Business Details
Your Trusted Source for Fine Jewelry & Watch Services in Tuscaloosa
Hudson-Poole Jewelers has been dedicated to providing exceptional fine jewelry and personalized service for over 25 years. As members of the American Gem Society, Retail Jewelers of America, and the Alabama Jewelers Association, we uphold the highest standards of integrity and professionalism. Our team of expert consultants specializes in custom design, utilizing advanced technology to transform heirloom gems or new ideas into unique, handcrafted pieces. We offer a comprehensive range of services, including complimentary jewelry cleanings, ring resizing, pearl restringing, watch repairs, and free appraisals.Our inventory features diamond and gemstone jewelry, luxury timepieces, and curated giftware, all backed by a commitment to quality and customer satisfaction. With a focus on education, we empower clients to make informed decisions about diamonds, gemstones, and precious metals. Our dedication to excellence extends to every interaction, ensuring a seamless experience from selection to aftercare.
Services
Engagement Rings
Custom Jewelry Design
Watch Repair
Appraisals
Pearl Re-Stringing
Highlights and features
- We offer over 25 years of experience in fine jewelry and custom design.
- Our team includes certified experts in diamond and gemstone evaluation.
- We provide free jewelry cleanings, inspections, and repair estimates.
- Our repair services utilize advanced technology for precision and durability.
- We maintain strict ethical standards as members of leading industry associations.
Associations and certifications
- American Gem Society
- Retail Jewelers of America
- Alabama Jewelers Association
Services
Engagement Rings
We specialize in crafting custom engagement rings using ethically sourced diamonds and gemstones. Our designers work closely with clients to create unique settings that reflect personal style and heritage. Each piece undergoes rigorous quality checks to ensure durability and brilliance, with options ranging from classic solitaires to intricate vintage-inspired designs.
Custom Jewelry Design
Transform ideas or heirloom pieces into one-of-a-kind jewelry through our custom design process. Using 3D imaging technology, we develop detailed prototypes for client approval before crafting begins. Services include redesigning existing jewelry, creating personalized engravings, and integrating family stones into modern settings.
Watch Repair
Our technicians provide comprehensive watch repair services for all brands, including battery replacements, movement overhauls, and band adjustments. We use genuine parts and specialized tools to maintain accuracy and longevity. Rolex servicing is available through authorized partners, with in-house diagnostics and estimates for non-warranty repairs.
Appraisals
Accurate jewelry appraisals are conducted by certified professionals for insurance, estate planning, or resale purposes. We evaluate diamonds, gemstones, and precious metals using industry-standard grading systems. Documentation includes detailed descriptions, photographs, and current market value assessments for both new and pre-owned pieces.
Pearl Re-Stringing
Preserve the beauty of pearl jewelry with professional restringing services. We use premium silk thread and knot between each pearl to prevent loss if the strand breaks. Services include clasp replacement, cleaning, and inspection of older strands to identify wear before restringing is required.
Questions
Do you offer custom jewelry design services?
Yes, we specialize in custom jewelry using 3D imaging technology to create personalized pieces from your ideas or heirloom materials.
What watch repair services are available?
We provide battery replacements, movement repairs, band adjustments, and authorized Rolex servicing with in-house diagnostics and estimates.
Are appraisals included with jewelry purchases?
Free appraisals are provided for all diamond jewelry purchased, with additional appraisal services available for existing collections.
Can you resize rings purchased elsewhere?
Yes, we offer ring resizing for jewelry purchased both in-store and externally after a free inspection and estimate.
Do you provide financing options?
Yes, we offer financing through our credit application process for qualified customers on select purchases.
What jewelry repair services do you offer?
Our repair services include chain soldering, stone setting, rhodium plating, earring back replacement, and pearl restringing with complimentary inspections.
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Reviews (4)
Lauren Bigham
Sep 25, 2021
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John and his team have never cease to amaze me with their knowledge and genuine care for the work that they do. It's always a pleasure to do business with them and I never worry about leaving my jewelry for maintenance. I will never shop anywhere else for my jewelry. More recently, I had the pleasure of Noel helping me with maintenance and inspection on my engagement ring and she was very thorough and extremely friendly. I can't speak highly enough of this business.
Audrey Ball
Jul 17, 2021
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My engagement ring had an unfortunate run in with a refrigerator that left a silver mark on one of it's prongs. Although the scratch was tiny, and most people would forget it was even there.it was driving me crazy. I brought my ring in on Saturday morning and was in and out in 10 minutes. John was able to gently buff out the silver (which ended up being part of the refrigerator coating that just stuck on) and my ring is good as new! While he buffed it out, he also checked the integrity of the diamonds and made sure everything was secure. Highly recommend this shop, will be the only place I go to from now on!
Michael Cummings
Jul 14, 2021
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I didn't realize I had only selected a star for a review and didn't sing the praises of the owner and staff at Hudson-Poole. I have never made a decision about a purchase so quickly with such satisfaction and ease. I think there is some magic inside of that store. Couldn't be happier.he even provided a referral for insuring the piece. More magic!
Nicole T. Springer
Feb 26, 2021
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I was blown away by the customer service at Hudson-Poole. We came in to look at engagement rings on a Saturday about 30 minutes from closing, and the staff were incredible. I told them what I liked and my budget and they were able to help us find ones that fit what we wanted. The store is immaculate, and you can tell they truly want each customer to have a great and personalized experience. They were never pushy or looking to push us past our price point at all. Incredibly patient and just a fantastic experience all around. Highly recommend!
