Business Details
39 Years
experience
Your Trusted Jewelry Store in New Albany, IN
Koerber's Fine Jewelry has been a trusted name in fine jewelry since 1987, established by Mike and Felecia Koerber in New Albany, Indiana. As a second-generation, woman-owned business, we combine decades of expertise with a personal touch, offering engagement rings, wedding bands, and custom jewelry designs. Our commitment to quality ensures every piece meets rigorous standards while maintaining affordable pricing in a relaxed, no-pressure environment.With a graduate gemologist on staff and certified master jewelers, we provide expert appraisals, repairs, and personalized service. Our community-focused approach and dedication to customer satisfaction have earned us recognition as Kentuckiana's engagement ring destination. We pride ourselves on creating lasting relationships with clients, treating each customer like family while honoring life's most significant moments through exceptional jewelry.
Services
Engagement Rings
Wedding Bands
Custom Jewelry Design
Jewelry Repairs
Diamond Buying
Appraisals
Gold Trade-In
Watch Repairs
Gemstone Selection
Estate Jewelry
Details
- Year established: 1987
Highlights and features
- 35+ years of experience in fine jewelry sales and repairs
- Certified master jewelers and graduate gemologist on staff
- Free professional appraisals with every purchase
- Custom design services using GIA-certified techniques
- Community-focused, family-owned business since 1987
What people say
Beautiful jewelry
Excellent customer service
Knowledgeable staff
Unique designs
Professional appraisals
Services
Engagement Rings
Our curated collection features solitaire, halo, and three-stone engagement rings with conflict-free diamonds. Each piece undergoes rigorous quality checks to meet our 100% 'Peace of Mind' guarantee. Our certified gemologists help clients select perfect center stones and settings that reflect personal style while maintaining investment value.
Custom Jewelry Design
Transform ideas into reality with our GIA-certified design process. Using advanced CAD technology and traditional craftsmanship, we create unique pieces from heirloom restyling to modern interpretations. Clients collaborate directly with our designer through multiple prototype stages for perfect realization.
Jewelry Repairs
Two master jewelers handle all repairs using laser technology for precision work. Services include ring sizing, stone setting, pearl restringing, and watch battery replacement. Complimentary inspections identify potential issues before they become major problems, ensuring lasting jewelry integrity.
Diamond Buying
We purchase loose diamonds and gold items at competitive rates, offering 20% above market value for store credit. Our experts evaluate quality and authenticity to determine fair pricing. This service allows clients to upgrade existing pieces or convert unwanted jewelry into new investments.
Jewelry Appraisals
Certified appraisals by GIA-graduate Sarah Martin determine accurate insurance values through detailed analysis of metal purity, stone quality, and craftsmanship. Each appraisal includes digital documentation and takes approximately two weeks, with expedited options available for urgent needs.
People
Jacquelyn Koerber
Owner
Second-generation owner with Indiana University business degree and six years at Donna Karan New York. Combines family tradition with modern fashion trends while maintaining quality standards. Leads merchandise selection and customer experience.
Sarah E. Martin
Gemologist & Appraiser
GIA Graduate Gemologist with expertise in diamond grading, colored stones, and custom design. Holds music degrees from Furman University and Indiana University. Provides expert appraisals and rare stone sourcing since 2013.
Questions
What services does Koerber's Fine Jewelry offer?
We provide engagement rings, custom jewelry design, repairs, appraisals, diamond buying, and watch repairs with certified professionals.
How can I get a jewelry appraisal?
Schedule an appointment for detailed appraisals starting at $125, with expert evaluation by our GIA-certified gemologist.
Do you offer custom jewelry design?
Yes, our GIA-trained designer creates custom pieces using advanced techniques and personalized consultations.
What payment options are available?
We offer financing options and accept major credit cards for all jewelry purchases and services.
Can I trade in old jewelry?
We pay 20% above market value for gold and diamonds when traded for store credit.
What are your return policies?
Custom orders are final sale, while regular merchandise may be returned within 14 days with original packaging.
Reviews (7)
Lauretta McNeely
Jun 21, 2022
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I purchased my engagement ring from another jeweler, but only trust Koerber to care for it. In hindsight, my only regret is not having purchased my ring with Koerber. They exhibit exemplary quality and proficiency.
Mike Foster
Jun 19, 2022
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Ordered a replacement Scott Kay ring for delivery after finding it on their website, all the staff were great to deal with and the ring was delivered quickly.
John Meyer
Jun 10, 2022
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Koerber's took excellent care of me when buying an engagement ring. I live out of state but they helped select a great diamond and setting, and then shipped the ring to me. After proposing we wanted the ring re-sized, I live over 500 miles away but Eddy helped expedite the whole process and we had the ring back in less than 48 hours from the time my fiance too the ring off.
Jon Sweetland
Jun 10, 2022
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Koerber's has excellent merchandise and a wide variety of styles which they hand pick from some of the most curious places. But what makes Koerber's the place to shop jewelry is the staff. Dori has worked with me in selecting gifts that my wife adores for over ten years. She and others have collaborated in creating "one-of-a-kind" creations for my family and close friends. This is a "full service" jeweler with a family approach to business. There isn't another store like it.
Gregory Stopher
May 09, 2022
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Everyone in the store was very kind and welcoming. The sales associate Dori was outstanding. She was attentive and very helpful in choosing just the right gift for beautiful wife for Mother's Day and our Anniversary. I would recommend shopping for very nice, high quality jewelry at a fair price. It's not just the sale but more the overall experience. Even the owners were involved and very courteous. The team approach is hard to find in todays retail market but my experience was second to none. I'll definitely be a customer for life. God Bless all the employees and the owners.
Zack Talmage
May 07, 2022
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Stopped in for the first time on 5/7 with my 3 year old daughter to get a Mother's Day present. As soon as we walked in we were greeted by Dori. She was phenomenal, friendly, and great to work with. She was great with my daughter I honestly can't say enough. I'm glad I came in today and I will definitely be back for ALL of my jewelry needs! Thank you for the wonderful experience we both had this morning!
Tabby Vincent
Feb 20, 2022
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I cannot thank Koerber's enough for what they were able to do for me. They knew my situation and were able to work around my deadline to allow me to wear a special piece of jewelry to a loved one's funeral. Without them, I would not have had it with me on the day I needed it the most. Thank you so much for all that you did. Eddie was an amazing salesperson to work with. He was kind and courteous. Thank you from the bottom of my heart. You have a lifelong customer.
