Business Details
48 Years
experience
Custom Jewelry & Repair Services in Hamden, CT
Joseph A Conte Jewelers has been serving the Hamden community since 1978 with a commitment to exceptional craftsmanship and customer satisfaction. Our founder, Joseph Conte, began his journey in the jewelry industry in 1971 and brought decades of expertise to establish this business. As a GIA-certified gemologist, Mr. Conte specializes in custom jewelry design, estate pieces, and on-site repairs that maintain the integrity of each item. Our transparent process allows customers to observe the meticulous work being done, ensuring complete confidence in our services. We pride ourselves on creating timeless, handcrafted pieces that become cherished family heirlooms.With over 45 years of experience in the trade, we combine traditional techniques with modern innovation to meet evolving customer needs. Our dedication to quality extends to every service, from diamond setting to watch maintenance and pearl restringing. We maintain rigorous standards through continuous learning and refinement of our craft. Customer satisfaction remains our highest priority, with adjustments made until every client's expectations are exceeded. This philosophy has sustained our family-owned business across generations, earning recognition as the 2019 Small Business of the Year.
Services
Custom Jewelry Design
Diamond Setting
Watch Repair
Estate Jewelry
Pearl Restringing
Appraisals
Engraving
Gold Buying
Details
- Year established: 1978
Highlights and features
- GIA-certified gemologist with 45+ years of experience
- On-site custom design and repair services available
- Specialists in transforming heirloom pieces into modern designs
- Transparent workshop allows customers to observe the process
- Family-owned business recognized as 2019 Small Business of the Year
Associations and certifications
- GIA Certified
Services
Custom Jewelry Design
Transform your vision into wearable art with our bespoke jewelry design service. Joseph Conte personally crafts one-of-a-kind pieces using precious metals and gemstones. Our process includes detailed consultation, hand-drawn sketches, and on-site production to ensure your unique piece meets exact specifications while maintaining heirloom quality.
Diamond Setting
Expert diamond and gemstone setting services for new creations or existing jewelry restoration. We specialize in secure prong, bezel, and channel settings that enhance stone brilliance. Our precision techniques ensure proper alignment and durability while maintaining the integrity of your precious pieces.
Watch Repair
Comprehensive watch repair services for luxury and everyday timepieces. Our expertise includes battery replacement, band adjustments, and complex mechanical repairs. We work with all watch types while maintaining water resistance features and ensuring accurate timekeeping performance through professional calibration.
Estate Jewelry
Revitalize vintage and antique jewelry pieces with our specialized estate jewelry services. We expertly restore period-specific designs while preserving historical integrity. Our consultation helps clients repurpose heirloom stones into modern settings, creating meaningful contemporary pieces that honor family traditions.
Pearl Restringing
Professional pearl restringing and jewelry chain repair services that ensure lasting durability. We use premium materials and traditional knotting techniques for pearl strands. Our meticulous process includes clasp inspection, wire replacement, and tension testing to maintain the beauty and security of your delicate jewelry pieces.
People
Joseph A. Conte
Owner & Master Jeweler
Joseph Conte began his jewelry career in 1971 and established his own business in 1978. GIA-certified with over 45 years of experience, he specializes in custom designs and estate jewelry. His craftsmanship has earned recognition as Hamden's 2019 Small Business of the Year.
Questions
What custom jewelry services do you offer?
We create custom engagement rings, wedding bands, and specialty pieces using precious metals and gemstones. Our process includes design consultation, material selection, and on-site production for complete customization.
Can you repair existing jewelry pieces?
Yes, we offer comprehensive repair services including ring sizing, stone setting, clasp repair, and pearl restringing. Most repairs are completed on-site while you wait.
Do you provide jewelry appraisals?
Yes, we offer professional appraisal services for insurance, estate planning, or personal knowledge. Our GIA-certified expertise ensures accurate valuation of diamonds, gemstones, and precious metals.
What watch repair services are available?
We handle battery replacement, band adjustments, link sizing, and mechanical repairs. Our technicians maintain water resistance features and ensure accurate timekeeping performance for all watch types.
What payment methods do you accept?
We accept cash, checks, and major credit cards. Special financing options are available for custom orders and large purchases. Please contact us for specific payment arrangements.
What is your return policy?
Custom-made items cannot be returned, but we guarantee complete satisfaction. For non-custom items, returns are accepted within 30 days with original packaging. Appraisals and repair services have a 100% satisfaction guarantee.
Reviews (5)
Tony Lupis
May 08, 2022
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I took a few of my watches here for battery replacements, and they took care of them immediately while I waited! They are extremely nice, and reasonably priced! Would gladly bring my jewelry here in the future.
Trish Denison
Mar 30, 2022
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I was in search of a specific estate sapphire ring. After clicking onto the website you will instantly be barraged with a running list of Covid restrictions and rules to enter this business. Definitely not a friendly or welcoming vibe. I understand Covid restrictions and concerns but by all means their website is a total turnoff to even peruse or want to do business with them. Time to review your website!
Frederick Green
Feb 26, 2022
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Mr Conte thanks for the beautiful piece. Mike thanks for your kind and helpful advice. Enjoyable experience.
Leo Amorin
Oct 25, 2021
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Joseph Recently did a make over on a ring for me.very delicate work an of course did a great job. Thank you Leo A
Caitlin Huynh
Sep 28, 2021
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Joe replaced a broken clasp for me and insisted on cleaning the chain before returning it. I was very happy with his professionalism and will definitely return if I need anything else.
