Business Details
Your Trusted Jewelry Store in Troy, MI
At Alan James Jewelers, we have dedicated ourselves to redefining the jewelry experience for our clients since 1977. Our philosophy centers on building lasting relationships by understanding each customer's unique style and preferences, transforming this insight into personalized jewelry solutions. With a Graduate Gemologist and Certified Gemologist Appraiser on staff, we offer expert evaluation of fine gems and jewelry, ensuring authenticity and value. Our inventory features certified diamonds, precious gemstones, and one-of-a-kind pieces, complemented by specialized services including laser jewelry repair, watch maintenance, and estate jewelry appraisal.We take pride in our ability to create custom designs through CAD technology and traditional craftsmanship, while maintaining transparency in pricing and ethical business practices. Our commitment to excellence extends to our community, offering 15% discounts to seniors and veterans. Through decades of experience in every facet of the jewelry industry, we have cultivated a reputation for sincerity, professionalism, and exceptional customer care.
Services
Custom Jewelry Design
Jewelry Repair
Diamond Certification
Estate Jewelry Sales
Watch Maintenance
Gemstone Appraisal
Jewelry Consignment
Laser Reconstruction
Highlights and features
- We have over 45 years of experience in the jewelry industry with a Graduate Gemologist on staff
- Our custom CAD design process creates personalized jewelry pieces tailored to client specifications
- We offer honest appraisals and competitive pricing for jewelry purchases and sales
- Our expert technicians specialize in precision laser jewelry repair and watch maintenance
- We provide 15% discounts to seniors and veterans on all merchandise and services
Associations and certifications
- Gemological Institute of America
- American Gem Society
What people say
Incredible knowledge
Honest and knowledgeable
Custom made jewelry
Sparkling oval diamond
Professional and friendly
Services
Custom Jewelry Design
Our custom jewelry design service transforms your vision into reality through CAD technology and traditional craftsmanship. We collaborate closely with clients to create unique pieces that reflect personal style and occasion requirements. With decades of experience in jewelry design and manufacturing, our Graduate Gemologist ensures proper material selection and structural integrity for lasting beauty.
Jewelry Repair
We specialize in precision jewelry repair using advanced laser technology for damaged or worn pieces. Our technicians handle delicate repairs while maintaining original craftsmanship standards. From broken prongs to intricate reconstruction, our repair service preserves the sentimental and monetary value of heirloom and contemporary jewelry pieces.
Gemstone Appraisal
Our certified gemologists provide accurate evaluation and appraisal services for diamonds, colored gemstones, and fine jewelry. This service identifies authenticity, quality characteristics, and current market value. Appraisals are conducted following strict industry standards, valuable for insurance purposes, estate planning, or informed selling decisions.
Estate Jewelry Sales
We offer curated selection of estate jewelry featuring vintage and contemporary pieces with verified provenance. Our inventory includes rare finds and discontinued designs that cannot be replicated. Each piece undergoes thorough inspection to ensure quality and authenticity before being offered to discerning collectors and jewelry enthusiasts.
Watch Maintenance
Our watch maintenance service preserves timepiece functionality through professional cleaning, part replacement, and calibration. We service both modern and vintage watches with appropriate tools and expertise. Regular maintenance extends the lifespan of luxury timepieces while maintaining their precision and aesthetic appeal.
People
Alan Soifer
Owner & Graduate Gemologist
With over 45 years in the jewelry industry, Alan Soifer is a GIA Graduate Gemologist and AGS Certified Gemologist Appraiser. He has evaluated Smithsonian collections and worked at major jewelry institutions. His expertise spans appraisal, design, and repair, emphasizing personalized service and ethical practices.
Questions
What jewelry services do you offer?
We provide custom design, repairs, appraisals, certified diamonds, estate jewelry sales, and watch maintenance.
Can you create custom jewelry pieces?
Yes, our CAD design process and traditional craftsmanship create personalized jewelry from your unique vision.
Do you buy used jewelry?
We offer honest appraisals and purchase unwanted jewelry, diamonds, and gemstones at fair market value.
Are your gemologists certified?
Our staff includes a GIA Graduate Gemologist and AGS Certified Gemologist Appraiser.
What are your business hours?
We're open Monday-Saturday 11am-6pm, Sunday 11am-6pm with appointments available.
Do you offer repair services?
Yes, we perform precision jewelry and watch repairs using professional tools and techniques.
Reviews (3)
Dorothy Monahan
Apr 09, 2022
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The best place to shop for Fine Jewelry and repair as well. Love the place. If you want and old fashion jewelry store. ALAN JAMES is great. A caring, servicing, professional experience!
Symphony Wills
Dec 06, 2018
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I recently had a break in @ my house, over 100,000 worth of jewerly. I chose this company to replace and remake all of my items. When I called to get a quote from jim, he told me it would be over a 500 dollar fee. I already told my insurance company that I would be going with ALAN JAMES JEWELERS. The quote was a mandatory step in the process. Confused on why I would be charged a 500 dollar fee when I was choosing this company to replace all of my items? Anyways I called a different jewelr in grosspointe, NO FEE and they are replacing all my jewelry for me.
Brock Watters
Oct 27, 2017
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Very good jewellery. Alan and James are very knowledgeable and will take the time to educate and answer all your questions Got my wife's engagement ring and several other precess there.
