pin repaired in my watch. The lady at the front counter says we aren't suppose to do watch repairs around Christmas. What kind of logic is that. Then the technician says you can order the pin online. That's your job to order parts and repair jewelry. Stay away from this place very unprofessional!
Kim Chelette
May 16, 2020
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I had an older Bulova watch that had a broken clasp that i had taken to another jeweler in town who said it was too old to repair. I then sent it to Bulova in hopes they could fix - they sent it back stating it was too old to repair as well. The watch has great sentimental value so I tried one last time and dropped by Shays. The jeweler repaired the clasp on the spot!
Lin Bonner-Welborn
Jan 02, 2020
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My senior loves her class ring. It is exactly what she wanted. Gigi and Shay were amazing while she decided what she wanted and even helped us with the selection. Glad we didnt go anywhere else. She will treasure it for the rest of her life!
Marissa M.
Dec 14, 2018
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They should call this place Shade Jewelry. Shady employees working here. If the ownership of this place allows this, they are probably just as guilty. Looking for an engagement ring and pretty much acted like they wanted to run my credit and ask what kind of car I drove before they would show me anything. Disappointing after hearing good things.
Iron Monkey
Dec 14, 2018
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Miss Shay is an old school Southern Belle with great patience and charm. Great for watch batteries and appraisals.
Steven Banuelos
Mar 29, 2018
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Prices for jewelry repairs are outrageous! 75$ for a small 10k clasp. I was amazed. Definitely will not be coming back! Place in the mall fixed all 3 pieces of my jewelry for 25$. Do not come here for repairs!
R. C.
Nov 06, 2017
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If i could give less i would. Went to them to get ring fixed, had the diamond that fell out. They kept trying to get us to spend extra. The day, that our ticket said it would be ready, called them spent 20 minutes just waiting for them to find our ticket and item. Asked em if it would be ready by the time the ticket said, sat on hold for another 20 minutes, they finally come back on line and tell us that it wasnt even ready after it has been there a week
