Business Details
50+ Years
experience
Custom Jewelry & Appraisal Services in Fond du Lac
Since 1974, The Goldsmith has been a trusted name in custom jewelry creation and repair services. Our team combines decades of experience with advanced technology to craft personalized pieces that reflect individual stories and traditions. As a family-owned business, we prioritize building lasting relationships with our clients while maintaining the highest standards of craftsmanship. Our certified gemologist appraiser ensures accurate valuations and industry expertise for all jewelry needs. From restoring heirlooms to designing engagement rings, we approach every project with meticulous attention to detail.Our commitment to community values and personalized service has made us a cornerstone of Fond du Lac's retail landscape. We invest in ongoing education to stay at the forefront of jewelry design and appraisal techniques. Our on-site laboratory and repair facilities enable efficient service delivery while maintaining quality control. Through generations, we've preserved the artistry of jewelry making while embracing modern innovations like CAD design and 3D printing. This balance of tradition and technology allows us to create timeless pieces that meet contemporary expectations.
Services
Custom Jewelry Design
Jewelry Appraisals
Jewelry Repair
Watch Repair
Eyeglass Frame Repair
Laser Engraving
Gold Buying
Vintage Jewelry
Pet Memorial Pendants
Wedding Rings
Details
- Year established: 1974
Highlights and features
- Family-owned since 1974 with generational jewelry expertise
- Certified Gemologist Appraiser on staff for accurate valuations
- On-site repair and appraisal laboratory for quality control
- Custom design process using CAD and 3D printing technology
- Financing options available for custom jewelry purchases
Associations and certifications
- American Gem Society
- Certified Gemologist Appraiser
What people say
Personalized service
Expert craftsmanship
Knowledgeable staff
Successful custom designs
Reliable repair work
Services
Custom Jewelry Design
Our custom design process transforms personal visions into unique jewelry pieces. Using CAD technology and traditional hand-crafting techniques, we create one-of-a-kind items that reflect individual stories. Clients receive detailed digital renderings before production begins, ensuring complete satisfaction with the design.
Jewelry Appraisals
Certified Gemologist Appraisers provide accurate jewelry valuations using industry-standard equipment. Our appraisal services include detailed documentation for insurance purposes and estate planning. Regular updates ensure valuations reflect current market conditions and maintain accuracy over time.
Jewelry Repair
On-site repair specialists restore damaged jewelry to its original condition. We handle everything from simple resizing to complex restoration projects. Most repairs complete within days, with many finished the same day while maintaining structural integrity and aesthetic quality.
Watch Repair
Our watchmakers service and repair mechanical and quartz timepieces. We maintain vintage watches while ensuring modern watches function optimally. Using specialized tools, we perform complete overhauls, battery replacements, and water resistance testing to extend watch longevity.
Laser Engraving
Precision laser engraving adds personal touches to jewelry and accessories. We engrave names, dates, and custom messages on various materials including metal, glass, and wood. This service enhances sentimental value while maintaining the item's structural integrity through non-invasive techniques.
People
Ron Emanuel
Owner
With over five decades in the jewelry industry, Ron has built lasting relationships with customers while maintaining traditional craftsmanship. He oversees custom design projects and ensures quality control across all operations.
Terri Emanuel
Co-Owner
Terri combines her educational background with jewelry expertise to train staff and assist customers. She focuses on consumer education and employee development while maintaining the store's commitment to personalized service.
Josh Emanuel
Certified Gemologist Appraiser
As one of only 400 AGS jewelers in North America, Josh provides expert appraisals and valuation services. He maintains industry certifications and ensures the laboratory meets professional standards for gemstone identification.
Ann
Jewelry Specialist
Ann specializes in restoring wedding rings for anniversary celebrations. Her attention to detail ensures sentimental pieces retain their original beauty while preserving the emotional significance they represent for clients.
Lori
Lori assists customers in finding perfect gifts while managing inventory of unique jewelry pieces. She shares the family's commitment to customer satisfaction and helps maintain the store's reputation for exceptional service.
Questions
What is The The Goldsmith's custom jewelry process?
We begin with your idea or inspiration, create digital renderings, then use CAD and traditional techniques to craft your unique piece. You approve the design before production begins.
Do you offer jewelry appraisal services?
Yes, we provide certified appraisals with detailed documentation for insurance and estate planning. Our appraisers maintain AGS certification and industry-standard equipment.
How long do jewelry repairs take?
Most repairs complete in 3-5 business days, with many finished the same day. Complex restorations may require additional time while maintaining quality standards.
Can you repair eyeglass frames?
Yes, we repair most metal frames using a laser welder. Most repairs complete within an hour and include a 90-day warranty on the weld.
Do you buy gold and silver?
We purchase gold, silver, platinum, bullion, and coins. You receive cash or double value for in-store credit that never expires and applies to any purchase or service.
Are financing options available?
Yes, we offer financing for custom jewelry purchases to help make special pieces more accessible while maintaining quality craftsmanship standards.
Reviews (4)
Linda Orth
Mar 16, 2022
Report
I went there before work to get some clasps put on a necklace and I never got what I wanted and when I started to say something the owner stood up as if I did something wrong it wasn't my fault it was their fault. They are very rude and arrogant and I will never recommend them to anyone.
Beverly Marking
Jan 20, 2022
Report
I took my deceased husband's Army ring to Goldsmith. It was like new when polishing was finished. I love the Goldsmith jewelry store. It's very unique and beautiful to see what is all on display.
Anna Bailie
Sep 22, 2021
Report
My husband and I had our rings custom made by The Goldsmith, 17 years ago. This year we thought it would be nice to have my wedding band updated. We are beyond happy with it, and will be returning to have a custom anniversary band made, next! Highly recommend!
Kristi J.
Sep 14, 2021
Report
My father has cancer, stage 4, and brought in two rings. He took the diamonds from one and turned it into a cross necklace for my mother. The second ring went missing and we went back to the store, they were very nice and told my father nor to worry they'd work with him with what he wanted. My aunt took him today to take them up on that offer as he is now dying, 1-2 months to live and wanted to buy her a birthday and Christmas gift, and they were very rude and denied the claim.
To take advantage of a cancer patient, dying person, or any person period is just wrong. I was there for the original agreement and they went back on their word. Completely rude, unprofessional, and disrespectful. My father wasn't looking for hand out or anything free, just what they had promised.
To take advantage of a cancer patient, dying person, or any person period is just wrong. I was there for the original agreement and they went back on their word. Completely rude, unprofessional, and disrespectful. My father wasn't looking for hand out or anything free, just what they had promised.
