Business Details
26 Years
experience
Custom Jewelry & Repair Services in Louisville, KY
From the Vault Jewelers was founded in 2000 with a mission to provide exceptional jewelry services beyond traditional retail offerings. Our team of skilled artisans specializes in custom design, repairs, and appraisals, combining technical expertise with personalized attention. We prioritize trust and transparency, offering in-house services for resizing, engraving, and restoration while maintaining a curated selection of unique gems and jewelry.With decades of collective experience, we serve Louisville and surrounding areas, blending traditional craftsmanship with modern technology to meet diverse client needs. Our commitment to quality is reflected in every project, from simple repairs to intricate bespoke creations. Customer satisfaction remains our highest priority, ensuring each interaction aligns with our founding principles of integrity and excellence.
Services
Engraving
Repairs
Appraisals
Bespoke Jewelry
Resizing
Cleaning
Custom Design
Jewelry Repair Consultation
Appraisal Consultation
Product Gallery
Details
- Year established: 2000
Highlights and features
- We offer custom jewelry design consultations, both in-person and virtual.
- Our team provides expert in-house repairs for all jewelry needs.
- Established in 2000, we bring decades of experience to every project.
- We specialize in transforming heirloom pieces into modern designs.
- Comprehensive appraisals conducted by certified professionals.
What people say
Outstanding artists
Perfect custom ring
Dedicated customer service
Exceptional craftspeople
Amazing experience
Services
Custom Jewelry
Transform your vision into wearable art through our custom jewelry services. Our master designers collaborate closely with clients to create one-of-a-kind pieces using premium materials. Whether redesigning heirlooms or crafting new creations, we employ both traditional techniques and modern technology to ensure precision and personalization. Each project receives dedicated attention from concept to completion.
Jewelry Repairs
Revive damaged jewelry with our comprehensive repair services performed entirely in-house. Our skilled artisans handle everything from prong replacement to complex structural restoration. We utilize advanced equipment and traditional methods to maintain the integrity of your cherished pieces while ensuring lasting durability and aesthetic appeal.
Appraisals
Obtain accurate valuations for insurance, estate planning, or personal knowledge through our professional appraisal services. Certified experts analyze materials, craftsmanship, and market trends to determine precise values. We provide detailed documentation for various purposes including replacement cost, market value, and probate requirements.
Engraving
Add personal touches to jewelry and awards using our advanced engraving capabilities. We offer diamond drag, laser, and hand engraving options for metal and select glass items. Our equipment handles both intricate designs and simple inscriptions, allowing for unique customization of rings, trophies, and commemorative pieces.
Resizing & Cleaning
Ensure perfect fit and brilliance with our resizing and professional cleaning services. Our technicians adjust ring sizes while maintaining structural integrity, and employ ultrasonic technology to restore shine to precious metals and stones. These essential maintenance services help preserve the beauty and wearability of your jewelry collection.
People
Sheila Newton
Founder, Proprietress
Sheila established From the Vault Jewelers in 2000, focusing on service-oriented jewelry solutions. Her vision emphasizes quality craftsmanship and customer trust, shaping the business into Louisville's premier destination for personalized jewelry services.
Graham Newton
President, Lead Designer, Appraiser
Graham oversees design and appraisal services with expertise developed over two decades. His artistic vision and technical knowledge ensure clients receive precise valuations and custom creations that perfectly match their personal style and requirements.
Aaron Smith
Jewelry Artisan
Aaron applies traditional metalworking skills to create and repair intricate jewelry pieces. His craftsmanship contributes to the store's reputation for quality, specializing in maintaining structural integrity while enhancing aesthetic appeal through meticulous attention to detail.
Cecilia Mendez-Crowder
Engraver/Shop Assistant
Cecilia manages engraving operations with precision and care. Her expertise in both machine and hand engraving techniques enables personalized customization of jewelry and awards, adding unique touches that transform ordinary items into cherished keepsakes.
Ella Brock
Advertising, Photography, Social Media
Ella handles visual presentation and digital outreach, showcasing the store's work through professional photography and social media engagement. Her efforts help connect the business with new customers while highlighting the artistry behind each custom creation.
Questions
What jewelry repair services do you offer?
We handle all types of jewelry repairs including resizing, prong replacement, stone setting, and structural restoration using both traditional techniques and modern equipment.
Can you create custom jewelry from heirloom pieces?
Yes, we specialize in transforming family heirlooms into new designs while preserving sentimental value and precious materials through our bespoke creation process.
Do you provide jewelry appraisals for insurance purposes?
We offer comprehensive insurance appraisals with detailed documentation of materials, craftsmanship, and current market value for proper coverage.
What engraving options are available?
We provide machine engraving, laser engraving, and hand engraving options for metal items and select glass pieces to accommodate various personalization needs.
How long does custom jewelry creation take?
Custom projects typically take 4-6 weeks depending on complexity, including design consultations, material selection, and the actual crafting process.
Videos
Reviews (5)
Julia Timko
Jun 15, 2022
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I came into From the Vault after dealing with several jewelers trying to fix my engagement ring. Graham took a look and came up with a wonderful design and more secure setting for my diamond! The service was amazing and they even delivered it ahead of schedule! So happy to have my ring back and looking stunning in its new setting! Could not be more happy with my experience and I HIGHLY recommend From the Vault to anyone looking for a jeweler!
Leanna Burckle
May 22, 2022
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They fix a silver ring I have that was wearing down from years of use. They replaced part of the band seamlessly. It looks beautiful. Really impressed by the craftsmanship. Very professional and welcoming staff too!
Margeaux Gerwin
Apr 06, 2022
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Love From the Vault jewelers! They have repaired multiple pieces for me and have been so kind and incredibly timely. I am so glad I found them! For purchasing fine pieces or looking for a repair in Louisville, you must go see them!
Madison Hall
Feb 08, 2022
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Brought my engagement ring in, and some stones and a band from my moms original band, and they made a unique one of a kind ring for me. I couldn't find anything I liked before coming here and they created what I envisioned perfectly! If you need anything custom done or made, you should definitely come here!
Heather Carlson
Sep 19, 2021
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I had an absolutely fantastic experience with the vault! After purchasing my engagement ring elsewhere I was unhappy with how high the diamond sat up on the ring but was unable to get the initial store to fix this issue. When I came to the vault they immediately said they could correct the height of the ring and delivered! They were speedy while still being efficient and paid attention to detail. Graham even put a small diamond on the band that had fallen out back in and preformed an appraisal! The price was also fantastic and you couldn't beat it. Can't recommend this place enough, you will be in great hands!
