Business Details
50+ Years
experience
Custom Jewelry Design & Repair Experts in Madison, WI
Established in 1969, Jewelers Workshop has been Madison's premier custom jeweler for over five decades. Our commitment to combining traditional craftsmanship with modern technology ensures every piece is created with precision and care. We specialize in custom jewelry design, allowing clients to transform personal visions into cherished heirlooms. Our in-house team of skilled artisans handles everything from initial concept to final production, guaranteeing quality at every stage. We offer comprehensive jewelry repair services, including ring resizing, stone replacement, and antique restoration, all completed within our full-service workshop. Our gemstone experts work with international dealers to provide a diverse selection of colored gemstones, enhancing the uniqueness of each custom design.As a locally owned business, we prioritize community engagement and sustainable practices, ensuring that every purchase supports the local economy. Our dedication to customer satisfaction is reflected in our personalized approach, where every client receives individual attention and guidance throughout the design process. With a reputation built on word-of-mouth referrals and decades of experience, we continue to uphold the highest standards of excellence in the jewelry industry. Our store remains a trusted destination for those seeking exceptional craftsmanship and meaningful, one-of-a-kind jewelry creations.
Services
Custom Design
Jewelry Repair
Gemstone Education
Design Consultations
Jewelry Appraisals
Details
- Year established: 1969
Highlights and features
- We offer over 50 years of experience in custom jewelry design and repair.
- Our team combines traditional craftsmanship with modern technology for precision.
- All jewelry is created in-house by skilled artisans.
- We provide access to a global selection of colored gemstones.
- Our commitment to local community support strengthens the regional economy.
Services
Custom Design
Transform personal visions into unique jewelry pieces through our collaborative design process. Clients work directly with skilled artisans to create one-of-a-kind items using traditional craftsmanship and modern technology. Each creation begins with a consultation to understand the client's inspiration and requirements, ensuring the final piece captures their intended meaning and style.
Jewelry Repair
Our master jewelers provide comprehensive repair services for all types of jewelry. From minor adjustments like ring resizing to complex antique restorations, every job is completed in-house using specialized tools and techniques. We maintain the integrity of original designs while ensuring structural durability and aesthetic appeal for generations to enjoy.
Gemstone Education
Learn about colored gemstones through personalized consultations with our experts. We source stones globally, offering alexandrite to zircon varieties for custom designs. Clients explore options based on quality, origin, and symbolism, with guidance on selecting stones that complement their jewelry's design and personal significance while maintaining ethical sourcing standards.
Design Consultations
Begin your jewelry journey with expert guidance during personalized design sessions. Our designers help translate ideas into tangible concepts through sketches and material selections. These consultations cover budget considerations, design feasibility, and creative direction to ensure the final piece aligns with client expectations while maintaining technical precision.
Jewelry Appraisals
Receive accurate valuations for insurance, estate planning, or personal knowledge. Our certified appraisers examine craftsmanship, materials, and market value to provide detailed documentation. This service combines technical expertise with industry knowledge to ensure proper valuation of both contemporary and antique jewelry pieces.
People
Richard Armstrong
Founder
Founded Jewelers Workshop in 1969, starting on Library Mall before establishing a permanent location. Pioneered the business's commitment to craftsmanship and community, laying the foundation for its reputation as Madison's premier custom jeweler through dedication to quality and customer service.
Jason Braden
Owner
Current owner continuing the tradition as Richard Armstrong's stepson-in-law. Leads a team of skilled jewelers while maintaining the original commitment to craftsmanship and community. Ensures the business evolves with technological advancements while preserving its founding values of quality and personalized service.
Questions
What custom jewelry services do you offer?
We specialize in custom design consultations, creating unique pieces from initial concept to finished product using traditional techniques and modern technology.
Do you repair antique jewelry?
Yes, our master jewelers handle antique restorations, preserving original designs while ensuring structural integrity for future generations.
Can I select gemstones for my custom piece?
We offer a global selection of colored gemstones, including alexandrite to zircon, with expert guidance to help choose stones that match your design vision.
How long does custom jewelry creation take?
