Business Details
50+ Years
experience
Custom Jewelry & Repair Services in Washington, DC
Established in 1957, Robert Laurence Jewelers has served Washington, DC as a trusted family-owned business specializing in custom jewelry creation, repairs, and fine jewelry sales. As second-generation jewelers, we combine decades of expertise with personalized service to help clients find or create pieces that reflect their unique stories. Our team of skilled professionals, including master goldsmiths and experienced consultants, prioritizes transparency and integrity in every interaction. We specialize in guiding customers through complex jewelry purchases, offering expert advice on diamonds, gemstones, and precious metals. Our commitment to quality craftsmanship and customer satisfaction has made us a preferred choice for engagement rings, wedding bands, and custom designs.We maintain strong relationships with suppliers to ensure competitive pricing without compromising quality. Our store balances tradition with innovation, offering both classic pieces and modern lab-grown diamond options. We stand behind our work with thorough quality checks and follow-up consultations. Our reputation for honest recommendations is exemplified by instances where we've directed customers to manufacturer warranties rather than performing paid repairs. We welcome both walk-in visitors and appointment-based consultations at our downtown location.
Services
Custom Jewelry
Jewelry Repairs
Watch Repairs
Diamond Sales
Gemstone Sales
Details
- Year established: 1957
Highlights and features
- Second-generation jewelers with 65+ years of combined experience
- Dedicated custom shop creating personalized jewelry pieces
- Transparent recommendations prioritizing customer interests
- Expert repair services with master goldsmiths on staff
- Downtown DC location serving the community since 1957
What people say
Incredibly helpful staff
Beautiful final product
Transparent recommendations
Easy purchasing process
Expert guidance
Services
Custom Jewelry
Create one-of-a-kind jewelry pieces tailored to your specifications. Our designers work closely with clients to transform ideas into wearable art using premium materials. From engagement rings to family heirlooms, we guide you through every step of the creation process while maintaining strict quality standards.
Jewelry Repairs
Professional restoration of damaged or worn jewelry through precise techniques performed by master goldsmiths. We handle everything from simple resizing to complex structural repairs using specialized equipment. Our team prioritizes preserving original craftsmanship while ensuring durability and aesthetic integrity for all types of precious metal pieces.
Watch Repairs
Comprehensive maintenance and repair services for luxury and everyday watches. Our technicians diagnose mechanical issues, replace components, and perform routine servicing to maintain accuracy. We handle both modern quartz movements and traditional mechanical timepieces, offering manufacturer warranty recommendations when applicable.
Diamond Sales
Curated selection of natural and lab-grown diamonds with expert guidance on quality assessment. We provide detailed explanations of cut, clarity, color, and carat weight to help customers make informed decisions. Our inventory includes certified diamonds and ready-to-purchase settings for engagement rings and fine jewelry.
Gemstone Sales
Extensive collection of colored gemstones including sapphires, rubies, emeralds, and specialty stones. Our specialists educate customers on origin, treatment history, and durability factors. We offer both certified loose stones and finished jewelry pieces featuring high-quality colored gems for various budget ranges.
People
Robert Laurence
Owner
Second-generation jeweler with over 30 years of experience, specializing in custom design and business operations. Continues family legacy established in 1957 while maintaining modern industry standards.
Steve
Store Manager
Experienced retail manager overseeing daily operations and customer service standards. Ensures seamless shopping experiences while maintaining jewelry industry expertise.
Lal
Master Goldsmith
Skilled artisan responsible for intricate jewelry repairs and custom fabrication. Applies traditional metalworking techniques to create precise, durable pieces meeting exact specifications.
Lori
Jewelry Consultant
Former Macy's jewelry department manager with extensive product knowledge and customer service experience. Provides expert guidance on fine jewelry selection and care.
Margaret
Retired Staff
Dedicated customer service professional with 50 years of jewelry industry experience. Formerly assisted clients with purchases and repairs before retirement.
Questions
What jewelry services do you offer?
We specialize in custom jewelry design, diamond and gemstone sales, and comprehensive repair services for both jewelry and watches.
Are you a family-owned business?
Yes, we've been family-operated since 1957 with second-generation ownership maintaining traditional craftsmanship values.
Can you create custom engagement rings?
Our custom design service helps create personalized engagement rings with expert guidance on materials and settings.
Do you work with lab-grown diamonds?
Yes, we offer both natural and lab-grown diamond options with clear explanations of quality differences.
What are your store hours?
We're open Monday through Friday from 10:00 AM to 5:45 PM at our downtown Washington, DC location.
How do jewelry repairs work?
Our master goldsmiths assess damage, provide cost estimates, and perform precise repairs using professional equipment and techniques.
Reviews (7)
Jack Spradley
Jun 15, 2022
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Very professional and knowledgeable. Had a challenging battery replacement and was kept up to date on each step. Successful and on time. Will definitely be back!
Dylan Rosenthal
Jun 15, 2022
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Went here for my watch battery replacement and to have a watch sized. Steve was very friendly and helped me right away. I was in and out in less than 15 minutes, and the prices for the battery and sizing were very fair. Thank you Steve for your help!
Mary Criscuolo
Jun 11, 2022
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While I worked in DC I always went to them. I loved the friendly staff. I always went looking for something different and they never failed me. Once I knocked on their door, they weren't open yet, they said it's Mary, open the door. Just the best people you could encounter.
Jeffrey Zippin
Jan 26, 2022
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We had about six rings repaired or sized. Service and workmanship were excellent. Not cheap, but we were very happy with the work.
Darien Salehy
Jan 24, 2022
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Been going here for watch repairs and battery replacements for years. Great staff, super kind and friendly, and competitive prices. 10/10 would recommend
Reginald Grier
Oct 26, 2021
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I have purchased a lot if jewelry over the years but I must say.working with Robert Laurence Jewelers has been an AMAZING experience! From start to finish they helped create my vision, they made sure all of my options were understood. And the communication was A-1. Warm, welcoming, professional, knowledgeable, and enjoyable. I wish all of my purchases were this pleasant. So far I have had to custom pieces made and I see consistency in their work ethic. They have earned a customer for life. Kudos especially to Steve and Rob for walking me through the process and making sure I was comfortable with everything.
Isabel Patterson
Aug 29, 2021
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Had a fantastic experience. Quick, super nice and easy to get a watch battery replaced and very reasonably priced. Will definitely be back!
