Business Details
50+ Years
experience
Your Premier Destination for Fine Jewelry in Westfield, MA
Richards Jewelers has been a trusted name in the jewelry industry since 1953, dedicated to providing exceptional service and creating memorable experiences for every guest. Our commitment to quality and personalized attention has established us as a premier destination for fine jewelry in Westfield, MA. With over 70 years of experience, we combine classic elegance with modern designs to meet diverse customer preferences. Our services include expert jewelry repairs, custom design consultations, and meticulous appraisals performed by seasoned professionals. We prioritize customer satisfaction by offering a curated selection of diamonds, gemstones, and luxury timepieces from renowned brands.Our team ensures every purchase reflects the unique style and significance of life's special moments. Through complimentary jewelry inspections and cleaning, we maintain the lasting beauty of cherished pieces. As a community-focused business, we strive to make every customer feel at home while delivering value-driven solutions. Our expertise in the 4 Cs of diamonds empowers clients to make informed decisions when selecting perfect stones. From engagement rings to estate jewelry, Richards Jewelers remains committed to excellence in craftsmanship and service.
Services
Engagement Jewelry
Custom Design
Jewelry Repairs
Appraisals
Estate Jewelry
Watch Sales
Diamond Consultations
Ring Sizing
Rhodium Plating
Jewelry Cleaning
Details
- Year established: 1953
Highlights and features
- We offer over 70 years of expertise in fine jewelry and diamond selection
- Our team provides personalized design consultations for custom creations
- We guarantee expert repairs and appraisals by certified professionals
- We maintain a curated collection of luxury timepieces from top brands
- We ensure competitive pricing with lifetime value assurance
Services
Engagement Jewelry
Our engagement jewelry collection features lab-grown diamonds and classic solitaires. Expert consultants guide couples through selecting perfect rings using the 4 Cs criteria. Each piece combines craftsmanship with personal significance for life's milestone moments.
Custom Design
Custom design services transform ideas into unique jewelry creations. Our artisans collaborate with clients on sketches, material selection, and production. This process ensures personalized pieces that reflect individual stories and preferences.
Jewelry Repairs
Professional jewelry repair services address resizing, clasp replacements, and stone setting restoration. Our technicians use precision tools to maintain structural integrity while preserving aesthetic value for heirloom and modern pieces.
Appraisals
Certified appraisals determine accurate jewelry valuations for insurance or resale purposes. Detailed reports analyze materials, craftsmanship, and market value factors. This service ensures proper documentation for valuable possessions.
Estate Jewelry
Estate jewelry sales feature one-of-a-kind vintage and antique pieces. Curated collections include rare diamonds, period-specific designs, and collectible items. These treasures offer historical charm with investment potential for discerning buyers.
Questions
What services does Richards Jewelers offer?
We provide engagement jewelry, custom design, repairs, appraisals, and estate jewelry sales. Our watch department features Citizen, Alpine, and Bulova brands.
How can I schedule a bridal jewelry consultation?
Use our online appointment system or call (413) 562-1931 during business hours for personalized bridal jewelry assistance.
Do you offer financing options?
Yes, we provide financing solutions for qualified purchases. Ask our staff about available payment plans during your visit.
What jewelry care services are available?
We offer complimentary cleaning, rhodium plating, and inspections to maintain your jewelry's appearance and durability.
Can you repair inherited or vintage jewelry?
Our experts specialize in restoring heirloom pieces while preserving historical integrity and craftsmanship.
Reviews (6)
Kayle Marie
Apr 29, 2022
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I brought my engagement ring into Richard's to have the diamond reset into a new band. The diamond belonged to my grandmother who recently passed. I worked with Elizabeth to choose the perfect setting for the diamond. She was so helpful throughout this process! 24 hours later I received a text that the ring was finished. I couldn't believe it! I could not be happier with my experience at Richard's and I absolutely love my ring! Highly recommend Richards Jewelers!
Brooke Bentley
Apr 07, 2022
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I walked into Richard's Jewelers today with a broken clasp on my favorite chain. They fixed it right on the spot. They were helpful courteous and efficient.
Alison Siller
Dec 08, 2021
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I brought my 3 rings to be resized, prongs redone and appraised. I couldn't be happier. They told me I might not have them until after the new year, I was okay with that and then I got the call that they were ready! The rings look and feel great on my finger! Thanks!
Marianne Dingman
Nov 09, 2021
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My boyfriend has been going there for a few years now. He just ordered my wedding band there. They go above and beyond with there services. If you haven't tried Richard's. You should. You won't be disappointed.
Nicholas Robert
Jun 30, 2021
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Richard's jewelers is absolutely fantastic. The staff was incredibly helpful and friendly. I originally purchased an engagement ring for my fiance here, and I loved it so much we both came back for our bands. I highly recommend Richard's!
Dawn Letendre
Jun 25, 2021
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A family member referred me to Richards Jewelers as they had a really good experience with them. When I walked in was greeted by the staff immediately and they made me feel very welcome. I had multiple things I wanted to accomplish at my visit. My wedding and Engaged ring setting had broken Over time as well as a mother's ring. It was time for new settings. In addition, I was handed down rings from my mother And wanted them unsoldered and resized to fit me.
I also had a ring with a damaged birthstone and wanted to replace it with something different. The staff worked walked me through many options and discussed pricing so there were no surprises. We came up with a plan for all my jewelry and I left it in their hands. They gave me a date and delivered two weeks sooner. I was very impressed with the attention I was given. I picked up my jewelry last night and I couldn't stop smiling. I'm so pleased and highly recommend this jeweler. A special thanks to Alena. She is wonderful. Thank you, I'll be back!
I also had a ring with a damaged birthstone and wanted to replace it with something different. The staff worked walked me through many options and discussed pricing so there were no surprises. We came up with a plan for all my jewelry and I left it in their hands. They gave me a date and delivered two weeks sooner. I was very impressed with the attention I was given. I picked up my jewelry last night and I couldn't stop smiling. I'm so pleased and highly recommend this jeweler. A special thanks to Alena. She is wonderful. Thank you, I'll be back!
