Business Details
Your Trusted Jewelry Partner in Joliet, IL
Established in 1897, Newstar Jewelers has served generations of families in Joliet, Illinois, evolving from a general store to a trusted jewelry destination. Our legacy of craftsmanship and personalized service continues under third-generation ownership, with expertise in custom designs, repairs, and appraisals. Our team includes a GIA Graduate Gemologist and certified professionals dedicated to preserving the value and beauty of your heirlooms. We specialize in creating bespoke jewelry, offering on-site repairs with advanced technology, and providing accurate insurance appraisals. Our commitment to quality extends to watch repairs, pearl restringing, and engraving services tailored to individual needs.With over a century of experience, we prioritize transparency, ethical practices, and customer education to build lasting trust. Our family-owned business combines tradition with innovation, ensuring every client receives meticulous attention and expert guidance. We maintain rigorous standards for all repairs, utilizing a laser welder for precision and affordability. Our financing options make luxury accessible, while our appraisal services protect your investments against market fluctuations. By blending heritage with modern techniques, we remain a cornerstone of the community for all jewelry-related needs.
Services
Custom Jewelry Designs
Jewelry Repairs
Jewelry Appraisals
Watch Repairs
Pearl Restringing
Jewelry Engraving
Financing Options
Estate Jewelry Services
Ring Sizing
Gemstone Replacement
Highlights and features
- We offer over 125 years of jewelry expertise and heritage craftsmanship.
- Our on-site repair shop utilizes advanced technology for precision repairs.
- A GIA Graduate Gemologist provides certified appraisal services.
- Custom designs tailored to individual stories and preferences.
- Transparent pricing with free estimates for all repair services.
Associations and certifications
- GIA Graduate Gemologist
What people say
Great experience
Quality local jeweler
Friendly and helpful
Expert repairs
Personalized service
Services
Custom Jewelry Designs
Create one-of-a-kind pieces through computer-aided design and 3D modeling. Our artisans transform personal stories into heirloom-quality jewelry, specializing in engagement rings and reimagined family heirlooms. The process combines client vision with expert craftsmanship for truly unique creations.
Jewelry Appraisals
Accurate evaluations by a GIA Graduate Gemologist ensure proper insurance coverage. We provide detailed documentation for estate planning, insurance claims, and market value tracking. Appraisals are updated every 3-5 years to reflect current precious metal and gemstone prices.
Jewelry Repairs
On-site repairs using laser welding technology for precision and durability. Services include ring sizing, stone setting, clasp replacement, and rhodium plating. Free estimates provided while you wait for most repairs, with complex cases handled transparently.
Watch Repairs
Expert servicing for mechanical and quartz watches, including battery replacement and movement overhauls. Our watchmakers handle all brands, from everyday timepieces to luxury Swiss models. Band adjustments and crystal replacements ensure lasting functionality.
Jewelry Engraving
Custom engraving adds sentimental value to new or existing jewelry. Our specialists offer multiple font styles for names, dates, or messages. This service transforms pieces into cherished keepsakes while maintaining professional quality standards.
People
Theresa Murphy
Owner
Theresa Murphy, third-generation owner, has worked at Newstar since 1988. Her expertise in fine jewelry and commitment to family legacy ensures continued excellence in customer service and craftsmanship.
Greg Murphy
Co-Owner
Greg Murphy partners with Theresa to maintain Newstar's heritage. His leadership focuses on operational excellence and preserving the store's reputation for integrity and quality in every customer interaction.
Mikayla Murphy
Jewelry Specialist
Mikayla Murphy brings modern expertise to the family business. She assists with custom designs and client consultations, blending traditional craftsmanship with contemporary trends to meet evolving customer needs.
Madison Murphy
Customer Service
Madison Murphy supports client relations and appointment coordination. Her role ensures seamless service experiences, reflecting Newstar's dedication to personalized attention and community-focused business practices.
Sammy Berkovitz
Former Owner
Sammy Berkovitz led Newstar through critical growth periods. His legacy of craftsmanship and customer care established the foundation for the store's enduring reputation in Joliet's jewelry industry.
Questions
What services does Newstar Jewelers offer?
We provide custom jewelry design, repairs, appraisals, watch maintenance, engraving, and pearl restringing. Our on-site experts handle all aspects of jewelry care and investment protection.
How can I get a custom jewelry design?
Schedule a consultation to discuss your vision. Our designers use 3D modeling and traditional techniques to create personalized pieces, from engagement rings to reimagined heirlooms.
Do you repair all types of jewelry?
Yes, we handle most repairs using advanced equipment. Common services include resizing, stone setting, clasp replacement, and rhodium plating. Complex cases receive detailed evaluations.
Why should I update jewelry appraisals?
Market values for precious metals and gems fluctuate. We recommend updates every 3-5 years to ensure accurate insurance coverage and proper valuation of your investments.
Can you repair vintage or heirloom jewelry?
Yes, our specialists handle delicate antique pieces. We use precision techniques to preserve historical integrity while restoring functionality and beauty to cherished family items.
Do you offer financing options?
Yes, we provide financing for purchases. Ask about available plans to make luxury jewelry accessible while maintaining your budgetary comfort.
Reviews (6)
Erik L.
Jun 24, 2022
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My wife and I love everything about this small Joliet jewelry store. Shop small, keep local business thriving.
Oliver Harper
Jun 22, 2022
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I selected New Star to purchase a birthday gift for my wife. I was fortunate to find exactly what I was looking for in a short timeframe. Thanks to the jeweler for her assistance. Very good experience!
Al Alncin Msn Com
May 13, 2022
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Newstar was able to replace a pearl earing that my recivied about 15 years ago. They did a excellent job in matching.
Carrie Baron
Apr 27, 2022
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New star Jewelers are very good, kind and considerate people. I've have my watch repaired there. I've had jewelry repaired there and have purchased jewelry there. They have a fine establishment. And I enjoy going there.
Charles Strawder Strawda
Mar 13, 2022
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The owner stole my antique silver ring I had repaired by giving me something made of cheap metals. The original damage was caused by driving over it. This finished ring she insist is antique silver broke in two weeks. l didn't retaliate, I'm leaving this in gods hands. Her false works will reveal itself
Zelda Lewis
Mar 08, 2022
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Rebecca took good care of what I needed done. Appreciate them being friendly and able to take care of my watch battery changes while I waited.