Business Details
46 Years
experience
Your Trusted Jewelry Store in Tucson, AZ
Caldwell Jewelers has been serving Tucson since 1980, evolving from a small office to a trusted name in jewelry services. Founded by B.J. Caldwell, one of Tucson's first Graduate Gemologists, we continue her legacy of excellence under Monica Caldwell's leadership. Our team includes certified experts like Master Gemologist Appraisers and Graduate Gemologists, ensuring precise diamond grading to GIA standards. We specialize in custom jewelry design, professional appraisals, and on-site repairs performed by skilled goldsmiths with decades of experience.Our satisfaction guarantee ensures clients receive exactly what they desire, with 30-day return policies and diamond grading verification. We maintain strict compliance with appraisal standards through the Appraisal Foundation and offer a diamond trade-up program with added value for original purchases. Our commitment to personalized service includes free jewelry cleaning and transparent communication about all services.
Services
Jewelry Appraisals
Custom Jewelry Design
Engagement & Wedding Rings
Diamond & Gemstone Sales
Jewelry Repairs
Estate Jewelry Conversion
Insurance Appraisals
Diamond Grading
Trade-Up Program
Vintage Jewelry
Details
- Year established: 1980
Highlights and features
- 40+ years of jewelry expertise with GIA-certified professionals
- On-site Master Gemologist Appraiser with ASA accreditation
- Free jewelry cleaning and inspection services
- Diamond grading verified to GIA standards with verification guarantee
- Secure, insured jewelry repairs completed within 7-10 days
Associations and certifications
- American Society of Appraisers (ASA)
- Gemological Institute of America (GIA)
What people say
Very pleased with the service
Will definitely return
Services
Jewelry Appraisals
Our Master Gemologist Appraisers provide certified valuations following USPAP standards. Services include retail replacement, fair market, and liquidation appraisals for insurance, estate settlement, or resale purposes. All appraisals include detailed documentation and photographic records.
Custom Jewelry Design
Create unique pieces through our personalized design process. Work directly with our designers to transform ideas or heirloom jewelry into custom creations using CAD modeling, wax carving, and precision casting techniques for gold, silver, and platinum settings.
Jewelry Repairs
Professional on-site repairs by master goldsmiths with 27+ years experience. Services include sizing, stone setting, clasp repair, and antique restoration. All work includes pre-approval estimates, insurance coverage during processing, and 7-10 day turnaround times.
Engagement & Wedding Rings
Curated selection of engagement rings and wedding sets featuring GIA-graded diamonds and colored gemstones. Custom design options available with various metal choices including yellow and white gold. Expert guidance for selecting meaningful, lasting symbols of commitment.
Diamond Trade-Up Program
Exchange your existing diamond for a larger piece with added value. Original purchases receive 105% credit toward new selections, while non-original diamonds still qualify for trade consideration. Program ensures investment protection for evolving jewelry needs.
People
Monica Caldwell
Owner & Graduate Gemologist
With over 40 years of family jewelry tradition, Monica leads Caldwell Jewelers as a Graduate Gemologist and Master Gemologist Appraiser. She maintains the business's founding commitment to excellence through personalized service and professional integrity.
Martin Rodriguez
Master Goldsmith
Trained by his father with 50+ years of experience, Martin brings 27 years of expertise to jewelry repairs. His craftsmanship ensures precise restoration of all precious metal pieces while maintaining structural integrity and aesthetic value.
Questions
What types of jewelry appraisals do you provide?
We offer retail replacement, fair market, and liquidation appraisals following USPAP standards for insurance, estate settlement, and resale purposes.
Can you repair antique jewelry?
Yes, our master goldsmiths specialize in antique restoration while preserving original craftsmanship and structural integrity of vintage pieces.
Do you offer diamond grading verification?
We guarantee GIA-standard grading and will send diamonds to GIA's Gem Trade Laboratory for verification at client's expense if discrepancies occur.
What is your jewelry trade-up policy?
Original purchases receive 105% credit toward larger diamonds, while non-original diamonds still qualify for trade consideration with fair market valuation.
Are repairs done on-site?
Yes, all jewelry repairs and restorations are performed in-house by our experienced master goldsmiths with 7-10 day typical turnaround times.
Videos
Reviews (5)
Robert Buscher
Aug 31, 2021
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They were Extremely rude! Spoke to a young lady on the phone. Would not even listen to what I had to say and was constantly interrupting me with her personal opinion when I wanted to get an appraisal on a very high end watch. Would not recommend to anybody.
Elise G.
Oct 20, 2018
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Excellent service from Monica and her staff. They do wonderful jewelry design and repair. Lots of interesting things in stock as well. Highly recommended!
Victoria Vasquez
Jan 20, 2018
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I had my rings soldered here, very friendly, polite, and fast! Had them in less than a week and they are beautiful.
Steven Ruzeck
Aug 02, 2017
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I went in to look for watches, they didn't have the selection I was desiring, however, they were extremely friendly and polite. Goes a long way!
Nicole M.
May 26, 2016
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I went to Caldwell Jewelers for the first time today- I was very pleased with the service I got; I will definitely return to this jewelry store! thank you!
