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Business Details
We have been family owned and operated for over 80 years, building a legacy of trust in the jewelry industry. Our expertise lies in engagement rings, diamond jewelry, and custom jewelry design, serving clients seeking timeless pieces. We provide high-quality diamonds, jewelry, and timepieces, emphasizing attentive service and long-term customer relationships. Our finely crafted pieces are designed to last, suitable for special occasions such as anniversaries and proposals. We take pride in knowing our customers personally, ensuring each shopping experience is memorable and tailored. We operate our store in Freeport, Illinois, serving the surrounding communities of Rockford and Beloit.

Our inventory includes a wide variety of fine jewelry, high-quality timepieces, and affordable fashion jewelry options. We offer specialized services such as custom jewelry design, professional jewelry repair, and detailed jewelry appraisal. We provide financing options and appointment booking to make the purchasing process convenient and transparent. We stand behind our products with lifetime upgrades and free shipping on orders over $249, demonstrating our commitment to value. Our dedication to professional standards and client satisfaction drives every aspect of our business operations.
Highlights and features
  • We have over 80 years of family-owned jewelry expertise.
  • We offer custom jewelry design, repair, and appraisal services in-house.
  • We provide free shipping over $249 and lifetime upgrades.
  • We maintain full transparency with detailed product information and pricing.
  • We employ skilled artisans ensuring each piece meets high-quality standards.
Services
Custom Design
Our custom design service lets customers create rings by selecting a setting, diamond, or lab-grown stone to match their vision. This service is ideal for individuals seeking engagement rings, wedding bands, or fashion jewelry tailored to their style and budget. We provide attentive guidance throughout the process, ensuring each piece is finely crafted to last and suit special occasions.
Jewelry Repair
Our jewelry repair service professionally restores damaged jewelry to wearable condition. This service suits customers needing repair of their cherished or frequently worn jewelry. We apply skilled craftsmanship to ensure repairs maintain the piece's original integrity, value, and extend its lifespan.
Jewelry Appraisal
Our jewelry appraisal service delivers detailed valuation reports for insurance, resale, or estate purposes. This service assists customers who require official documentation of their jewelry's worth for financial or legal needs. We conduct thorough examinations to provide accurate, transparent assessments that help clients make informed decisions.
Financing Options
Our financing options offer flexible payment plans to make jewelry purchases more accessible. This service suits customers who prefer to spread the cost of engagement rings, timepieces, or custom designs over time. We provide clear terms and transparent processes to ensure clients understand their obligations and enjoy their purchase without financial strain.
Appointment Booking
Our appointment booking service lets customers schedule personalized consultations for custom design, repairs, or inquiries. This service suits clients who prefer dedicated time with our experts to discuss their jewelry needs and preferences. We ensure each appointment provides attentive, one-on-one attention to address questions and deliver tailored solutions efficiently.
Reviews (5)
Eric Thered
Apr 29, 2022 Report
Knowledgeable, friendly staff that are always willing to spend quality time with us while browsing and making selections. May I add "no pressure" in making a purchase! The wife and I always have a great time at Frank's. Buy local people!
Deb Tillis
Dec 25, 2021 Report
Many years ago Frank Jewelers designed a ring for me and I recently took it back down to see if they could put in my hubby's birthstone in place of what was there and of course they could and they even got it done sooner so I could have it before Christmas and it's GORGEOUS and brought me to tears. This is the only Jeweler I go to because I trust them so much. Thank you Frank Jewelers and especially Deb for being there for me.
Peter James Brown
Oct 10, 2021 Report
Frank Jewelers did an amazing job on our recent engagement ring. From helping us design a band to ensuring that the final fit was perfect, we couldn't have asked for a better experience. Frank Jeweler's personable customer service and professionalism has made me a lifetime customer and I would not hesitate to recommend them to anyone.
Brandon Barragan
Sep 25, 2021 Report
Large store with a lot to see! Was greeted instantly the moment I walked through the door. the lady I dealt with was very nice and beyond helpful! She helped me find the perfect ring for the love of my life. I definitely will be back to Frank's for any other of my future jewelry needs. Thanks!
Rachael Wybourn
Jun 11, 2021 Report
Great customer service. They didn't have my size but they ordered my size for me and I can't wait to get it! The other rings I got are beautiful and I am in love!