Business Details
45 Years
experience
Custom Jewelry Design & Repair Services in Wakefield, MA
Founded in 1981 by Philip Higgins, Morgan Jewelers has established itself as a premier family-owned jewelry destination in the Boston area. Our journey began with a vision to bring the artistry of New York City estate jewelry to local communities, evolving into a trusted name for fine jewelry, custom designs, and expert repair services. With over four decades of experience, we specialize in crafting personalized pieces using platinum, gold, diamonds, and gemstones, while maintaining a curated selection of certified stones, pearls, and luxury watches. As an authorized dealer for Howard Miller grandfather clocks and other prestigious brands, we combine heritage craftsmanship with modern innovation.Our commitment to excellence extends to on-site jewelry and watch repair, insurance appraisals, and meticulous restoration of heirloom pieces. Located in Wakefield, Massachusetts, we serve clients across Massachusetts and the United States, offering private appointments for custom designs and laser engraving. Under Philip Higgins' daily leadership, we prioritize exceptional customer service, ensuring every client receives personalized attention and a positive experience. Our portfolio includes unique commissions like diamond halo mountings, sapphire engagement rings, and bespoke statement pieces, reflecting our dedication to transforming individual visions into timeless creations.
Services
Custom Jewelry Design
Jewelry Repair
Watch Repair
Insurance Appraisals
Masonic Jewels
Estate Jewelry Restoration
Diamond Engagement Rings
Pearl & Gemstone Sales
Laser Engraving
Platinum & Gold Work
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of expertise in custom jewelry design and luxury watch sales
- Our on-site repair services handle precious metals and gemstones from any retailer
- We provide certified insurance appraisals for jewelry and gemstones
- Our family-owned business maintains daily hands-on leadership from founder Philip Higgins
- We specialize in restoring heirloom pieces to their original brilliance
What people say
Beautiful custom pieces
Expert repair work
Knowledgeable staff
Personalized service
Heirloom restoration success
Services
Custom Jewelry Design
Transform your vision into reality with our custom jewelry design service. Our expert craftsmen create unique pieces using platinum, yellow gold, white gold, diamonds, and gemstones. From engagement rings to statement earrings, we collaborate closely with clients to produce one-of-a-kind creations that reflect personal style and occasion requirements. Our portfolio includes complex commissions like diamond halo mountings and custom wedding bands.
Jewelry Repair
Maintain your jewelry's brilliance with our comprehensive repair services. We handle precious metal and gemstone pieces purchased both in-store and elsewhere, offering on-site solutions for resizing, stone replacement, and damage restoration. Our technicians specialize in reviving heirloom pieces, as demonstrated by our successful restoration of a Stanley Cup replica trophy, returning it to its original pristine condition through meticulous polishing and dent removal.
Watch Repair
Keep your watches functioning perfectly with our expert repair services. We handle battery changes, crystal replacements, band adjustments, and comprehensive maintenance for luxury timepieces. Our technicians maintain stock of common watch batteries for immediate service, ensuring minimal downtime for your valuable timepieces while maintaining their precision and aesthetic appeal.
Insurance Appraisals
Obtain accurate market valuations for insurance purposes with our professional appraisal service. We assess gems and jewelry not limited to our retail inventory, providing detailed documentation to ensure adequate coverage against loss, theft, or damage. Our appraisals combine technical expertise with industry-standard valuation methods to give you confidence in your coverage.
Masonic Jewels
Celebrate your Masonic affiliation with custom-crafted jewels in brass or gold. We specialize in creating meaningful symbols of membership and achievement, combining traditional motifs with personalized elements. Our expertise extends to engraving and detailed metalwork that honors the significance of these ceremonial pieces while maintaining their timeless elegance.
People
Philip Higgins
Founder & President
A Boston native and Melrose resident, Philip Higgins founded Morgan Jewelers in 1981 after eight years at Roy K. Eyges Inc. He combines decades of industry experience with daily hands-on involvement, ensuring exceptional customer service and maintaining the store's reputation for quality craftsmanship and personalized attention to client needs.
Questions
What custom jewelry options are available?
