Business Details
50+ Years
experience
Luxury Jewelry & Expert Repairs Since 1975
Arthur Groom has been a trusted name in the jewelry industry for over 50 years, offering a comprehensive range of services to meet diverse customer needs. Our state-of-the-art gemological laboratory provides certified appraisals performed by GIA-qualified professionals adhering to strict ethical standards. We specialize in modern jewelry design, rare estate pieces dating back to the 1700s, and complete repair services handled by our on-site jeweler. Our expertise extends to diamond and gemstone evaluations, custom redesigns, and luxury watch maintenance. With a commitment to preserving the integrity of heirloom pieces while embracing contemporary trends, we serve as a full-service destination for jewelry enthusiasts.Our team combines technical precision with artistic vision to create unique, personalized pieces that reflect individual styles. We maintain rigorous quality control through in-house repairs and laser welding technology that ensures structural integrity during sizing adjustments. Our inventory includes certified diamonds, colored gemstones, and pre-loved luxury items, catering to both traditional and modern preferences. We prioritize customer education about jewelry care, appraisal updates, and market valuation practices. This dedication to craftsmanship, transparency, and service excellence has established us as a reliable authority in the jewelry industry.
Services
Jewelry Repair
Watch Maintenance
Custom Design
Gemstone Appraisal
Engraving Services
Estate Jewelry Evaluation
Ring Sizing
Bead Restringing
Diamond Certification
Jewelry Redesign
Details
- Year established: 1975
Highlights and features
- We offer 50 years of specialized jewelry expertise
- Our on-site jeweler ensures quality control for all repairs
- State-of-the-art gemological laboratory for accurate appraisals
- GIA-certified professionals maintain industry ethical standards
- Laser welding technology preserves ring structural integrity
Associations and certifications
- Gemological Institute of America (GIA)
- National Association of Jewelry Appraisers (NAJA)
Services
Jewelry Repair
Our on-site repair shop handles polishing, stone replacement, rhodium plating, and structural repairs using laser welding technology. We preserve heirloom pieces while maintaining modern jewelry integrity. Expert technicians ensure all repairs meet industry quality standards.
Gemstone Appraisal
Certified GIA professionals provide detailed appraisals with photographic documentation and market analysis. Services include insurance valuation, estate assessment, and market updates every 3-5 years. We evaluate diamonds, colored stones, and antique jewelry pieces.
Custom Design
We transform ideas into unique jewelry using modern techniques and traditional craftsmanship. Clients select from loose stones or redesign existing pieces. Our process includes concept development, CAD modeling, and final production oversight for personalized luxury items.
Watch Maintenance
Specialized services include battery replacement with water-resistant seals, strap adjustments, and complete overhauls. Our watchmakers maintain mechanical and quartz timepieces while preserving original functionality. We offer warranty protection for all repair work.
Engraving Services
We offer hand and machine engraving for jewelry customization. Our experts create unique inscriptions using computer-aided design systems. Services include text personalization, logo engraving, and signature etching on various metal types and jewelry forms.
Questions
What jewelry repair services do you offer?
We provide ring sizing, stone replacement, rhodium plating, polishing, and structural repairs using laser welding technology for precision work.
Do you appraise inherited jewelry pieces?
Yes, our GIA-certified appraisers evaluate estate jewelry for insurance, sale, or personal documentation purposes using industry-standard valuation methods.
Can you create custom engagement rings?
We specialize in custom designs, helping clients select stones and create unique settings tailored to personal preferences and style.
What watch repair options are available?
We offer battery replacement with water-resistant seals, strap adjustments, mechanical overhauls, and complete timepiece restoration services.
How do you handle jewelry resizing?
We use laser welding for precise sizing adjustments while maintaining structural integrity, with options for both plain bands and stone-set rings.
Reviews (6)
Stephanie Baum
Jan 16, 2025
Report
As always the staff , Alli everyone at Arthur Groom goes above and beyond to be welcoming ,professional and caring. Besides the masterpieces they sell, they are also committed to clients and do sizing and appraising. You will not be disappointed. They are truly tremendous professionals and very knowledgeable in the jewelry business.
Ellen M.
Dec 18, 2021
Report
I had a few pieces of family jewelry that I couldn't get any information on thru the family anymore. I just wanted to see if they had any value or history that was available so i checked local reviews & saw that arthur groom was very well regarded and so ii decided to bring them there. Could not possibly be happier with their help! Ali is very professional & friendly as all their staff was! Very helpful!
Athena Rae
Jun 25, 2021
Report
The Best of the Best All the way! OMG! ENGAGEMENT RING HEAVEN First steps in you are greeted with warmth, LOVE that there is no pressure, ALI is phenomenal, head downstairs to the LAB she explains it ALL. Diamonds really are a girls best friend at ARTHUR GROOM. The communication sooo good. It was like she read my mind and created the most amazing Celebrity Pintrest WORTHY engagement ring that I can't stop staring at even as I'm leaving this review. Can't wait in a few weeks I'll be going back in for the wedding bands.
Austen Z.
Jun 11, 2021
Report
I recently posted a negative evaluation of my, experience at Arthur Groom. I would like to update it with a more positive out come. After speaking with Ali (manager) she was very helpful in resolving my issues with recent repairs to my watches and my wife's ring. Her response to my concerns demonstrated to me they are concerned with customer satisfaction and loyalty.
Austen Zivec
Jun 05, 2021
Report
After sitting down with the manager (Allie),w ho spent a considerable amount of time explaining the process of my ring and watch repair. I must admit, this is an establishment, committed to it's reputation, customer satisfaction and loyalty.
Jennifer Celiberti
Apr 06, 2021
Report
The best in so many ways! Knowledgeable, exceptional customer service, an overall wonderful experience every time. In a world of online shopping, it feels so good to work with a sophisticated and elegant hometown jewelry shop. They even bent over backwards to get a repair done quickly for my daughter's bracelet while she was home from college. 10/10 every time!
