Business Details
39 Years
experience
Your Trusted Jewelry Store in Plymouth, MI
Since 1987, we have dedicated ourselves to becoming the most-trusted jeweler in the area by prioritizing exceptional customer satisfaction. Our foundation rests on delivering dependable advice, outstanding service, and unparalleled creativity in all aspects of jewelry design and repair. We specialize in custom design and manufacturing, full-service repair, realistic appraisals, and comprehensive diamond education. Our team takes pride in explaining jewelry details clearly, ensuring clients feel comfortable and informed throughout their purchasing journey. We offer a wide range of services, including diamond and gemstone repair, watch repair, and gemological services, all while maintaining a commitment to quality and personalized attention.Our custom design process invites clients to collaborate closely with our designers, transforming ideas into unique, one-of-a-kind masterpieces. We understand the emotional significance of heirlooms and prioritize creative solutions to preserve their integrity through minor repairs or major reconstructions. Our expertise extends to engagement and bridal rings, mens jewelry, and a diverse selection of loose diamonds and colored gemstones. We operate with transparency, ensuring clients feel confident in their decisions, whether selecting a timeless piece or commissioning a custom creation. Our reputation, built over decades, reflects our unwavering dedication to excellence in craftsmanship and customer care.
Services
Custom Jewelry Design
Jewelry Repairs
Diamond & Gemstone Repair
Appraisals
Watch Repair
Engagement Rings
Gemstone Selection
Heirloom Restoration
Diamond Education
Bridal Jewelry
Details
- Year established: 1987
Highlights and features
- We have over 35 years of experience in custom jewelry design and repair.
- Our team offers transparent diamond education to empower informed decisions.
- We specialize in preserving heirlooms through meticulous repair and reconstruction.
- Our custom design process ensures full client collaboration from concept to completion.
- We provide comprehensive gemological services, including accurate appraisals.
Services
Custom Jewelry Design
Transform your vision into a unique masterpiece with our custom jewelry design service. Our skilled artisans collaborate closely with clients to create one-of-a-kind rings, pendants, and accessories tailored to individual tastes. From initial consultation to final polish, we ensure every detail reflects your personal style and preferences.
Jewelry Repairs
Restore your cherished pieces with our comprehensive repair services. We specialize in fixing broken chains, resizing rings, and reconstructing damaged heirlooms using advanced techniques. Our experts prioritize preserving the original integrity while ensuring durability and aesthetic appeal for generations to come.
Appraisals
Obtain accurate valuations for insurance, estate planning, or resale purposes. Our certified appraisers analyze gemstone quality, metal purity, and craftsmanship to provide detailed documentation. We use industry-standard grading systems to ensure reliable assessments for all types of fine jewelry.
Diamond & Gemstone Repair
Revive the brilliance of your gemstones with our specialized repair service. We address loose settings, scratched surfaces, and damaged cuts while maintaining stone integrity. Our technicians handle delicate procedures like prong rebuilding and micro-pav restoration to enhance sparkle and longevity.
Watch Repair
Keep your watches functioning flawlessly with our expert repair service. We service quartz and mechanical movements, replace batteries, and repair damaged cases or straps. Our technicians use precision tools to maintain accuracy and extend the lifespan of luxury and everyday timepieces.
Questions
What services does Plymouth Jewelry & Gifts offer?
We provide custom jewelry design, repairs, appraisals, diamond and gemstone services, watch repair, and a wide selection of fine jewelry for all occasions.
Can you create custom jewelry from scratch?
Yes, our custom design process allows you to collaborate with our artisans to create unique pieces tailored to your specifications, from initial sketches to final production.
Do you repair heirloom jewelry?
We specialize in restoring antique and heirloom pieces, offering creative solutions to preserve their integrity through minor repairs or major reconstructions.
How do you educate customers about diamonds?
We provide clear explanations about diamond characteristics, including cut, color, clarity, and carat weight, to help you make informed purchasing decisions.
What are your store hours?
We're open Tuesday-Thursday 10am-6pm, Friday 10am-6pm, Saturday 10am-4pm, and closed Sunday-Monday.
Reviews (6)
S. W.
May 13, 2022
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Had 2 custom rings made from my moms ring after she passed away. My daughter and I were so pleased with how they turned out. Mom would love them. Thank you for giving us something to keep mom/grandma close to us everyday.
Drew Roberts
Mar 31, 2022
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I went wedding band shopping with my fiancee for myself. While shopping they offered to clean her engagement ring. After cleaning they told us they lost a diamond in the band. They proceeded to say it wasn't their fault and didn't offer to fix the ring. After some back and forth, they finally offered to put a $15 stone in its place and even made the remarks that it wasn't set right originally which is untrue because its been checked recently. I would be very cautious with doing business here and personally will not be returning. The owner and setter were very rude and not sympathetic with the situation and our distress.
Kelly S.
Mar 21, 2022
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I would give this business 0 stars if I could. I would not recommend this business. The owner and setter were very rude and the owner didn't take ownership of an incident regarding my ring that was their workers fault. They didn't offer to make it right at first, and then later offered a less valued solution after some push back discussion while complicating the integrity of the ring. I will not be returning and would warn future customers to be weary of leaving their special jewelry in this businesses hands.
Lori Spisz
Feb 26, 2022
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I have had several pieces of family jewelry repaired and resized here, and have been extremely happy with their work, service and prices! I would not trust anyone else with my jewelry! They have beautiful jewelry, and the customer service is great!
Kate Hodgson
Feb 11, 2022
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I needed to have my ring sized and they were able to squeeze me in in a few hours! Friendly staff too :
Vince Harvey
Feb 06, 2022
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Kevin, Cass, and staff are absolutely great people! Cass had made both of our wedding rings. My ring (men's ring) was designed from just a picture and the final results came back with perfection!