We create custom rings, earrings, pendants, and charms using platinum, gold, diamonds, and gemstones. Our designers work closely with clients to develop unique pieces that reflect personal style and occasion requirements.
Do you repair jewelry purchased elsewhere?
Yes, our on-site repair service handles precious metal and gemstone pieces from any retailer, with options for drop-off or while-you-wait service during business hours.
Are insurance appraisals available?
We provide certified insurance appraisals for jewelry and gemstones, offering accurate market valuations to ensure proper coverage against loss, theft, or damage.
What watch repair services do you offer?
Our watch repair includes battery changes, crystal and band replacement, cleaning, and maintenance. Most common watch batteries are available in stock for immediate service.
How long has Morgan Jewelers been in business?
We've served the Boston area since 1981, maintaining our reputation as a trusted family-owned jewelry destination for over four decades.
Do you offer Masonic jewelry options?
Yes, we create and engrave Masonic Jewels in brass or gold, offering meaningful symbols of membership with personalized design elements.
Reviews (7)
Paul Tremblay
Jan 21, 2022
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This place did an excellent job cleaning and polishing my grandfather's antique ring! Looks like new and didn't damage the delicate facets.
Rochelle Garbarino
Dec 19, 2021
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Highly recommend this great local shop! Had my ring resized with Phil and it was ready for pick up in only a few hours.
Craig Z.
Nov 21, 2021
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Phil and Bill are nothing but professional. I have been going to them for 6 years now, with different needs. They have set my wife's diamond into her ring years ago (and have since resized it), sold items to me, etc. Recently, they resized my grandfather's wedding band that was given to me. When I picked it up, it was resized perfectly. The modification was not noticeable at all! They even took the time to buff and polish it for me.
The diamond was also a little loose, which I did not notice. They took the liberty to secure it a little better in its setting. Didn't notice or ask them to do this. This is just how they are! Nothing but positive experiences. I have always treated them with respect and that respect has always been reciprocated. See no reason to go elsewhere.
The diamond was also a little loose, which I did not notice. They took the liberty to secure it a little better in its setting. Didn't notice or ask them to do this. This is just how they are! Nothing but positive experiences. I have always treated them with respect and that respect has always been reciprocated. See no reason to go elsewhere.
Beth Edwards
Oct 10, 2021
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I will NEVER go back or recommend this jeweler to my neighbors, family or friends. This so called gentleman at the counter was extremely rude and disrespectful. I was hoping to give my business to a small business owner of my community and was VERY disappointed with the service and attitude. I was looking to purchase a beautiful gift for my Mother and he lost out!
Jeanne DiMuzio
Jul 26, 2021
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EXTREMELY UPSET! TOOK my rign in to be reshaped. I had worn it for a while an it lost it's shape. However prior to bringing it to MORGANS it had sat in my drawer for a very long rime! Now my ring is Sterling Silver and had become very tarnished. I got bk to MORGANS to pick up ring and a few other things I had dropped off. First 2 items from 3 months ago not even looked at! However my rings not only got Reshaped and polished BUT THEY POLISHED THE COLOR THAT SURROUNDS THE RING COMPLETELY OFF! THEN tried to blame me and ask how did it get so dirty its tarnished not dirty. He looks at the ring and says well it was dirty it was hard to see. WTH did you use on my ring to! EXTREMELY UPSET! J pollard
Ronald Ballard
Feb 13, 2021
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I called about a watch repair. The man on the phone was super nice . I drove over to their shop and they fixed my watch good as new. I've never been treated better at any jewelers than Morgan's. I'd go back there if I was going to buy a new watch or jewelry. Absolutemente. an enthusiastic five stars!
Rebecca Nader
Dec 26, 2020
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I just got engaged yesterday and needed my ring to be a smaller size, read great reviews about Morgan's and stopped in today to see what they could do. Phillip took every precaution to make sure my ring was in good hands and he was able to resize it within 2 hours for a very affordable price! He made sure I felt safe to leave my new engagement ring there and my ring fits perfectly and looks like it was never even touched! I recommend Morgan's to anyone that is nervous about jewelry repairs. Thank you so much!
