Business Details
50+ Years
experience
Trusted Jewelry & Watch Repair Services in Gardner, MA
Tanguay Jewelers has served Northern Massachusetts for over 50 years as a family-owned business specializing in expert watchmaking, jewelry repair, and custom design. Founded in 1970, our commitment to quality craftsmanship and personalized service remains rooted in our heritage while embracing modern techniques. Our certified watchmaker, Brian Tanguay, brings decades of experience repairing vintage and contemporary timepieces, including rare pocket watches dating back to 1850. Our skilled jeweler Seth Tanguay transforms heirlooms into modern masterpieces, combining generational expertise with artistic innovation. We partner with renowned vendors like Stuller and Hadley-Roma to offer premium materials and components.Customer testimonials consistently highlight our fair pricing, exceptional service, and ability to restore cherished items with meticulous care. Our workshop handles everything from simple battery replacements to complex antique restorations, backed by a 3-year warranty on signature watches. Located in Gardner since 1985, we maintain active community involvement through the Greater Gardner Chamber of Commerce. Our dual focus on technical excellence and customer relationships ensures every client receives personalized attention. This enduring philosophy has earned us generations of loyal customers who trust us with their most valuable possessions.
Services
Watch Repair
Jewelry Repair
Custom Jewelry
Watch Sales
Battery Replacement
Details
- Year established: 1970
Highlights and features
- Certified watchmaker with 40+ years of experience repairing vintage and modern timepieces
- Third-generation jeweler specializing in transforming heirlooms into modern custom designs
- Lifetime battery replacements for all Tanguay signature watches
- Family-owned business maintaining community ties since 1985
- Meticulous restoration of antique jewelry and pocket watches dating to 1850
Associations and certifications
- American Watchmakers Institute
What people say
Exceptional craftsmanship
Knowledgeable staff
Fair pricing
Loyal customer service
Beautiful custom work
Services
Watch Repair
Our certified watchmaker handles complete restoration, mechanical servicing, and crystal replacement for modern and antique watches. With expertise dating to 1850 models, we offer lifetime battery replacements for signature watches. Our on-site repairs ensure precision handling of both common and rare timepieces.
Custom Jewelry
Transform heirlooms into modern masterpieces or create entirely new pieces with our master jeweler. We specialize in diamond remounts, customized settings, and handcrafted rings/pendants. Each creation combines traditional techniques with contemporary aesthetics for unique, wearable art.
Jewelry Repair
From simple resizing to complex antique repairs, our experts restore rings, chains, and heirloom pieces. Services include prong repairs, stone setting, and polishing. We maintain original integrity while extending the life of treasured jewelry through meticulous craftsmanship.
Watch Sales
Exclusive Tanguay signature watches feature Swiss mechanisms assembled in the USA. Our collection includes vintage models and modern designs backed by a 3-year warranty. We also source premium components for repairs and custom builds through industry-leading vendors.
Battery Replacement
We provide professional battery replacements for all watch types with a lifetime service guarantee on Tanguay signature models. Our technicians ensure proper sealing and water resistance maintenance during replacements. This service extends watch longevity while preserving warranty integrity.
People
Brian P. Tanguay
Certified Watchmaker
Certified by the American Watchmakers Institute since 1976, Brian has repaired vintage watches dating to 1920. He founded Tanguay Jewelers in 1985 after merging with Murphy Jewelers, bringing decades of technical expertise and a vast inventory of vintage parts.
Seth B. Tanguay
Jeweler
Third-generation jeweler trained at North Bennet Street School, Seth specializes in intricate custom designs and delicate repairs. His signature engraving skills and creative energy produce unique pieces showcased in our gallery, combining traditional techniques with modern aesthetics.
Questions
What watch repair services do you offer?
We handle complete restoration, mechanical servicing, crystal replacement, mainsprings, and dial refinishing for modern and antique watches dating to 1850.
Can you create custom jewelry from heirlooms?
Yes, our master jeweler transforms family heirlooms into modern pieces using diamond remounts, customized settings, and handcrafted designs.
Do you sell new watches?
We offer exclusive Tanguay signature watches with Swiss mechanisms and lifetime battery replacements, plus vintage models and repair parts.
What jewelry repair services are available?
Services include resizing, prong repairs, stone setting, chain repairs, and polishing for rings, necklaces, and antique pieces.
How long have you been in business?
Founded in 1970, we've operated in Gardner since 1985, maintaining family ownership and community involvement through the Chamber of Commerce.
What warranties do you offer?
Tanguay signature watches include 3-year warranties and lifetime battery replacements, with repairs backed by our 50+ years of expertise.
Reviews (7)
L. S.
May 06, 2022
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Purchased a beautiful vintage white gold Bulova watch here. It's gorgeous. Highly recommend this shop. Amazing service. Support local business. I'm so happy with my little piece of artwork.
Cindy Hartwell
Dec 24, 2021
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Seth Tanguay created the most beautiful pendant for me crafted from my Mother's wedding and engagement rings. You can see photos of the piece on Tanguay Jewelers FB page. I cannot be more happy with the pendant. This business is the one to go to for reputable, high quality jewelry and custom pieces!
Matthew Morrissey
Jun 28, 2021
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I cannot recommend Tanguay Jewelers enough. Seth worked with me to make an unbelievable, one of a kind engagement ring which turned out better than I could have hoped. If you have any jewelry needs at all this is the place to go.
David Tourigny
Apr 23, 2020
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I have always been impressed with Tanguay Jewelers. Great value and excellent service by everyone. I have never been let down. I recommend.
James B.
Nov 04, 2019
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I have been going to Tanguay Jewelers for over a decade. Brian and his team are very friendly, professional, and take the time to help in every aspect of their business. From sourcing specific stones for several rings, to engraving anniversary rings, to the amazing custom watches they built.they are great local people with amazing jewelry. We have 2 watches, a wedding set, and have had them make a few different pieces for us. Will always go back.
John Phinney
Mar 05, 2018
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Brian custom made the most beautiful custom engagement ring for me. The customer service is always excellent and the price is always very fair! I have know Brian for over 25 years and I would recommend his shop to anyone. He is the only jeweler I go to for anything important.
Jeremy Young
Mar 04, 2018
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We had a wonderful visit with Brian Tanguay. We went today to discuss having a custom wedding band created from my fiances grandmother's wedding ring and Brian was most helpful, informative and reasonable. We look forward to working with Tanguay Jewelers to create our bands! Great prices and very personal and professional services!
