Business Details
We have served the Dayton and Cincinnati communities with exceptional jewelry and timepieces for decades. Our team includes certified gemologists and master watchmakers who maintain the highest professional standards. We are an authorized retailer for Rolex, Tudor, and numerous prestigious Swiss watch brands. Our custom design studio creates one-of-a-kind pieces tailored to each client's vision. We offer comprehensive repair services for both jewelry and luxury watches in our on-site workshops. Our Rolex Certified Pre-Owned program provides authenticated timepieces with a two-year international warranty.
We buy fine jewelry and timepieces, offering fair market evaluations with complete transparency. Our financing options make luxury accessible while maintaining responsible lending practices. We provide professional appraisal services for insurance and estate purposes. Our commitment to client satisfaction drives every interaction from consultation to after-sales care. We invite you to experience the James Free difference at either of our Ohio showrooms.
We buy fine jewelry and timepieces, offering fair market evaluations with complete transparency. Our financing options make luxury accessible while maintaining responsible lending practices. We provide professional appraisal services for insurance and estate purposes. Our commitment to client satisfaction drives every interaction from consultation to after-sales care. We invite you to experience the James Free difference at either of our Ohio showrooms.
Highlights and features
- We are authorized Rolex and Tudor retailers.
- Our master watchmakers service all luxury brands.
- We offer Rolex Certified Pre-Owned with warranty.
- Our gemologists create custom jewelry designs in-house.
- We provide transparent buying and appraisal services.
Services
Watch Repair
Our certified watchmakers perform comprehensive mechanical and quartz watch repairs for all major luxury brands including Rolex. We specialize in factory-approved service techniques using genuine parts to maintain manufacturer warranty validity. Every completed repair undergoes rigorous testing and includes a one-year workmanship guarantee.
Jewelry Repair
Our master jewelers restore damaged pieces with precision laser welding, stone replacement, and professional refinishing services. We handle everything from simple ring sizing to complex antique restoration using precious metal matching techniques. All repairs are completed on-site with detailed documentation and a lifetime workmanship warranty.
Custom Jewelry Design
Our award-winning designers collaborate with clients to create bespoke engagement rings and fine jewelry from concept to completion. We utilize CAD technology and hand-fabrication methods to ensure exacting standards for each unique piece. The process includes gemstone selection, wax modeling, and final polishing under expert supervision.
Rolex Certified Pre-Owned
Our Rolex Certified Pre-Owned program offers authenticated timepieces inspected by factory-trained watchmakers with genuine replacement parts. Each watch receives a two-year international warranty covering mechanical functionality and water resistance. Clients benefit from transparent pricing, detailed condition reports, and access to rare discontinued models.
Appraisals
Our graduate gemologists provide certified jewelry and watch appraisals for insurance replacement, estate valuation, and fair market purposes. We document each item with high-resolution photography, detailed gemological analysis, and current market research. Reports comply with Uniform Standards of Professional Appraisal Practice for universal acceptance.
Reviews (6)
Devorah Mangel
Jun 13, 2022
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The staff at James Free Jewelers are always welcoming, warm, friendly, and courteous! My experience has been so positive knowing I can rely on their personable, experienced and knowledgeable staff. I love each piece of jewelry purchased there and of course each one comes boxed/wrapped so beautifully.
Shawn Henning
Jun 10, 2022
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Love working with Randy and Matt at James Free. The only Rolex AD/Jewelry store I will ever buy from again. I travel for a living and have been to many Jewlers all over the world, all I can say is this place is at the top of my list. Beautiful showroom with great people that have awesome Midwestern values. Randy and Matt's customer service skills are second to none. I look forward to continue building a friendship with these guys, and adding more watches to the collection!
Jehangir Ansari
Jun 07, 2022
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Hands down the best place to buy jewelry in Dayton/Cincinnati area. You get five star service. Their prices are very reasonable. They always treat us like family. Randy, our sales representative is just excellent. He makes the whole buying experience just memorable. I have been buying jewelry and watches from James free for years and highly recommend to choose them for your special occasion.
Nancy Taylor
May 28, 2022
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James Free Jewelers is my preferred jeweler. I have been treated with nothing but respect, professionalism and a desire to make my jewelry experience world class. Everyone there is so kind and helpful. My go to sales associate Michael Gudger is fantastic, very knowledgeable about the quality of the products and respectful of my budget and concerns. Also helpful is Michael Hopper. They treat my like family!
Susan Johnston
May 12, 2022
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James Free is without question the most professional jeweller I have had the opportunity to work with. The quality and range of their selections are superior. In addition, the care and attention they provide is exceptional. I love visiting and finding new gifts for my family. Scott is pleasure to work with.
Andy Roby
Apr 10, 2022
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Great crew! I reached out to them after not having any luck with my current jeweler on a watch I've been looking to purchase for over a year. Spoke on the phone with them and decided to travel an hour to pay a visit, which was well worth it. Went in after work and spoke with Matt. I was by no means dressed professionally due to leaving straight from work but Matt treated me with respect, took me serious and gave me his full attention. This will be my new go to jewelry store. Well worth the short hour drive.
