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Business Details
44 Years
experience
Your Trusted Jewelry Store in Bethel, CT
Established in 1982, Quality Gem has served the Bethel community as a family-owned fine jewelry store. Our expertise spans custom jewelry design, on-site repairs, and curated collections of diamonds and gemstones. Dennis Janofsky, a Graduate Gemologist from the Gemological Institute of America, leads our team with over four decades of experience in gemology and diamond cutting. We prioritize customer education and comfort, offering transparent pricing and personalized service for life's significant moments. Our commitment to quality extends to meticulous jewelry care, appraisals, and a diverse selection of handcrafted pieces.
Services
Custom Jewelry Design Jewelry Repair Appraisals Gemstone Jewelry Financing Options
Details
  • Year established: 1982
Highlights and features
  • Family-owned service since 1982 with Graduate Gemologist expertise
  • Custom design combining client vision with professional craftsmanship
  • On-site jewelry repair and appraisal services available
  • Financing options for all budgets and occasions
  • Direct access to owner Dennis Janofsky's 40+ years diamond industry experience
Associations and certifications
  • Gemological Institute of America (GIA)
What people say
Exceptional craftsmanship Knowledgeable staff Beautiful selection Personalized service
Services
Custom Jewelry Design
Transform personal visions into unique heirlooms through collaborative design. Our process combines client inspiration with professional expertise to craft one-of-a-kind pieces using premium materials. Specializing in engagement rings and commemorative jewelry that reflect individual stories and traditions.
Jewelry Repair
Professional on-site restoration for all fine jewelry types. Services include resizing, prong replacement, and damage repair using advanced techniques. Our bench jewelers maintain original craftsmanship while extending the lifespan of treasured pieces with meticulous attention to detail.
Appraisals
Accurate jewelry assessments conducted by Graduate Gemologist Dennis Janofsky. Comprehensive evaluations determine market value, insurance replacement costs, and authenticity verification. Documentation includes detailed descriptions of gemstones, metals, and craftsmanship characteristics.
Gemstone Jewelry
Curated collection of ethically sourced diamonds and colored gemstones. Offering certified stones with detailed grading reports and unique artisan-crafted settings. Expert guidance helps customers select pieces that balance quality, rarity, and personal significance.
Financing Options
Flexible financing solutions for significant purchases. Tailored payment arrangements accommodate various budgets while maintaining transparent terms. Designed to make milestone jewelry acquisitions accessible without compromising quality standards.
People
Dennis Janofsky
Owner & Graduate Gemologist
Established Quality Gem in 1982 after graduating top of his class from GIA. Former lab gemologist at GIA and IGI, with expertise in diamond cutting and jewelry repair. Combines technical knowledge with personalized service for every customer.
Questions
What custom jewelry design options are available?
We create custom engagement rings, wedding bands, and commemorative pieces using client-provided designs or inspiration. Our process includes material selection, CAD modeling, and hand-finishing.
Do you offer jewelry repair services?
Yes, we provide on-site repairs including resizing, stone replacement, and antique restoration. Our bench jewelers maintain original integrity while ensuring structural durability.
How do appraisals work at Quality Gem?
Dennis Janofsky conducts detailed evaluations considering gemstone quality, metal purity, and craftsmanship. Appraisals include documentation for insurance purposes and market value assessments.
What payment options exist for large purchases?
We offer financing plans with transparent terms for significant jewelry acquisitions. Our staff helps customers select appropriate payment arrangements that match their budgetary needs.
Can I bring my own gemstones for new designs?
Yes, we incorporate client-owned stones into new custom creations. Our designers ensure secure settings while preserving the stones' original character and value.
Videos
Reviews (6)
Andy Mozer
Jan 25, 2022 Report
Fantastic family jewelry store in Brookfield with unparalleled customer service. We've shopped here a number of times and Debbie and Lisa have not failed to provide an exceptional experience from customizations to flexibility in regards to pickup! Thank you!
Jane O.
Dec 19, 2021 Report
I worked with Lisa and Dennis, staff and owner, respectively, to create a truly one of a kind piece of jewelry. Customer service is truly exceptional and quality of the piece is outstanding. The team understood what I wanted and delivered beyond my expectations! I could not be more thrilled.
David Glassman
Dec 16, 2021 Report
Have used Quality Gem twice in the last few months for two custom pieces. One was my fiance's engagement ring and the other was the ring insert pictured below. I could not be happier with the results. We are not the easiest people to work with at times but Dennis was very accommodating and made this very pleasurable. I will be using Dennis for any and all jewelry needs.
John Boccuzzi
Nov 13, 2021 Report
Incredible customer experience. The team is truly amazing and one or more of the owners are on the floor helping customers at all times. I have had a few custom pieces made and they are Incredible. Customer for life!
Brad P.
Jul 15, 2021 Report
I've had a great experience with everyone at QG! I walked in one day with an idea for an engagement ring and a budget. the saleswoman Nicole helped walk me through my options without pressuring me one bit! They don't work on commission so they really just want to make you happy within your budget and hope you will become a repeat customer. She was very patient with me to find the right stone & the right setting. Rob helped work through all the fine details with me and the ring came out PERFECT! I'm beyond happy with what QG was able to make for me.
Lori Santaniello
May 18, 2021 Report
I highly recommend Quality Gem. Lisa provided me with wonderful customer service. She was patient, friendly, & honest every step of the way. I had a ring custom made and it is gorgeous. The owner is also very kind, personable and was happy to answer any questions. The store offers a vast selection of jewelry and gifts of all prices for yourself or your loved ones. They also do repairs. I look forward to going back. Thank you Quality Gem!