Business Details
Expert Jewelry & Watch Appraisal, Repair, and Buying Services
For over two decades, we have established ourselves as a trusted name in the jewelry and watch industry, serving the Orange County community with integrity and expertise. Originally operating as The Jewelry Box of Lake Forest, we built a reputation for excellence that earned us 11 consecutive 'Best Jewelry Store in Orange County' awards. Our transition to The Jewelry Box Estate Buyers marks a focused evolution toward specialized services including jewelry and watch appraisals, repairs, and estate buying, while maintaining the same commitment to personalized service and fair market value. Our team of seasoned professionals, including Master Jewelers, Watchmakers, and Graduate Gemologists, brings decades of combined experience to every client interaction.We pride ourselves on transparent processes, meticulous attention to detail, and a customer-centric approach that prioritizes trust and satisfaction. Whether clients seek to appraise heirlooms, repair cherished pieces, or sell valuable collections, our expertise ensures accurate valuations and exceptional service. Our state-of-the-art facility in Lake Forest remains a hub for quality craftsmanship and reliable consultation, reflecting our enduring dedication to the community we've served for over 20 years.
Services
Jewelry Appraisals
Watch Repairs
Gold Buying
Custom Design
Jewelry Box Reviews
Highlights and features
- We offer 20+ years of experience in jewelry appraisal and estate buying.
- Our team includes Master Jewelers, Watchmakers, and Graduate Gemologists.
- We guarantee fair market value for all purchased items.
- Most repairs completed onsite within days using state-of-the-art technology.
- 11-time winner of 'Best Jewelry Store in Orange County' awards.
What people say
Fair market value
Expert repairs
Trusted appraisals
Quick turnaround
Friendly staff
Services
Jewelry Appraisals
Our Graduate Gemologists provide accurate jewelry appraisals for insurance, estate planning, or personal knowledge. Using industry standards, we assess diamonds, gemstones, and precious metals to determine current market value. Clients receive detailed reports reflecting fair retail replacement costs without overvaluation.
Watch Repairs
From battery replacements to complete overhauls, our Master Watchmaker services luxury and heirloom timepieces. Specializing in Rolex, Cartier, and Omega repairs, we use precision tools to restore functionality while maintaining original craftsmanship and security.
Estate Jewelry Buying
We offer competitive cash payments for gold, silver, diamonds, and fine jewelry. Our experts evaluate items based on material value and condition, providing immediate offers with transparent pricing explanations for single pieces or entire collections.
Jewelry Box Reviews
This service combines appraisal and buying consultation for large jewelry or silverware collections. Our team evaluates items for authenticity and market value, offering purchase options while educating clients about sentimental versus monetary worth.
Custom Jewelry Design
Transform inherited stones or create unique gifts through our custom design service. Expert jewelers collaborate with clients to craft personalized pieces using modern technology and traditional techniques for one-of-a-kind results.
People
Christine
Co-Owner
With over 20 years in the jewelry industry, Christine leads operations with a focus on client relationships and business strategy.
Jack
Co-Owner
Jack oversees buying and appraisal standards, leveraging decades of experience to maintain the company's trusted reputation.
Carlos
Master Jeweler
Carlos specializes in complex jewelry repairs and custom designs, bringing technical expertise and artistic vision to every project.
Nestor
Master Watchmaker
Nestor provides expert watch repairs for luxury and antique timepieces, ensuring precision functionality and preservation of value.
Dee Dee
Graduate Gemologist
Dee Dee conducts detailed jewelry appraisals, combining gemological expertise with market knowledge for accurate valuations.
Questions
What services do you offer?
We specialize in jewelry appraisals, watch repairs, estate jewelry buying, custom design, and collection assessments.
How are appraisal fees determined?
Jewelry appraisals start at $195 per item. Collection reviews cost $250/hour with the first 15 minutes free.
Do you buy silver or gold items?
Yes, we purchase gold, silver, platinum, coins, flatware, and hollowware at current market rates.
Can you repair broken chains?
Our Master Jeweler repairs broken chains using advanced techniques to restore strength and appearance.
Are appointments required?
Appointments are optional but recommended for specialized services like appraisals or complex repairs.
What if I change my mind after an appraisal?
You may decline our offer, but appraisal fees still apply as evaluation time remains billable.
Reviews (5)
Amir Boushehri
Jun 28, 2022
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This place is a Ponzi scheme. Their checks are bogus. They take your jewelry and give nothing back in return. my check is on hold and it might not even get released. A real check should only take one business day. Not 10 days.
Rez Nb
Jun 28, 2022
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I sold them some gold items and got a check for them. I deposited the check which I thought it would be released the next business day. But instead, it'll be released in 10 days. It's a bogus check and a bogus business. DO NOT SELL HERE IF YOU VALUE YOUR TREASURE.
C.
May 29, 2022
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The store used to sell jewelry, BUT I'm so glad they still repair jewelry! I have been getting my grandparents necklace fixed from them and was worried where would I go that I can trust! I trust them 100% with repairs! And leaving it;
Adriana Sandoval
May 28, 2022
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Walked in 3 older women up front, no hello. No biggie, I say hello hoping someone acknowledges me and a different lady comes from the back and kindly replies. I let her know I am in search of mens jewelry, necklace more specifically and she tells me we don't sell, we don't sell jewelry. From the name I considered this to be the case but the google page describes this as a jewelry sales store and many reviews state customer purchases. Save yourself your valuable time if you are looking to BUY because BE AWARE, NO SELLS AT THIS STORE.
Jeff Ostergaard
Dec 03, 2020
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Colleen was very helpful make sure you ask for her when you come in she was attentive, knowledgeable and super nice! Very happy with my purchase! They even gave my daughter a ring pop! 10 out of 10 would recommend!
