Business Details
47 Years
experience
Custom Jewelry & Repair Services in Atlanta | Pickens Jewelers
Established in 1979, our business builds upon decades of expertise rooted in our founder's 1940 entry into the jewelry industry. We specialize in fine jewelry featuring diamonds, colored stones, and pearls set in gold and platinum, complemented by comprehensive repair services and custom design capabilities. Our team combines generational knowledge with formal gemological training to deliver enduring pieces that transcend trends and become family heirlooms.With third-generation leadership and Graduate Gemologist accreditation, we maintain rigorous quality standards while serving Atlanta's Buckhead community through personalized consultations and expert craftsmanship.
Services
Fine Jewelry Sales
Custom Jewelry Design
Jewelry Repairs
Watch Repairs
Diamond Education
Engagement Rings
Bridal Jewelry
Fashion Jewelry
Jewelry Appraisals
Heirloom Restoration
Details
- Year established: 1979
Highlights and features
- Third-generation family business since 1979
- Custom jewelry tailored to your unique style
- Expert repair services for all jewelry types
- Heirloom-quality pieces designed to last generations
- Graduate Gemologist on staff for expert guidance
Associations and certifications
- Gemological Institute of America
Services
Custom Jewelry Design
Create one-of-a-kind pieces tailored to your specifications using CAD technology and traditional craftsmanship. Our designers collaborate closely with clients to transform ideas into wearable art. Services include 3D modeling, wax carving, and precious metal casting for engagement rings, wedding bands, and heirloom remakes.
Jewelry Repairs
Professional restoration for all jewelry types including ring sizing, clasp replacement, and prong retipping. Our master jewelers use precision tools to repair broken chains, reset stones, and refinish worn pieces. We handle both modern and antique jewelry with specialized care.
Diamond Education
Comprehensive diamond knowledge from our Graduate Gemologist staff. Learn about the 4Cs, cut quality, and certification processes when selecting stones for engagement rings or investment pieces. We provide GIA grading reports and comparative analysis to ensure informed purchasing decisions.
Engagement Rings
Curated collection of classic and contemporary engagement rings featuring certified diamonds and colored gemstones. Services include setting customization, metal type selection, and budget consultation. We offer both ready-to-wear and made-to-order options with lifetime warranty protection.
Heirloom Restoration
Specialized preservation of antique and family heirloom jewelry using period-appropriate techniques. Our experts assess structural integrity, restore intricate detailing, and modernize settings while maintaining historical authenticity. Services include acid testing, laser welding, and micro-pav restoration.
People
Walter H. Pickens Sr.
Founder
Industry veteran with 80+ years combined experience who established Atlanta's premier jewelry destination after serving in WWII. Pioneered family tradition of excellence in craftsmanship and customer service.
Walter H. Pickens Jr.
Vice President
Graduate Gemologist and business administrator combining formal education with hands-on expertise to expand retail operations since 1982 while maintaining family legacy standards.
Questions
What jewelry services do you offer?
We provide custom design, repairs, diamond education, engagement rings, bridal jewelry, and heirloom restoration services with expert craftsmanship.
Can you create custom jewelry pieces?
Yes, our designers collaborate on bespoke creations using CAD technology and traditional techniques for unique engagement rings or family heirlooms.
Do you repair vintage jewelry?
Our specialists handle antique jewelry restoration using period-appropriate methods while preserving historical integrity and authenticity.
How long has your business operated?
Since 1979 as Pickens Jewelers Jewelers, with family jewelry expertise dating to 1940 through three generations of craftsmen.
What makes your diamonds different?
Our Graduate Gemologist staff ensures all diamonds meet strict quality standards with GIA certification and detailed 4C analysis.
How do I schedule an appointment?
Contact us via phone or website form to book consultations for custom designs, repairs, or jewelry evaluations during business hours.
Reviews (7)
Kathleen Maloney
Jun 06, 2022
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Honest, reliable staff and individual customer attention and care. I've had items repaired and engraved. I always have confidence in their work. If there is something you want and it's not in the store, they will gladly research it for you. Excellent jewelry store!
Joy Cole
May 06, 2022
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Pickens was so great resizing my ring for me. They could not have been more accommodating and patient as we had to resize it several times! I will use them for all my jewelry needs!
Valee Penn
Mar 14, 2022
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This is a wonderful place that has been in business for a very long time. The people here are so accommodating and they understood exactly what I wanted. Extremely nice, helpful and they have beautiful jewelry as well as excellent service. I wouldn't go anywhere else!
Will Robinson
Mar 06, 2022
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I went to a number of jewelers looking to alter my grandmother's platinum ring. They all said Pickens were the people to work with platinum and get it done right. They lived up to their reputation as well as being friendly, professional, and quick.
M. Maxwell
Feb 14, 2022
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Pickens Jewelers is the best-of-the-best in Atlanta! They have crafted an engagement/wedding band ring using our family stones, sold our family another beautiful engagement/wedding ring set from their case and have done numerous repairs of all kinds on jewelry not even purchased from their store. Always warm & friendly, always providing great customer service, a gem found in the heart of Buckhead!
Linda Malone
Feb 11, 2022
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My family has had the pleasure of doing business with Pickens Jewelers for three generations. Their work is beautiful - I would never trust my antique jewelry with anyone else which in these times is very comforting. I highly recommend Pickens for any new jewelry purchases or repair on your most cherished pieces.
Emily Marsh
Jan 27, 2022
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I took my wedding band that was purchased elsewhere to have a stone replaced and they did a wonderful job and it was done very quickly. I will certainly return to Pickens for future services and purchases.