Timeline varies by complexity, but our team works efficiently to complete most custom pieces within 4-6 weeks while maintaining quality standards.
Are your services available outside Madison?
While based in Madison, we serve clients from surrounding areas for custom designs and repairs, with shipping options available for certain services.
Reviews (5)
Keely Maniaci
Apr 17, 2022
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I walked into Jewelers Workshop looking for help with a custom project, which ended up being much more difficult than any of us could have imagined. The staff at jewelers workshop never gave up on me and worked closely with me for several months ensuring it was just right. They were in frequent contact with me about updates along the way, and really let me be a part of the process. Even with my many, (many) requests to tweak things, I was never made to feel like a bother.
Everyone did all they could to help, and Hank made sure I was 100% satisfied before I finally walked out the door with the finished piece. Hank, Jake, Jackie, Jason, and everyone else who had a hand on this project did a fantastic job. Their friendliness, professionalism, and skill all made the process enjoyable even with the difficult nature of the project. I can't recommend them enough and will definitely be back in the future.
Everyone did all they could to help, and Hank made sure I was 100% satisfied before I finally walked out the door with the finished piece. Hank, Jake, Jackie, Jason, and everyone else who had a hand on this project did a fantastic job. Their friendliness, professionalism, and skill all made the process enjoyable even with the difficult nature of the project. I can't recommend them enough and will definitely be back in the future.
Carmen Rast
Apr 17, 2022
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I am in the beginning stages of buying a ring. I went into the store before work to get my ring size. I believe that I worked with Jason. After providing my ring size, he stated, "$15 to a charity of your choice, " which at first I thought he meant he wanted me to donate in the store. I asked for clarification and he responded, "We provided a free service. You are obviously not going to be buying your ring here, so donate to a charity of your choice." I felt that his statement was judgmental. Also, the free service that he provided used zero resources and didn't even take five minutes. I have been thinking about the off putting interaction since going in. Definitely will not be going back. lol
Dania Nelsen
Jan 19, 2022
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One of the center stones on my wedding ring had gotten wiggly. We did not buy the ring here but found this place while calling around looking for repair places. We called no less than 10 jewelry places (most chain stores) and were told that they would have to replace the prongs, it would cost anywhere from 75-200$, and would take 2 weeks. They fixed it in 5 minutes, it cost 15$, and they cleaned it for free. We were met at the door by the owner, Jason, and Hank fixed it. My ring is beautiful now, cannot recommend this place enough. They will forever have my business for repairs and future purchases.
Jodell Gabriel
Aug 11, 2021
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Jackie at Jeweler's Workshop made the wedding ring I dreamed of. Beginning with using both the white and yellow gold from my original ring and ending with a design that incorporated my vision. When she said she would make leaves out of the white gold, I trusted her confidence even though I couldn't imagine how she would do it. They're so delicate and catch the light like gemstones.adding to the sparkle.
Thanks to her artistry it went beyond my expectations. I wanted a ring that was a reminder of what my marriage means.from the hint of a heart shape for love to organic sense of growth.it was all there in a small piece of wearable art. AND the topper, Jeweler's Workshop found the alexandrite stone I wanted to add to the ring. A stone energetically about change and joy. They found several for me to choose from.
I will definitely be back to JW and Jackie. They listen, they create and they dream with you. Had to include some pics so you can see for yourself. The modeling one is for proportion. I'm not a hand model. LOL
Thanks to her artistry it went beyond my expectations. I wanted a ring that was a reminder of what my marriage means.from the hint of a heart shape for love to organic sense of growth.it was all there in a small piece of wearable art. AND the topper, Jeweler's Workshop found the alexandrite stone I wanted to add to the ring. A stone energetically about change and joy. They found several for me to choose from.
I will definitely be back to JW and Jackie. They listen, they create and they dream with you. Had to include some pics so you can see for yourself. The modeling one is for proportion. I'm not a hand model. LOL
Griffin B.
Jul 25, 2021
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Friendly and fast service. I was able to get an engagement ring fixed same-day after calling in. I greatly appreciate the help of Hank, Michael, and Jason. We will be returning here to purchase our wedding bands!
