Business Details
50+ Years
experience
Custom Engagement Rings & Fine Jewelry in Fountain Valley
Since 1917, Ballard & Ballard has been a family-owned institution in the fine jewelry industry, rooted in craftsmanship and integrity. Our legacy began in Los Angeles with Arthur William Ballard and has spanned five generations, evolving with technological advancements while preserving traditional artistry. We specialize in custom engagement rings, diamond selection, and jewelry repair, combining state-of-the-art CAD/CAM design with handcrafted techniques. Our move to Fountain Valley in 1997 marked a commitment to providing a secure, high-quality environment for customers across Orange County and Southern California.With over 200 years of combined industry experience, we prioritize personalized service, offering a full-service showroom, on-site manufacturing, and repair facilities. Our dedication to excellence is reflected in our Antwerp diamond partnerships and a reputation built on trust, innovation, and enduring quality.
Services
Custom Engagement Rings
Diamond Selection
Jewelry Repair
CAD Design
On-Site Manufacturing
Details
- Year established: 1917
Highlights and features
- Five generations of jewelry craftsmanship and industry expertise.
- In-house CAD/CAM design and on-site manufacturing facilities.
- Custom engagement ring creation with personalized consultations.
- Extensive selection of natural and lab-grown diamonds.
- Lifetime repair and maintenance services for purchased jewelry.
Services
Custom Engagement Rings
Design one-of-a-kind engagement rings using CAD technology and handcrafted techniques. Customers collaborate with designers to create personalized pieces, selecting from natural and lab-grown diamonds. The process includes consultations, sketches, 3D wax models, and final manufacturing within three to four weeks.
Diamond Selection
Browse an extensive inventory of natural and lab-grown diamonds, including various shapes and settings. Expert staff guide customers in choosing stones based on quality, cut, and budget. Services include diamond education and pairing stones with custom or pre-designed settings.
Jewelry Repair
Full-service repair shop for all jewelry types, including resizing, polishing, and stone replacement. Master jewelers use traditional techniques and modern tools to restore damaged pieces. Services extend to maintenance of heirloom jewelry and post-purchase adjustments.
CAD Design
Leverage computer-aided design (CAD) to visualize custom jewelry before production. Clients receive detailed renderings and can request modifications to dimensions, stone sizes, or settings. This service ensures precision and client input during the design phase.
On-Site Manufacturing
Craft jewelry entirely within our Fountain Valley facility using advanced manufacturing techniques. This process includes wax modeling, casting, and finishing. Customers benefit from direct oversight, quality control, and faster turnaround times for custom orders.
Questions
What custom jewelry services do you offer?
We specialize in custom engagement rings and fine jewelry, using CAD/CAM technology and handcrafting techniques. Our process includes consultations, sketches, 3D models, and final production.
Do you sell lab-grown diamonds?
Yes, we offer both natural and lab-grown diamonds. Our staff provides education on the differences to help customers make informed choices based on quality and budget.
How long has Ballard & Ballard been in business?
We were established in 1917 and have operated continuously for over 100 years, spanning five generations of family ownership.
Are your jewelry repair services available for all pieces?
Our repair shop services all jewelry types, including resizing, polishing, and stone replacement, regardless of where the item was originally purchased.
Do you provide financing options?
Yes, we offer financing for qualified customers. Inquire in-store or through our website for details and application procedures.
Where is your store located?
Our Fountain Valley location at 18400 Brookhurst Street serves Orange County and surrounding areas. Store hours are Tuesday-Friday 10am-5pm and Saturday 10am-4pm.
Reviews (7)
Sheri Huff
Jun 22, 2022
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Ballard and Ballard is the most amazing jeweler. They treat everyone like family which is cool since they are a family run business. They are not just trying to sell jewelry, they help make dreams come true. Guy and his team are super warm and friendly. From a simple watch battery change to designing a custom piece of jewelry - their goal is clear, make sure the customer is happy. They truly care and it shows.
They understand that it's scary to try a new jeweler. They even have new technology to take a detailed picture of your jewelry so you feel confident you're getting your jewelry back! Beautiful store, great selection, wonderful customer service, and genuinely nice, honest people. What more could you want? Stop in and see for yourself. You'll be glad you did!
They understand that it's scary to try a new jeweler. They even have new technology to take a detailed picture of your jewelry so you feel confident you're getting your jewelry back! Beautiful store, great selection, wonderful customer service, and genuinely nice, honest people. What more could you want? Stop in and see for yourself. You'll be glad you did!
Aaron Williams
Jun 14, 2022
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I've been coming here for years. All of the staff are wonderful, we always get great service and fabulous jewelry. I've recommended them a dozen times and always had good feedback.
David R.
May 31, 2022
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Guy is amazing! Very talented, accommodating, knowledgeable and trustworthy! He makes absolutely gorgeous jewelry! His family business is a wonderful historical journey from LA to OC and on to Antwerp! Don't miss out on this family jewelry business!
Chris G.
Apr 15, 2022
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$35 for the cleaning of one little silver ring. Only major surfaces cleaned. Little groove and insides seemingly untouched. Very disappointed. Just seems like a rush job. Was expecting professional level cleaning, they definitely failed to meet expectations.
David Oliver
Apr 09, 2022
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Ballard and Ballard have always done everything possible to make our choices easy and exactly what we want! Recently we used their site to find, see and decide on a birthday gift for our granddaughter. It was easy to use and she was involved in choosing her favorite item for a special present that was exactly what she was looking for. We highly recommend using their services for anything you need in jewelry! Thanks again Guy and staff for all your help!
Jeff Duhamel
Apr 07, 2022
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What any amazing jeweler and establishment. Some 4-5 generations deep, and the owner is there to welcome and help, should you need it, to design the special wedding ring set, or custom one-off. We worked close with Guy, the proprietor, in the gourd up design of my fiance's wedding band, complete with over 3 carats of brilliant diamonds and a custom band. Ask Guy and he will show you the cad drawings he does for these projects. Pricing was very competitive, having this been my second occasion of going through the process, however, this one was amazing.
I went here because of the highly rated reviews on the other nation review site, and will be writing one their as well. Thank you Guy and your entire team. I am looking forward to working with your brother on the custom ring I am looking to design to commemorate my father.
I went here because of the highly rated reviews on the other nation review site, and will be writing one their as well. Thank you Guy and your entire team. I am looking forward to working with your brother on the custom ring I am looking to design to commemorate my father.
Randall Shawda
Feb 27, 2022
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If you have not been to Ballard & Ballard you need to go see them, great customer service and absolutely amazing people. I went in looking for a addition to my wife's wedding ring and Guy did an amazing job showing me the options and making me feel right at home. Ballard & Ballard has to be your #1 stop for all your jewelry needs. I will be back to shop here again and again. I love this place! Thank you so very much for everything Guy and Ballard & Ballard.
